Hi, I'm Tristan White - welcome to The Think Big, Act Small Podcast. This podcast exists to help leaders who are learners to do stuff that works Whether your team has 5-15 people in it, 16-50, or you run a bigger operation that exceeds 50 team members: this podcast is for you.
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Think Big Act Small with Tristan White


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109: Commit to a rhythm of TIME OUTs
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#109 is a short solo episode to wrap up this season and update you on my areas of focus for the months ahead. In particular, we explore the power of committing to a rhythm of breaks or TIME OUTs. I've found this to be a critical part of a sustainable leadership lifestyle. Since 2016 I’ve had a regular week or so off work to reset and recharge every…
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Think Big Act Small with Tristan White


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108: A solution to OVER-EMPATHETIC leadership
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"Don't practise until you can get it right, practise until you can't get it wrong." - Michael Jordan ____ As a mentor and coach, I see far too many over-empathetic leaders (like I used to be) who are working for their business instead of the other way around. The empathy-accountability continuum helps over-empathetic leaders recognise and resolve t…
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107: TOO MUCH empathy is KILLING your business
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In this episode, I'm going in hard. Too much empathy is killing businesses and sucking the life out of service-based entrepreneurs. Empathy has its place, but I argue it's being overdone by far too many leaders. It's time for some real talk on this topic and today's the day we're going to have that conversation. Enjoy!Tristan Join me in the Culture…
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Think Big Act Small with Tristan White


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106: Are you leading with TOO MUCH empathy?
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This short solo episode focuses on leading with empathy and whether service-based leaders are getting the blend of empathy and assertiveness in the right mix. In it the episode, we explore the slightly controversial question: are you leading with too much empathy? Overdoing empathy in our approach to leadership can be detrimental not only to indivi…
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Think Big Act Small with Tristan White


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105: Confessions of a recovering perfectionist
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This short solo episode looks at the many ways my perfectionism – which I always thought of as a good thing – actually gets in the way of me doing the work and enjoying the process. If you can recognise yourself in any part of my story, and many service-based entrepreneurs do, there are a few suggestions to help you reframe your perfectionism and/o…
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Think Big Act Small with Tristan White


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104: When is your Finish Line for 2021?
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To round out a huge 2021, I wanted to check in with you to ask: When is your Finish Line for 2021? To impact the world the way many of us service-based entrepreneurs dream of doing is hard work. It's so very important that we all decide when to wrap up one year, take a time out to recharge and then restart the next year with energy and focus, so wh…
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103: Bringing it together - How to use the Character, Culture, Cashflow approach for service-based entrepreneurs
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In episode 103, we explore how the three parts of the Character, Culture and Cashflow approach for service-based entrepreneurs fit together, and where I recommend you invest your time for the best results. We'll also discuss the concept of a Finish Line for 2021, as taking a break is so important for our long term sustainability as leaders. Enjoy!T…
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Think Big Act Small with Tristan White


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102 - Character, Culture, Cashflow | Part 3: Cashflow
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This is the third and final episode of the 3-part series introducing my Character, Culture and Cashflow approach to building a sustainable business for service-based entrepreneurs. Whether your team has 5 people, 15 people or 50+, the perfect size team is your choice. Whatever size team you choose, the Character, Culture and Cashflow approach will …
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Think Big Act Small with Tristan White


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101: Character, Culture, Cashflow | Part 2: Culture
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This is the second of a three-part solo series of episodes to share my hot-off-the-press Character, Culture and Cashflow approach for service-based entrepreneurs. Whether your team has 5 people, 15 people or 50+, the perfect size team is your choice. Whatever size team you choose, the Character, Culture and Cashflow approach will help you get there…
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Think Big Act Small with Tristan White


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100: Character, Culture, Cashflow approach for service-based entrepreneurs
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To mark the occasion of the 100th episode, I'm excited to share with you my Character, Culture and Cashflow approach to building a sustainable business for us service-based entrepreneurs. Whether your team has 5 people, 15 people or 50+, the perfect size team is your choice. Whatever size team you choose, the Character, Culture and Cashflow approac…
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Think Big Act Small with Tristan White


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099: The Power of the CFD - Crappy First Draft
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Today’s episode introduces the concept of the CFD - Crappy First Draft. We all have our own reasons for not feeling inspired or energised to get stuff done... but that knowledge rarely helps. The CFD (Crappy First Draft) concept will hopefully help you get some momentum towards the thing, or things, that have been on your list for a while. It certa…
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Think Big Act Small with Tristan White


