Amazon Kills Off 'Inspire' - another tomb in the social commerce graveyard

Retail Media Breakfast Club

This episode recaps Kiri Masters' Forbes article discussing the rise and fall of Amazon Inspire, a feature aimed at integrating social behavior into the Amazon shopping experience. Launched in December 2022 and discontinued 14 months later, the failure of Inspire highlights Amazon's evolving strategy towards social commerce. The company is shifting focus from forcing social engagement within its app to leveraging partnerships with major social platforms like TikTok, Instagram, and Pinterest, where users naturally seek inspiration. This shift coincides with Amazon acknowledging the importance of off-platform product discovery, a notable change from its usual ecosystem-centric approach. The episode also includes insights from industry experts on Amazon’s historical challenges with social commerce and its potential future directions.

Link to Kiri's forbes post on this topic: https://www.forbes.com/sites/kirimasters/2025/02/19/amazon-kills-off-inspire-hints-at-new-social-commerce-playbook/

CHAPTERS:

(00:00) About Today's Topic
(00:20) About the Show
(00:42) Introduction and Overview
(00:54) Amazon Inspire: A Short-Lived Feature
(01:19) Amazon's Evolving Strategy
(03:09) Comparison with TikTok
(04:09) Amazon's Acknowledgment and New Partnerships
(05:30) Industry Reactions and Analysis
(07:25) Implications for Brands
(08:09) Outro

SOCIAL LINKS:

Website: https://www.retailmediabreakfastclub.com

LinkedIn: https://www.linkedin.com/in/kiri-masters/

YouTube: https://www.youtube.com/@retailmediabreakfastclub

Apple: https://podcasts.apple.com/us/podcast/retail-media-breakfast-club/id1782187624//

Spotify: https://open.spotify.com/show/3s5MuqcrsOmQDKn3uMYJKb

PRODUCED BY:

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