TeleTracking is pleased to bring you Patient Flow Podcast - insightful conversations with the leading experts in patient flow and a focus on the best practices that drive successful outcomes—helping ensure patients across the healthcare continuum get the right care, in the right place, at the right time. TeleTracking's mission is to optimize health system operations by providing solutions and services that enable the highest quality of care delivery, optimize care coordination to enhance pat ...
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Safety Net Hospitals | Dr. Olusegun Ishmael | Sinai Chicago | Part 2 of 2
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On Part 2 of the two-part episode, we continue our conversation with Dr. Olusegun Ishmael (Dr. Ish), Vice President, Clinical Operations/System Associate Chief Medical Officer for Sinai Chicago. The state of Illinois has 40 safety net hospitals - representing 19.1% of the state's hospitals. Dr. Ishmael tells TeleTracking's Maria Romano how Sinai Ch…
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Safety Net Hospitals | Dr. Olusegun Ishmael | Sinai Chicago | Part 1 of 2
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On the first of this two-part episode, Dr. Olusegun Ishmael (Dr. Ish), Vice President, Clinical Operations/System Associate Chief Medical Officer for Sinai Chicago, speaks with TeleTracking's Maria Romano about the importance of safety net hospitals.Safety net hospitals serve all populations and are legally obligated to provide healthcare to citize…
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Kathy Menefee | Managing Director of Advisory Services for TeleTracking
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On today's episode, we meet Kathy Menefee, Managing Director of Advisory Services for TeleTracking. The stress that caregivers face today is real. The science behind is called "cognitive load"...and Kathy Menefee just happens to be an expert on the topic. What you'll learn on today's episode:• How cognitive load impacts caregivers (1:32)• The three…
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Seth Hostetler & Rob Teachout | Geisinger | Part 2
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On this second part of our conversation with Seth Hostetler of Geisinger and Robert Teachout of TeleTracking, we dig deeper into the implementation of a Real-Time Locating System (RTLS)at Geisinger to improve asset tracking.On this episode you'll learn:• The implementation of RTLS (1:01)• Training for the change a RTLS brings (4:07)• Projecting for…
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Seth Hostetler and Rob Teachout | Geisinger | Part 1
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On today's episode, we meet Seth Hostetler, Lead Process Engineer, Supply Chain Services for Geisinger, as well as Rob Teachout, Enabling Technologies Workflow Services Project Manager for TeleTracking.The two have worked together on the implementation of a TeleTracking Real-Time Locating System (RTLS) at Geisinger to track assets and keep the supp…
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Tom Perry | Senior Product Manager for TeleTracking
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The overall patient flow process is made up of numerous touchpoints. How the patient moves through the process is known as "transport," an area where Tom Perry has great expertise. Let's listen in as Tom discusses the important role of transport in overall patient care.What you'll learn today:• Why is effective transport so important to patient flo…
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Dan Wadsworth | Lead Account Manager for TeleTracking UK
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On today’s episode, we meet Dan Wadsworth, Lead Account Manager for TeleTracking UK. Throughout his career with the NHS, Dan remained committed to the transformation of healthcare. Since coming to TeleTracking, he’s been building relationships with hospitals throughout Europe to drive that tranformation. He recently spoke with TeleTracking’s Susan …
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Stephen Boyle | Solution Director for TeleTracking UK | Part 2
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On today’s episode we continue our conversation with Stephen Boyle, Solution Director for TeleTrackingUK. Today, Stephen speaks to: We Meet You Where You Are: The role of Change Management at TeleTrackingUK. Let’s listen in and he chats with TeleTracking’s Susan McLaughlin. What you'll learn:• Understanding the issues within a hospital (2:02)• Defi…
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Stephen Boyle | Solution Director for TeleTracking UK | Part 1
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On today’s episode, we meet Stephen Boyle, Solution Director for TeleTracking UK. Stephen, a clinical lead for TeleTracking, provides exceptional insight from the field. Today, he gives us a nurse’s perspective on centralized capacity management in patient flow. Let’s listen in and he chats with TeleTracking’s Susan McLaughlin. This is the first of…
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Neil Griffiths | TeleTracking International
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On today’s episode, we meet Neil Griffiths, Managing Director for TeleTracking International. With a long background in healthcare, Neil brings a wealth of experience to TeleTracking. Today, he talks with Susan McLaughlin to discuss the differences in healthcare across the world and the value TeleTracking brings no matter the geographic location. W…
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Mark Holoska | Director of Health Systems for TeleTracking | Part 2
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On today’s episode, we continue our conversation with Mark Holoska, Director of Health Systems for TeleTracking. Let’s learn more about TeleTracking’s Clinical Workflow Suite that specializes in perioperative technology to help operating rooms deliver on-time and effective care.Today you'll learn:• The business case for TeleTracking in the operatin…
