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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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235: Ashleigh Early and James Buckley on Leaving Effective Voicemails
Manage episode 302168026 series 2509884
על ידי John Barrows התגלה על ידי Player FM והקהילה שלנו - זכויות היוצרים שמורות למפרסם, לא ל-Player FM, והשמע מוזרם ישירות מהשרתים שלכם. הירשמו כדי לעקוב אחר עדכונים ב-Player FM, או הדביקו את כתובת העדכונים באפליקציות פודקאסט אחרות.
James Buckley takes over Make It Happen Mondays podcast this week as he brings on guest Ashleigh Early, founder of The Other Sales Coach and podcast host of “The Other Side of Sales”, to share their opposing views on sales reps leaving voicemails. Ashleigh believes salespeople should not leave voicemails in general, with some caveats, "because the 20-30 seconds spent leaving one does not garner an ROI". James likes to leave notes that are short & sweet with a little bit of context. This episode on voicemails even discusses cultural differences in salespeople, standing up for yourself, and walking away when it’s not right.
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