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MMP092 - Create Conscious Communications with Mary Shores
Manage episode 274428467 series 1286574
In this episode, we explore how to create deeper connections with our fellow human beings through Conscious Communication.
Our guest is Mary Shores, a transformational leader in the world of business and personal development.
We have nine mantras from the show:
Mantra #1: Shift the use of “should” to... “help me understand how to do this better”
Mantra #2: Our words cast “spells” (from the word “spelling”)
Mantra #3: The word Abracadabra means “I will create as I speak”
Mantra #4: Loneliness is the sickness of our time and results from a lack of communication and connection
Mantra #5: Communication and connection is about listening
Mantra #6: Deep listening happens in 3 steps: 1) validation, 2) planting a seed of happiness, and 3) suggesting can-do ideas or solutions
Mantra #7: Deep listening does not include the words “but” or “unfortunately”
Mantra #8: Do-not-say words include “no”, “not”, “can't,” and “however”
Mantra #9: Ask: how do you feel (about the elephant in the room)
More about Mary Shores
From Mary: BOLD - NO-NONSENSE - APPROACHABLE - TENACIOUS | When people think of me, those are the words I hope come to mind. See, I have built a career and a business on the power of “Words That Work.” As such, I believe to my core that the words that fill your inner monologue as well as the words you choose to say have a profound impact on your life and the lives of others. To provide some proof, here is a (condensed) timeline of the trajectory of my life: ♦ In 1998 I opened a debt collection agency, Midstate Collection Solutions. Despite rough personal circumstances, I harnessed the power of positive words and thinking to do this. ♦ In 2005 I overhauled my business model around my proprietary “Words That Work” method and a commitment to making those in debt happier at the end of a call with Midstate than they were at the beginning. ♦ The makeover worked and soon I shifted my focus to changing the debt collection industry as a whole. I began traveling and sharing the “Words That Work” method with businesses all over the country. ♦ I realized that words have the power to change not only businesses, but also people at their core and I set out to help others. ♦ In 2015 I authored and published a best-selling book with Hay House, “Conscious Communications: Your Step-by-Step Guide to Harnessing the Power of Your Words to Change Your Mind, Your Choices, and Your Life.” ♦ After the success of the book, requests to speak, and professional development industry involvement, I launched The Mary Shores Brand, which aims to share what I have learned through various mediums including speaking engagements, workshops, retreats, podcasts, books, and more. Today, I concurrently run the Midstate Collection Solutions business while also building The Mary Shores Brand. I LOVE what I do and get to do it because of the words I choose to say to myself and project to others. LINKS www.maryshores.com https://consciouscomms.com/
Article about work of Wendy Levinson: https://jamanetwork.com/journals/jama/article-abstract/414233
Talk by Matthew Lieberman: https://www.youtube.com/watch?v=h7UR9JwQEYk&list=PLkZpdj1zSj9Bh4UO9SEUsHkcz5vjt8UhZ&index=41 Nonviolent Communication/ Marshall Rosenberg: https://www.cnvc.org/
133 פרקים
Manage episode 274428467 series 1286574
In this episode, we explore how to create deeper connections with our fellow human beings through Conscious Communication.
Our guest is Mary Shores, a transformational leader in the world of business and personal development.
We have nine mantras from the show:
Mantra #1: Shift the use of “should” to... “help me understand how to do this better”
Mantra #2: Our words cast “spells” (from the word “spelling”)
Mantra #3: The word Abracadabra means “I will create as I speak”
Mantra #4: Loneliness is the sickness of our time and results from a lack of communication and connection
Mantra #5: Communication and connection is about listening
Mantra #6: Deep listening happens in 3 steps: 1) validation, 2) planting a seed of happiness, and 3) suggesting can-do ideas or solutions
Mantra #7: Deep listening does not include the words “but” or “unfortunately”
Mantra #8: Do-not-say words include “no”, “not”, “can't,” and “however”
Mantra #9: Ask: how do you feel (about the elephant in the room)
More about Mary Shores
From Mary: BOLD - NO-NONSENSE - APPROACHABLE - TENACIOUS | When people think of me, those are the words I hope come to mind. See, I have built a career and a business on the power of “Words That Work.” As such, I believe to my core that the words that fill your inner monologue as well as the words you choose to say have a profound impact on your life and the lives of others. To provide some proof, here is a (condensed) timeline of the trajectory of my life: ♦ In 1998 I opened a debt collection agency, Midstate Collection Solutions. Despite rough personal circumstances, I harnessed the power of positive words and thinking to do this. ♦ In 2005 I overhauled my business model around my proprietary “Words That Work” method and a commitment to making those in debt happier at the end of a call with Midstate than they were at the beginning. ♦ The makeover worked and soon I shifted my focus to changing the debt collection industry as a whole. I began traveling and sharing the “Words That Work” method with businesses all over the country. ♦ I realized that words have the power to change not only businesses, but also people at their core and I set out to help others. ♦ In 2015 I authored and published a best-selling book with Hay House, “Conscious Communications: Your Step-by-Step Guide to Harnessing the Power of Your Words to Change Your Mind, Your Choices, and Your Life.” ♦ After the success of the book, requests to speak, and professional development industry involvement, I launched The Mary Shores Brand, which aims to share what I have learned through various mediums including speaking engagements, workshops, retreats, podcasts, books, and more. Today, I concurrently run the Midstate Collection Solutions business while also building The Mary Shores Brand. I LOVE what I do and get to do it because of the words I choose to say to myself and project to others. LINKS www.maryshores.com https://consciouscomms.com/
Article about work of Wendy Levinson: https://jamanetwork.com/journals/jama/article-abstract/414233
Talk by Matthew Lieberman: https://www.youtube.com/watch?v=h7UR9JwQEYk&list=PLkZpdj1zSj9Bh4UO9SEUsHkcz5vjt8UhZ&index=41 Nonviolent Communication/ Marshall Rosenberg: https://www.cnvc.org/
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