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Mark Holoska, Director of Health Systems for TeleTracking | Part 1
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On today’s episode we meet Mark Holoska, Director of Health Systems for TeleTracking. As an RN, BSN, Mark provides a unique perspective to patient care particularly in perioperative nursing. He brings a 19 year background in healthcare IT to bring firm strategy to TeleTracking’s Clinical Workflow Suite that specializes in perioperative technology t…
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In honor of International Nurses Day, TeleTracking's Maria Romano sat down with three nurses to talk about how they led through the last year amid the COVID-19 pandemic. The conversation includes:• Shawn Mabry, System Director for Sinai Chicago's Patient Transfer and Navigation Center• Tom Tsitas, an RN with Halifax Health in Daytona Beach, Florida…
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Brandi Hollins | TeleTracking Workflow Consultant
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On today’s episode we meet Brandi Hollins, a Workflow Consultant with the TeleTracking Technologies Clinical Workflow Suite Team. In her role, Brandi assists Surgical Services of organizations with exploring the facility’s current processes. Today, she talks with Susan McLaughlin about TeleTracking’s Perioperative Best Practices and her work to imp…
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In this second episode of our four part series, we meet Justin Willis, Nurse Manager, Centralized Patient Logistics Center at Broward Health, who brings first-hand experience of both Hurricane Dorian and the Stoneman Douglas High School shooting. John Weimer, Vice President of Emergency and Trauma Services at Kettering Health Network, worked with h…
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Jon Hickenlooper | Intermountain Healthcare
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על ידי TeleTracking Patient Flow Podcast
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Health First | Linda Castelli and Luann Tirelli
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On today’s episode, we meet Linda Castelli and Luann Tirelli of Health First in Melbourne, FL. Linda is the Supervisor of Centralized Patient Logistics and Centralized Registration, Luann is the Director of VitalWatch eICU Operations. Both work extensively with TeleTracking in their roles with Health First, which was an early adopter of the technol…
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Heather Beauford | Washington Regional Medical Center
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On today’s episode, we meet Heather Beauford, Operations Manager with Washington Regional Medical Center located in Northwest Arkansas. Heather has been working with the TeleTracking platform since it was introduced to Washington Regional Medical Center three years ago. Here, she tells us about making that leap into the technology. Here's what you'…
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Melanie Morris | Carilion Clinic
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On today’s episode, we meet Melanie Morris, Senior Director of Carilion Clinic’s Transfer & Communications Center, based in Roanoke, VA. Melanie currently manages bed placement for two of the system’s six facilities, but will soon take over communications for all locations with the help of TeleTracking. What you'll learn today:• Lessoned learned wh…
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Paul Taber | Broward Health | Part 2
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On today’s episode we continue our conversation with Paul Taber, Director, Centralized Patient Logistics Center at Broward Health in Broward County, Florida. In this segment, Paul discusses the culture shift in implementing an effective patient flow system. What you'll learn...- The role of leadership in the process (:38)- Bridging the gap of manag…
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Paul Taber | Broward Health | Part 1
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On today’s episode we meet Paul Taber, Director, the Centralized Patient Logistics Center at Broward Health in Broward County, Florida. Paul discusses the steps to success in implementing an effective patient flow plan. Today you'll learn:- Buy in by key administrators (:35)- Staffing (1:44)- Addition of Case Management to process (3:!0)- Goals (4:…
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On today’s episode we meet Chris Wagoner, Regional Director, Clinical Support Services at Ascension, the largest Catholic health system with facilities in 23 states and the District of Columbia. Chris put his extensive background to work to pull together clinicians, support and IT to serve patients better. The answer was a Command Center. What you'…
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On today’s episode, we meet William Folk, Assistant Director of Nursing and Patient Logistics at Northwell Health, Huntington Hospital. William has been critical in implementing pull methodology to help improve patient flow at Northwell/Huntington. Here's what you'll learn: • Strategizing organizational change (:40)• Pull + Accountability(2:50)• Re…
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Kim Whitley | Phoebe Putney Health System
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On today’s episode we meet Kim Whitley, Vice President of Patient Logistics and Care Coordination at Phoebe Putney Health System. Kim was a leader in the adoption of Teletracking at Phoebe Putney and continues to drive the technology to improve patient flow. What you'll learn:• Challenges facing Phoebe Putney (:34)• Rallying staff for technology im…
