197: The Importance Of The Customer Journey

Sell Without Selling

On this solo episode, Stacey is discussing accountability, believing in the solutions you provide, and connecting with clients in the digital age.

Key Takeaways

-Connecting with clients is even more critical in the digital age.

-It's easy to blame others. Focus on things you can control.

-Hold yourself accountable but remember to move forward.

Tweetable Quotes:

"My entire life I've built relationships offline. Embracing the digital tools of business was outside of my comfort zone." -Stacey O'Byrne

"Part of the customer journey is meeting or exceeding expectations." -Stacey O'Byrne

"Many sales people make the mistake of over-promising. They promise the world because they need the sale or they need the money." -Stacey O'Byrne

Resources:

Instagram: @thestaceyobyrne

Schedule a 15 minute call with Stacey: http://pivotpointadvantage.com/talktostacey

If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess

Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling