Virtual reality training pays off in armed encounter

Policing Matters

When officers respond to a call that seems routine — like a mental health check — they often have no idea how quickly that encounter could escalate. For Officer Alessandra Winterbauer of the Lincoln (Nebraska) Police Department, what began as a calm conversation with a confused subject turned into a life-or-death confrontation. Her ability to remain composed and rely on recent virtual reality training helped avoid a deadly outcome and led to her recognition with Axon’s 2025 Jack Cover Save of the Year Award.

Officer Winterbauer and a colleague were dispatched to check on a man experiencing a possible mental health crisis. After a calm 20-minute conversation, the man abruptly asked, “If I come at you guys with a knife, will you shoot me?” Moments later, he sprinted toward officers. Winterbauer deployed her TASER 10 from over 30 feet away — just minutes after completing VR-based TASER training. Her successful response neutralized the threat without serious injury, demonstrating the real-world value of immersive, high-frequency training.

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