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098: Livestream - Think Big Act Small in August (Day 12)
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We're back from a break and I'm mixing things up for Episode 98! Since the start of August, I’ve been hosting a live-streamed video show on Youtube, LinkedIn, Twitter & Facebook called Think Big Act Small in August. Think Big Act Small in August is a short 12-15 min show that's happening every weekday at 8:45am Melbourne, Australia time. Episode 98…
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097: Greg Crabtree - author of Simple Numbers, Straight Talk, Big Profits
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Culture is a critical part of growing a strong, purposeful business. Cash, on the other hand, is our oxygen. Without cash, we’ll soon be out of business. Today’s interview with Greg Crabtree explores the important leadership skill of managing cash and profitability in our business. Greg is an accountant, a small business expert and the author of tw…
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Think Big Act Small with Tristan White


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096: Flashback - Paul Roos, AFL Supercoach
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In episode 96 we revisit a Series 1 interview with Australian Rules royalty: Paul Roos. Roosy's interview provided great learnings that are more relevant than ever for us leaders in service-based businesses, so it's well worth another listen with fresh ears. In particular, his focus on the character of potential team members and future leaders rath…
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095: Mark Dombkins - Founder and Strategic Director, Forever Projects
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Mark Dombkins is the Founder and Strategic Director of Forever Projects, an organisation that exists to help Tanzanian women break the cycle of poverty and create a self-sustaining future. He’s also a part-time maths teacher and a father of 6 kids. Mark is a very purpose-driven leader - so much so, I even got a bit emotional in the interview hearin…
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094: The link between purpose, people and profit
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In this short solo episode, we explore the link between purpose, people and profit. In my experience, people come to the idea of building a business with one of two competing perspectives. The first is that the sole reason a business exists is to make a profit. The second is that businesses should only exist to serve their team and/or their clients…
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093: Bianca Chatfield - leadership lessons from sport, learning & life.
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You might know of Bianca Chatfield from her 17-year elite sporting career as an Australian netballer. From being one of the youngest players ever to play for Australia, to winning Gold medals, being dropped from the team, getting back in and becoming captain, Bianca has a fascinating journey. One constant throughout her career has been a focus on t…
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092: Brent Szalay - Managing Director, SEIVA
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Brent Szalay is Managing Director of Accounting & Advisory firm SEIVA. Along with his work at SEIVA, Brent just received the prestigious Henry Fox award at CPA Australia for his outstanding contribution to Accounting Public Practice. In the interview, Brent shares his leadership story, and we also dive into the challenges that large organisations c…
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Think Big Act Small with Tristan White


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091: The power of in-person connections + I'd love to connect with you!
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In this short solo episode, I share what's happening in my world (including a new version of the Culture Is Everything book that I'm working on AND my first in-person speech in ages!), plus I pose some questions around how this podcast could better serve you by us connecting more regularly. I'd love your feedback and ideas - hit me up at tristan@tr…
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Think Big Act Small with Tristan White


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090: Bob Glazer - Founder and CEO, Acceleration Partners
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Episode 90 features an interview with Bob Glazer of Acceleration Partners, an award-winning global business that specializes in helping organizations grow via affiliate marketing partnerships. Acceleration Partners has a completely remote team in many parts of the world and has won a heap of awards for being a great place to work. In the interview,…
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Think Big Act Small with Tristan White


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089: Leadership Lessons - leading yourself to better lead your team
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In my experience, it’s almost impossible to consistently lead a team in a sustainable way without first knowing how to lead yourself. This super-short solo episode explores the idea of leading ourselves so we can better lead our teams. I share a 4-pillar framework I use to better lead myself which I now use to teach and support leaders like you. En…
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088: Kimberlee Hughes - from crazy-busy start-up entrepreneur to a calmer, more in-control leader
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Episode 88 explores part two of my chat with Kimberlee Hughes, Director of the growing team at Kool Katts - Kids and Teens Therapy Services. Kim has prioritised doing the hard yards of creating a strong team culture as the foundation of a great place to work. In this episode, we dive deeper into Kim's leadership transformation as well as hearing mo…
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Think Big Act Small with Tristan White


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087: Discover the Core - Kimberlee Hughes, Director, Kool Katts
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Building a strong team culture is one of the most useful things we leaders can do for our businesses. It’s also something that business owners from all industries put off (or avoid entirely). Today we get to hear from someone who’s prioritised doing the important long-game work of creating a strong team culture as the foundation of a great place to…
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Think Big Act Small with Tristan White


