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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
Emphasizing Patient-Centered Care to Improve Cancer Treatment
Manage episode 337027159 series 2797294
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Cancer treatment is full of challenges for patients and their families. A lack of patient-centered care can amplify these existing challenges and introduce new ones. André Dahinden, managing director at Accenture, shares how healthcare providers can make their oncology treatment processes more patient-centered in order to facilitate better patient experience and improve outcomes.
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