Post COVID: The Era of the High Tech, High Touch Fitness Industry

The Self Help Antidote

Adam Daniel is a respected health and performance coach, educator and presenter, with over 20 years of experience. Adam has been part of the PTA Global Faculty, a ViPR Global Master Coach, and the lead presenter for Fitpro.

He has been a consultant for the English RFU and British Rowing. He is the Lead Health and Fitness Educator for a power-based training brand.
As a Master Trainer for Myzone Adam brings a unique skillset with an MBA in International Sports Management from Loughborough University and having owned his own training facility. This gives Adam the ability to share his expertise from the perspective of both a trainer and business owner.

In this episode we discuss:

· High-tech, high touch.

· Building better customer relationships.

· Creating a unique customer experience.

· Post covid people are craving connection.

· The importance of interpersonal dynamics.

· Better is irrelevant, different matters.

· What can I do to create a connection that other business can’t?

· The purpose of a business.

· Being agile and adaptable.

· Did Rose actually kill Jack in Titanic?

· Was there room for two on that door?

· What Covid-19 revealed about the culture of organizations.

· What are the unanticipated benefits of Covid, post pandemic?

· “Culture eats strategy for breakfast” – P. Drucker

· “You’re never so powerful as when you’re powerless” (Ok not always) T. Peters

· What comes before action in the behavior change process?

· Cognitive emotional processes.

· Virtual touchpoints and meeting our clients where they are.

· What are some of the most important things you should be thinking about in your career?

· The importance of care.

· It’s not merely about the human body, but also the human being.

· What has the fitness industry has done particularly well?

· Is environment irrelevant to behavior?

· Two skills we need to have in our business.

· Listening effectively, what does it mean and why does it matter?

· Empathy is critical to understanding the individual and how we can help them.

· How other people see the world is different to how you see the world.

· Being assumption free.

· Listening from the other persons point of view.

· Helping people overcome challenges.

Visit us at:
www.theselfhelpantidote.com