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086: Shaun McCambridge - co-founder and Managing Director, Stellar Recruitment
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In this episode we learn about the wins, challenges and never-ending leadership lessons of Shaun McCambridge's journey. Stellar Recruitment is an award-winning recruitment agency that was founded in Brisbane, Australia in 2006 and has grown to a team of 90 people across Australia and New Zealand. Over those 15 years, Shaun has been on a transformat…
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085: Matt McEwan - The transition from working IN to working ON his business.
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Episode 85 is part two of an interview with Matt McEwan, CEO of Parkside Sports Physio in Sydney. Matt’s an inspiring business leader and a member of the Culture Is Everything Club who has done an incredible job to transition himself from an always-busy, not-that-inspired business owner that was mainly working IN his business to the calmer, more in…
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084 - Document the future: The story of Matt McEwan’s 10-Year Everest
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Creating a long term vision for a team is one of the most powerful things us leaders can do to build a strong, empowered and aligned team culture. It’s also one of the scariest and most difficult things we can do too. In episode 84, we get to hear from someone who’s been brave enough to document the future in their team. Matt McEwan is the CEO of a…
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Think Big Act Small with Tristan White


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083: Leadership Lessons - 'Deadlines on Deadlines' for more Accountability
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Creating a strong team culture is hard. Building a culture of positive discipline and accountability is even harder. But it’s not impossible. With the right systems, communication and relentless execution, building a strong, empowered and disciplined team culture is entirely possible. This super-short Leadership Lessons episode explores something I…
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082: The Empathy-Accountability Continuum
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As leaders, we’ve been hearing over and over that learning and understanding how to use empathy is more important than ever. At the same time, we have ever-increasing workloads and demands that need to get done. How do we balance connecting with empathy AND being a leader that keeps others to account in an inspiring and sustainable way? This short …
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081: Throwback to Ep 23 - Jules Lund, founder of TRIBE
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The leadership theme we're working through this month both in the Culture Is Everything Club and on the Think Big Act Small podcast is 'Creating strong personal & professional connections with team mates.' This week's episode is an encore of the Episode 23 interview with entrepreneur and TV personality Jules Lund. Way back in Season 2, Jules was ve…
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080: Four steps to trusting team connections
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Being a leader AND connecting deeply with team members can be difficult and definitely takes time. How much of yourself do you give and how do you get the most from your relationship with each team member? This short solo episode provides some tips to help you build strong personal and professional relationships with your teammates, including my 4-…
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Think Big Act Small with Tristan White


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079: Building deep and meaningful relationships with team mates
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Building deeper and more meaningful relationships with team mates is a non-negotiable foundation of a trusting team. In this short solo episode - the first official episode of 2021 - we explore building deeper personal and professional connections with team mates, with my own recent challenging experience as an example. I believe that vulnerably an…
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078: Throwback to Ep 001 - Dr Glen Richards
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After the great reaction to last week's throwback, this week we're going waaay back - all the way back to Episode 1 in fact! It was great to revisit my chat with Dr Glen Richards of Shark Tank fame. Glen is also a successful leader and entrepreneur in his own right, having built a successful group of veterinary practices in Queensland, Australia be…
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077: Throwback to Ep 005 - Emma Isaacs, Global CEO of Business Chicks
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As a treat to ease into 2021, we're kicking off with a throwback episode - throwing all the way back to Episode 5! I'm excited to revisit my chat with Emma Isaacs, the founder and global CEO of Business Chicks and author of Winging It. If you're new to the podcast, you're in for a treat; and if you've been on the journey since Episode 5, you'll enj…
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Think Big Act Small with Tristan White


