What Patient Experience Excellence Looks Like with Lara Burnside
Manage episode 342565036 series 2954294
על ידי Healthcare Experience Foundation התגלה על ידי Player FM והקהילה שלנו - זכויות היוצרים שמורות למפרסם, לא ל-Player FM, והשמע מוזרם ישירות מהשרתים שלכם. הירשמו כדי לעקוב אחר עדכונים ב-Player FM, או הדביקו את כתובת העדכונים באפליקציות פודקאסט אחרות.
Defining patient experience excellence is at the foundation of our podcast interview this week with Lara Burnside. Lara is Senior Vice President, Chief Experience Officer with JPS Health Network in Texas. With 25 years of experience in this field under her belt, we are extremely excited for her inaugural appearance on the Healthcare Experience Matters Podcast.
JPS is the public hospital in Tarrant County, Texas. It serves Fort Worth and the surrounding areas within Tarrant County. According to Lara, JPS currently has about 7200 employees and 1.2 million patient encounters throughout their hospital and clinics. JPS is the largest behavioral health provider in North Texas.
Lara has been a healthcare professional for more than two decades with experience in all levels of hospital leadership.
Learn More: https://healthcareexperience.org/lara-burnside/
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