S03E20: Scaling the AliHealth and WeDoctor of Vietnam, Driving Financial Inclusion in Healthcare, and Building Trust as Healthtech with Duc Anh Ngo, Medici CEO and Founder

On Call with Insignia Ventures

In this episode we are deep-diving into the Vietnam startup ecosystem and specifically the healthcare and insurance market in Vietnam with Duc Anh Ngo, the CEO and Founder of Medici, which is a digital healthtech and insurtech startup with footprints and more than 30 provinces in Vietnam. Most recently, they became the first healthtech company in Vietnam to secure an insurance brokerage license from the Ministry of Finance, a new addition to the ecosystem they are building around digital health access for Vietnamese people, which includes telemedicine, health screenings, and a marketplace for drugs and supplements.

Transcript

Timestamps

00:28 Paulo introduces Duc Anh;

01:42 Opportunity in Vietnam’s healthtech landscape and the origins of Medici;

04:23 Vietnam healthcare issues in doctor-to-patient ratio, self-medication, fragmented market data, and insurance under-penetration;

08:18 Medici’s B2B2C2F model and the story of a Vietnamese employee;

10:53 Building trust is the key to scaling in healthcare;

13:57 Behind Medici’s first-mover entry into the insurance space as a healthtech company;

16:08 Value proposition for Medici’s corporate and insurance partners;

18:16 The role of technology and data in Medici’s ecosystem;

20:01 Advantages and challenges of being a local Vietnam founder;

22:11 How Anh brought together a management team of former tech unicorn execs and corporate leaders;

23:36 Vietnam’s healthcare industry and Medici in the next five years;

25:34 Rapid Fire Round;

About our guest

Duc Anh Ngo is the CEO and Founder of Medici, a Vietnamese digital health startup with footprints in more than 30 provinces in Vietnam. Prior to Medici, Duc Anh co-founded and ran his own media company - one of the leading creative media companies in Vietnam. Before that, he had worked closely with drivers and transportation companies on the ground at Grab Vietnam. He completed his MBA at George Washington University under Fulbright Scholarship, granted by the Ministry of Foreign Affairs, United States of America.

Music: Cool Upbeat Background Music For Videos by MorningLightMusic

Tags: startup, Southeast Asia, founder, entrepreneurship, business, technology

The content of this podcast is for informational purposes only, should not be taken as legal, tax, or business advice or be used to evaluate any investment or security, and is not directed at any investors or potential investors in any Insignia Ventures fund.

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