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076: Season three wrap: Surviving COVID; being grateful, and three words of wisdom
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In true 2020 style, the last episode for the year is a short socially-distant solo episode. This time of year is a great opportunity to reflect on what you achieved for the year, and to look ahead to your goals for 2021 - and that's exactly what we do. I'll also share some of my favourite quotes and concepts from our amazing array of guests across …
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075 - Two lessons from two sessions with Simon Sinek - #2
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Today's solo episode is the super-short second part of the two-part Two lessons from two sessions with Simon Sinek series. This episode is simple: it's you, me and a few important ideas from week two of the virtual event that I spent with Simon Sinek. In particular, we explore how Simon's notion of a 'Just Cause' fits with Jim Collins' concepts suc…
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074: Andrew de Lautour - State General Manager Business Banking, ANZ Bank
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Andrew de Lautour is a quietly-spoken, quietly-confident, people leader that's making impressive progress in his career inside one of Australia's big four banks. Right now, Andrew is State General Manager of Business Banking in NSW and ACT at the ANZ bank, where he leads a group of 170 team members. For more than 20 years, Andrew has grown himself,…
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073: Two lessons from two sessions with Simon Sinek – #1
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Today's episode is the first in a two-part series of learnings from attending two online workshops with Simon Sinek. Return guest David Carroll and I discuss the things we both learned from attending a 3-hour online event with Simon. Specifically, we explore the learnings we’ve both picked up from Simon’s most recent book that he presented during t…
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072: Be Brave & Be Bold: How setting a 10-year goal can transform your business
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One of the most powerful things leaders can do is set the vision for their team, and then put in place a process of accountability to ensure the team focuses on the goal that has been set. In my experience, to truly transform your business, to take it to the next level and beyond, you need to do more than just the basics. You need leadership that c…
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071: Luella Whalan - founder, SpaceMax self storage and The Success Stamp
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Luella Whalan is a seasoned entrepreneur, business owner and business coach with plenty of experience to share. Luella cut her teeth working in hospitality while at Uni before starting, growing and exiting The Professional Bar and Restaurant school over 15 years. Under her leadership, that startup education business grew to a team of 54, became New…
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070: Seth Godin - Founder of the altMBA, blogger, entrepreneur and author
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Through his books, blog, courses and podcast, Seth Godin has curated heaps of ideas, experiences and inspiration that have helped me over the last decade or so. To celebrate the recent 100th episode of TIME OUT, the live-streamed daily huddle that I host on Facebook, YouTube, Twitter and now LinkedIn, I invited Seth to join me in a 5-min interview …
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069: Jade Scott - CEO, Western Region Health
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Jade is CEO of Western Region Health, a Melbourne Australia-based health business with two osteopathic clinics and a clinical pilates studio. Under Jade’s leadership, Western Region Health has grown from a start-up one-person business to a thriving 40-person team with a strong and systemised team culture. Jade is also founder of GrowthRx which is a…
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068: Three lessons from three sessions with Jim Collins - #3
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This short solo episode is the third in a series of three episodes where I’ve shared my three learnings from the 3 hours I’ve spent online with Jim in the last few months. Episode 68 dives into the third of those learnings with a focus on Jim’s practical, scientific and I reckon unusual approach to becoming more self aware. Today, we're exploring h…
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067: Ben Cashman - Managing Director, The Project Lab
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Ben is Managing Director of The Project Lab, a business in Tasmania, Australia that helps larger organisations deliver projects and deliver them well. Under Ben’s leadership, The Project Lab has evolved and grown into a team of project managers and business analysts that work closely with their clients to make sure their projects are executed on ti…
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066: Matt Gartland - co-founder, COO and CFO, SPI Media
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Matt is co-founder, COO and CFO at a global online business SPI Media. Matt’s years of experience and self-directed learning, often supported by a mentor, has created the space for him to grow as a leader, communicator and team builder which has led to his current job leading the entirely virtual team at SPI Media. In the interview, Matt and I disc…
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065: Three lessons from three sessions with Jim Collins - #2
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This short solo episode is the second in a series of three where I share three learnings from the three online learning events by Jim Collins I’ve attended recently. Jim is turning out to be one of the most important influencers of my adult life; and the team at The Physio Co has embraced his ideas that we then tailor to fit the unique culture we’v…
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064: Tom Schwab - Founder and CEO, Interview Valet
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45:05
Over a varied career, Tom Schwab has built multiple online businesses and continued to progress his leadership skills. Today, Tom is Founder & CEO (Chief Evangelist Officer) of Interview Valet, the category king of Podcast Interview Marketing that helps thought leaders get featured on leading podcasts. He’s also the author of Podcast Guest Profits:…
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Think Big Act Small with Tristan White


1
063: Dominic Monkhouse - Scaling Up Expert
49:55
49:55
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49:55
Dominic Monkhouse is a scaling up expert, business coach and author of the new book ‘F**K Plan B: How to scale your technology business faster and achieve Plan A’. In the interview, we learn about Dom’s fascinating and wide-ranging journey from a technician to an inspiring and empowering leader, including leading some impressive fast-growing global…
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Think Big Act Small with Tristan White


1
062: 3 lessons from 3 sessions with Jim Collins
10:06
10:06
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10:06
The work of American author Jim Collins has been incredibly influential on my business career so far, and, it's been applied in many ways at The Physio Co. This is the first in a 3-part solo-series of episodes that explores 3 lessons I've learned from Jim Collins from 3 online sessions I've spent with Jim in the past few months. Today's learnings a…
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Think Big Act Small with Tristan White


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061: Tom Reardon - co-founder, People Infrastructure
32:25
32:25
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32:25
After starting life in Papua New Guinea & growing up in various parts of Queensland, Australia, Tom Reardon has created and impressive career in the people management and labour hire industry. Following 20 years at AWX, Tom co-founded People Infrastructure, which he has helped grow into one of the leading labour hire and workforce management groups…
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Think Big Act Small with Tristan White


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060: Jon Hollenberg - founder, Five by Five
36:17
36:17
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36:17
Jon Hollenberg is the founder of web design business Five by Five, as well as the author of Love at First Site - A No B.S Guide To Getting Your Website Firing. He started life on the tools doing web design and now leads a team of 30 designers, developers and content marketers across multiple countries. In the interview, Jon shares the lessons of hi…