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Ep 212: grocery delivery, parcel lockers, and delivery innovation at Posten Norge
Manage episode 273806048 series 2068608
Alexander Haneng, Director for Digital Innovation at Posten Norge / Bring, joins me to talk about delivery innovation in Norway:
- Background to the partnership with supermarket chain Coop
- Penetration of online groceries and home delivery
- Building a home delivery solution very quickly and integrating it into Posten’s delivery network
- How the system works in practice, including picking orders, packaging, and choosing the right delivery network
- Keeping orders cool while out for delivery
- Same-day and next-day delivery of groceries
- Mapping the supermarket network and Posten’s delivery network to come up with efficient routing
- Parcel lockers and parcel delivery preferences in Norway
- Key considerations when choosing parcel locker locations
- Promoting delivery options to online shoppers
- Contactless delivery via lockers and easy access
- Posten Norge’s Amoi marketplace in Oslo
- Same-day local delivery for small retailers
- Innovating to find new revenue sources - especially as letter volumes fall
- Posten’s digital letter - and a crafty way to test customer acceptance!
- Collecting parcels from customers’ letter boxes
Here’s the link to register for Parcel+Post Expo: parcelandpostvirtuallive.com
Marek Różycki and I will be online at 2pm (European time) on Thursday 15 October - make sure you add our workshop to your calendar!
344 פרקים
Manage episode 273806048 series 2068608
Alexander Haneng, Director for Digital Innovation at Posten Norge / Bring, joins me to talk about delivery innovation in Norway:
- Background to the partnership with supermarket chain Coop
- Penetration of online groceries and home delivery
- Building a home delivery solution very quickly and integrating it into Posten’s delivery network
- How the system works in practice, including picking orders, packaging, and choosing the right delivery network
- Keeping orders cool while out for delivery
- Same-day and next-day delivery of groceries
- Mapping the supermarket network and Posten’s delivery network to come up with efficient routing
- Parcel lockers and parcel delivery preferences in Norway
- Key considerations when choosing parcel locker locations
- Promoting delivery options to online shoppers
- Contactless delivery via lockers and easy access
- Posten Norge’s Amoi marketplace in Oslo
- Same-day local delivery for small retailers
- Innovating to find new revenue sources - especially as letter volumes fall
- Posten’s digital letter - and a crafty way to test customer acceptance!
- Collecting parcels from customers’ letter boxes
Here’s the link to register for Parcel+Post Expo: parcelandpostvirtuallive.com
Marek Różycki and I will be online at 2pm (European time) on Thursday 15 October - make sure you add our workshop to your calendar!
344 פרקים
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