EP 384 | The Customer Is Not Always Right with Kimberley Seldon

Business of Design ® | Interior Designers, Decorators, Architects & Landscapers

What do you do when you find yourself with clients who want you to provide everything on their wish list for a fixed amount? They have a budget in mind, and it seems reasonable to them that you should be able to stretch their budget to include everything. Hmmmmm. Let’s hear how Kimberley solved this issue on a recent project. In this episode we learn: - clients are not expert in running design projects, you are - tell them how to spend their money in a satisfying way - remind them how indecision costs them money - forget the kids’ rooms, take care of mom and dad first - the budget and the wish list never match Success is not an accident. It's a strategy. Business of Design® is that strategy. Become a member, today. https://businessofdesign.com/?ref=2&campaign=podcast