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What it Takes to Restore a Culture of Civility in Healthcare
Manage episode 341894615 series 2954294
תוכן מסופק על ידי Healthcare Experience Foundation. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Healthcare Experience Foundation או שותף פלטפורמת הפודקאסט שלו. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
The need to foster healthy work environments for our leaders, staff and physicians and equip our teams with tools to broaden civility and combat incivility is at an all-time high.
Over the past 12 months our Healthcare Experience Foundation (HXF) team’s research and coaching have uncovered an unprecedented cost attached to incivility within healthcare organizations. Join Healthcare Experience Foundation's Jeff Robbins, Director of HX Coaching, for today’s episode of our podcast to explore the purpose and impact of civility.
“Civility is complex. It can mean a lot of things to a lot of people. But what I feel is that it's best defined as respect in action,” he said.
This episode is a condensed version of a recent live learning event from the HXF team. It has been edited down and repackaged into a friendly podcast listening experience.
Learn more: https://healthcareexperience.org/culture-of-civility/
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