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Tracy Lopez | Community Scheduling & Workflow
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On today’s episode, TeleTracking’s Susan McLaughlin meets Tracy Lopez, product specialist for Community and Scheduling Workflow at TeleTracking. To get started, Tracy talks about how healthcare is impacted by the changing on-demand culture precipitated by Amazon. What you'll learn:• Delivery of Service vs. Emotional Experience (1:20)• Convenience o…
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Lynne Goodloe and Kelley Barry | Virginia Commonwealth University
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On today’s episode, TeleTracking’s Susan McLaughlin chats with Patient Flow specialists from Virginia Commonwealth University Health. Kelley Barry is Senior Clinical Applications Analyst and Lynn Goodloe is the Director of Patient Flow. VCU Health has been doing groundbreaking work with care progression indicators and was recently awarded the HIMSS…
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On today’s episode, TeleTracking’s Susan McLaughlin meets Dr. Eric Brown, Physician Executive with Palmetto Health. Dr. Brown's extensive Emergency Department background drives his passion for improved patient flow. What you'll learn from Dr. Brown today:• Engineering culture is like engineering processes (1:30)• Engaging top executives for success…
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Kim Jefferson | Swedish Medical Center | Daisy Award Recipient
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On today’s episode of the Patient Flow Podcast, we meet Kim Jefferson, the recipient of the second annual Daisy Award for Extraordinary Nurse in Patient Flow. Kim works for the Swedish Medical Center in Englewood, Colorado. What you'll learn in today's episode:• Passion for nursing (2:28)• Developing an award-winning patient flow process (4:40)• "R…
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Cheryl Stokes | Children's Healthcare of Atlanta
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On today’s episode of the Patient Flow Podcast, we meet Cheryl Stoke, Director of Clinical Resource Management and Patient Intake at Children's Healthcare of Atlanta. What you'll learn in today's episode:• The importance of deep clinical backgrounds in a transfer center staff (1:09)• Bringing transparency to physician communication (2:36)• Family-C…
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Kathy Menefee | TeleTracking Advisory Services Team | Part 2
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On today’s episode of the Patient Flow Podcast, we continue our conversation with Kathy Menefee, a consultant with TeleTracking's Advisory Services Team. What you'll learn in today's episode:• The power of data in patient flow (:37)• Three steps of a comprehensive patient flow plan (1:44)• Example of a successful patient flow system at work (4:00)…
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Kathy Menefee | TeleTracking Advisory Services Team | Part 1
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On today’s episode of the Patient Flow Podcast, we welcome Kathy Menefee, a consultant with TeleTracking's Advisory Services Team. In Part 1 of this two-part interview, Kathy shares three key things hospitals can do to improve patient What you'll learn from today's episode:• Challenges facing hospitals implementing patient flow strategy (:50)• The …
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Lisa Maples | Director, Centralized Patient Logistics | Health First | Part 2
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On today’s episode of the Patient Flow Podcast, we continue our conversation with Lisa Maples, Director of Centralized Patient Logistics at Health First in Rockledge, Florida. What you'll learn from today's episode: • Lessons learned from a command center start-up (:48) • The importance of physician integration in a command center (2:37) • Getting …
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Lisa Maples | Director, Centralized Patient Logistics | Health First | Part 1
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On today’s episode of the Patient Flow Podcast, we welcome Lisa Maples, Director of Centralized Patient Logistics at Health First in Rockledge, Florida. What you'll learn from today's episode: • An RN's perspective's on patient logistics (:35) • Managing staffing turnover and on-boarding (3:28) • Three important things to have in place for a succes…
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Tom Stafford | Halifax Health System | Part 2
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On today’s episode of the Patient Flow Podcast, we continue our conversation with Tom Stafford, Vice President and Chief Information Officer for Halifax Health in Daytona Beach Florida. What you'll learn from today's conversation:• The importance of doing Multidisciplinary Rounding (MDRs) with clinical teams (:30)• Getting the executive team on boa…
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Tom Stafford | Halifax Health System | Part 1
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On today’s episode of the Patient Flow Podcast, we welcome Tom Stafford, Vice President and Chief Information Officer for Halifax Health in Daytona Beach Florida. What you'll learn through today's conversation:• Goals for Halifax Health System's Technology Program (2:00)• The TeleTracking Customer Conference and Key MDR Takeaways (2:30)•Multidiscip…
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Part 2 | Jon Poshywak | VP & GM of Enabling Technologies for TeleTracking
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On today’s episode of the Patient Flow Podcast, we continue our conversation with Joh Poshywak, vice president and general manager of the Enabling Technologies business at TeleTracking.על ידי TeleTracking Patient Flow Podcast
