Business Process Automation for Better CX

The Digital Workspace Works Podcast

תוכן מסופק על ידי Ryan Purvis, Heather Bicknell, Ryan Purvis, and Heather Bicknell. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Ryan Purvis, Heather Bicknell, Ryan Purvis, and Heather Bicknell או שותף פלטפורמת הפודקאסט שלו. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

2+ y ago 32:13

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This week, Ryan chats with Sean Sadler, a senior IT leader with a passion for implementing business process automation to drive organisational change.

Topics

Business process automation & transformation
Running an innovation challenge to generate new ideas to improve the business
Using RPA to increase efficiency
Integrating systems to improve customer experience
Shadow IT
Challenges of self-serve customer service

Meet Our Guest
Sean Sadler is a results-driven information technology leader with strong commercial acumen and more than 20 years’ experience devising IT enabled strategies to drive continuous innovation and increased capability. He enjoys making a difference and adding value, either by providing the necessary direction, structure and leadership, or by providing advisory / consulting services.

Connect with Sean: https://uk.linkedin.com/in/sean-sadler-cloudchoices

Show Links
Follow us on Twitter: @thedwwpodcast

Email us: podcast@digitalworkspace.works

Visit us: www.digitalworkspace.works

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