Emotional Intelligence-Social Management

HIRING FOR PERFORMANCE

EMOTIONAL INTELLIGENCE-Social Management

This is the final episode on the five parts of Emotional Intelligence. Today we are going to talk about the fifth and final part – Social Management. But first lets digress a little and make certain we have captured all five parts of Emotional Intelligence. We first started with Self-Awareness, then moved to Self-Management, then to Self-Motivation, followed by Social Awareness and finally, today-SOCIAL MANAGEMENT.

As I think about Social Management, I have an image of first, recognizing what the emotional state of the group might be at the time but also having in mind what “state” you want the group to have. Some kind of strategy to change the group emotional state from what it might be to what you would want it to be.

For instance, let’s say that your group (whatever it may be) is, for the most part anxious. They do not really know what to expect, for instance, to Optimism or one of focusing on the positive side and anticipating what it would be like to achieve the goal (any goal). What would be your strategy? Just as an aside, please remember that most people, when they hear a new goal from you are, within themselves, saying or asking the question, What’s in it for me? Always know that regardless of who you are talking too, they are thinking; that’s good for him but what about me?

Be certain that you devote special time and focus on giving them some insight into what is in it for them. Maybe that may take a little longer but it will be worth it-getting the whole group to focus on the “good reasons” they should achieve the goal or objective.

So, this is just one instance but there are many. Many opportunities to change the mindset of your group from one attitude to another. Not all of your efforts will be successful, but many will. The first step, however, is to recognize the emotional state, in which your group is in. There may be several situations occur that you need to move ahead regardless of the group attitude but still the need to change the emotional state of the group is present. So first, you need to be able to recognize the state your group is currently in so you can develop a strategy to change it. Just like anything else the strategy may work or it may not.

GMS TALENT [e-mail]