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Part 1 | Jon Poshywak | VP & GM of Enabling Technologies for TeleTracking
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On today’s episode of the Patient Flow Podcast, we welcome Jon Poshywak, vice president and general manager of the Enabling Technologies business at TeleTracking. We learn about the three key considerations when choosing an RTLS solution. Part 2 to be released soon!For more information about RTLS/Enabling Technologies, please visit www.teletracking…
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James Waddell | Cone Memorial Hospital
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On today’s episode of the Patient Flow Podcast, we welcome James Waddell, Transit Support Services Manager with Moses H. Cone Memorial Hospital in Greensboro, North Carolina. James has been instrumental in adopting TeleTracking technology into Cone’s transport tracking – dropping facility transport times from 32 minutes to 26 minutes, and then down…
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DAISY Foundation | Nanne Finis and Maria Romano
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On today’s episode of the Patient Flow Podcast, we celebrate National Nurses Week (May 6 – 12) by welcoming Nanne Finis, Vice President Advisory Services for TeleTracking and Maria Romano, Clinical Client Success Director for TeleTracking. The two will discuss the DAISY Foundation, a TeleTracking collaboration dedicated to recognizing the important…
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On today’s episode of the Patient Flow Podcast, we welcome Tom Perry, Product Manager at TeleTracking and Karlin Miller, Director of Market Development for TeleTracking. Today, Tom and Karlin will share thoughts on TeleTracking’s newest solution – Community Placement. Community Placement is expanding TeleTracking’s reach beyond the walls of the hos…
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Deb Kaczynski | TeleTracking Managing Consultant
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On today’s episode of the Patient Flow Podcast, we welcome Deb Kaczynski, Managing Consultant for TeleTracking’s Consulting Team. Deb works with organizations to help support and guide them to optimally use the TeleTracking technology. She does this by helping influence how they adopt the technology to change management and process redesign. Let’s …
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Betty Sopko | University Hospital Health System
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On today's episode of The Patient Flow Podcast, we welcome Betty Sopko, IT Manager of Business Applications at University Hospital Health System in Cleveland. Betty manages 11 IT professionals who support a variety of applications. She recently relocated a transfer center and discusses the IT phase of this undertaking.…
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Rusty Rooms & Larissa Thorniley | Part 2
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On today's episode of The Patient Flow Podcast, we continue our conversation with Rusty Rooms of OUMC and Larissa Thorniley of UC Health. TeleTracking's Susan McLaughlin leads them through a discussion about processes and solutions in patient flow.על ידי TeleTracking Patient Flow Podcast
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Rusty Room & Larissa Thorniley | Part 1
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On today's episode of The Patient Flow Podcast, we welcome Rusty Rooms, Clinical Specialist, Emergency & Access Services at OUMC and Larissa Thorniley, Nurse Manager at UC Health. Both have extensive experience building a transfer center. Today, they tell us about the challenges and rewards. Be sure to catch Part 2 of the conversation.…
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Ann Hanford | NYU Winthrop Hospital
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On today's episode of The Patient Flow Podcast, we welcome Ann Hanford, Assistant Vice President of Capacity Management and Patient Flow Optimization at NYU Winthrop Hospital. Ann is a visionary who has successfully implemented a variety of web-based applications for NYU. TeleTracking's Susan McLaughlin talks to Ann about NYU's commitment to mainta…
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Elisa Ayer | Baylor Scott & White | Part 2
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On today's episode of the Patient Flow Podcast, we continue our conversation with Elisa Ayers, Director of The Patient Placement Center at Baylor, Scott & White Health in Dallas, Texas. In the second part of this conversation, we learn how the industry has changed and the important role data plays in the process.…
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Elisa Ayers | Baylor Scott & White | Part 1
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On today's episode of the Patient Flow Podcast, we meet Elisa Ayers, Director of The Patient Placement Center at Baylor, Scott & White Health in Dallas, Texas. In part one of this two part conversation, Elesa shares the challenges of establishing a patient flow process within a large multi-prong system.…
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On today's episode of the Patient Flow Podcast, we continue our conversation with Hope Stack and Harmony Robinson of Palmetto Health System. In this episode, they discuss their accountable care units and how TeleTracking supports their efforts in moving forward.על ידי TeleTracking Patient Flow Podcast
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On today's episode of the Patient Flow Podcast, we welcome Hope Stack and Harmony Robinson of Palmetto Health System in South Carolina. As the organization's System Flow Administrator and Nurse Analyst, respectively, the two have implemented innovative patient flow interventions. For more, be sure to listen to Part 2 of the conversation.…
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