172 - Todd Park, Executive Chairman & Co-founder of Devoted Health, on Building the Right Team to Make Meaningful Change in Healthcare

A Second Opinion with Senator Bill Frist, M.D.

Todd Park is the Co-Founder and Executive Chairman of Devoted Health. A leader in the Medicare Advantage space, Devoted was started five years ago and today has a valuation of over $12 billion, and boasts an extraordinary member Net Promoter Score of 79 (higher than Apple, Netflix, and Amazon).

Prior to co-founding Devoted, Todd served as U.S. Chief Technology Officer and, in that position, as an Assistant to President Obama. He has had a hand in building some of the most innovative healthcare technology companies today, previously co-founding Athenahealth, a developer of cloud-based healthcare products and electronic health record systems, and Castlight Health, a web-based healthcare shopping service for consumers.

In the candid discussion that we’re sharing with you today, Todd reveals the most important quality he looks for when building a team, how he maintains a strong company culture through expansive growth, and why he’s committed to Devoted Health for decades to come.

My conversation with Todd was part of an in-person event on “Transformation and Innovation within Health Care” hosted on March 24th by the Nashville Health Care Council. Established in 1995, the Council is a premier membership association and has provided a foundation for collaboration in healthcare for nearly 30 years.

I want to thank the Nashville Health Care Council for letting us share this event with our listeners. And special thanks to our event sponsors Blue Cross Blue Shield of Tennessee, Bass Berry & Sims, Cressey & Company, and LifePoint Health, for making this discussion possible.