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The Programmer’s Lab Podcast EP1–Achieving Customer Satisfaction with a Product Engineering Mindset - A Fireside Chat
Manage episode 347482797 series 2924998
תוכן מסופק על ידי Nitor Infotech. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Nitor Infotech או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
The first podcast features Nitor Infotech’s AVP ( Project and Delivery Unit), Abhijeet Shah. A thought leader with over two decades of experience in the #software product development industry, Abhijeet, has led #technical teams for value-driven deliverables to several customers around the globe.
In this podcast, Abhijeet discusses the need for the use of a product engineering mindset to achieve continued #customer satisfaction. He believes that through constant and incremental #tracking of progress and thinking about a customer’s customer, continued customer satisfaction no longer remains a myth.
He has also penned his thoughts about the same topic in his blog. Read it here: https://blog.nitorinfotech.com/sustained-customer-satisfaction-with-pe-mindset/
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