Ep 07 - The Crucial Role of Managed IT Services in Healthcare

The Angry Biller

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Get ready to uncover the intricate world of computing and cybersecurity with our guest Jose Alfonso from VoiceWare. Have you ever wondered how the shift from centralized to decentralized computing has shaped the modern era? Jose takes us on a journey through the evolution of technology and shares how his company, VoiceWare, transitioned to providing top-notch managed IT services and cybersecurity solutions. Together, we emphasize the crucial role of robust IT infrastructure, particularly in the healthcare sector, where any downtime can have dire consequences. We also touch on the rising importance of AI and the surge in digital data dependency, illustrating how data has indeed become the new currency in our society.
In this episode, we break down everything you need to know about proactive IT management for medical practices. From the necessity of having proper cabling, firewalls, and antivirus software, to the indispensable role of Remote Management and Monitoring (RMM) tools in keeping systems updated and secure, we've got you covered. Discover advanced IT solutions like Business Associate Agreements (BAAs), network scans for PCI and SOX compliance, and the myriad benefits of managed IT services, including backup and recovery solutions. Jose's insights on AI-driven service delivery offer a glimpse into the future, making this episode essential for anyone involved in healthcare IT or cybersecurity.
Jose Alfonso
LinkedIn: linkedin.com/in/jose-alfonso-a7a79515
http://www.voicewareusa.com/
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