Tara Humphrey looks behind-the-scenes at the business side of healthcare by talking to NHS and private healthcare leaders. And, throughout this podcast, she also shares her own project management and leadership insights. Tara has an MBA in Healthcare Leadership and Management and Leadership. She is the Founder and the Managing Director of THC Primary Care a leading healthcare consultancy.
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The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.
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We believe Mission and Margin is the business of healthcare. Business of Healthcare (BOH) interviews feature innovations sustainably improving healthcare Mission & Margin. Each discussion includes a healthcare executive and innovator concentrating on the same problem. Think “Nightline” or “How I Built This” just for healthcare. Recent guests have included Bernadette Spong, Chief Financial Officer, Orlando Health, Paul Kusserow, President & CEO, Amedisys, Blake Marggraff, Founder & Chief Exec ...
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The Business of Healthcare Podcast, Episode 124: The State of AI in Revenue Cycle Management for Healthcare
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In this episode, David Dawson, senior vice president of Conifer Health Solutions, joins host Dan Karnuta to discuss the use of artificial intelligence in healthcare-related revenue cycle management. They discuss what RCM is, the issues that have caused inefficiencies in the RCM process and how AI is a promising solution for solving them. Karnuta is…
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#337 Red January a community charity initiative
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Today, I bring you a heartfelt conversation with Hannah Beecham MBE, the visionary behind Red January, who shares her story of transforming her mother's struggle with mental health into a nationwide call to action. We take a deep look at how integrating fitness into our daily lives can be a lifeline, improving not only our physical health but also …
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#336 How to dominate your niche with Dr Abeyna Bubbers Jones
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In this episode of the Business of Healthcare podcast, Abeyna discusses the evolution of her business, Medic Footprints. She shares insights on the changes in revenue streams, the strategic decision to focus on B2C offerings, and the importance of aligning business practices with personal values and lifestyle choices. The conversation also delves i…
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#335 Navigating conflict at work
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Tara Humphrey, host of the Business of Healthcare podcast, presents a solo episode on navigating workplace conflict. She draws from her extensive experience across various industries, including healthcare, university, insurance, and fast food. Tara emphasises the importance of self-awareness, taking responsibility for one's actions, and maintaining…
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The Business of Healthcare Podcast, Episode 123: Medicare Advantage: The Collision of Medicare and Managed Care
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In episode 123 of The Business of Healthcare Podcast, attorneys-at-law Lawrence Laddaga and Dale Turner of the law firm Laddaga-Garrett, P.A, join host Dan Karnuta for a discussion about Medicare Advantage plans in Medicare. They discuss its history, its problems and its future. Laddaga is Attorney At Law-Founder-President; and Turner is an associa…
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#334 Reducing Fraud in the NHS with Alex Rothwell
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Alex Rothwell, Chief Executive of the NHS Counter Fraud Authority, discusses the issue of fraud in the NHS in England. Alex highlights the importance of addressing fraud in the NHS, as any money lost to fraud could have been spent on healthcare outcomes. The conversation explores the importance of fraud prevention and control measures in the health…
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#333 How We Scaled a National Physio Service in the NHS with Phin Robinson Pure Physiotherapy
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In this conversation, Tara interviews Phin Robinson, Founder and director of Pure Physiotherapy. They discuss how Phin scaled his organisation from a small practice to a national business with nearly 500 employees. Phin discusses the role of physiotherapy in primary care and the importance of health and wellbeing. He talks about the Gojo app, which…
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#332 Developing and Maintaining Leadership Programmes in the NHS with Helen Gillivan & Dr Mayur Vibhuti
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Helen Gillivan & Dr Mayur Vibhuti join Tara to discuss their work in adult social care and primary care, as well as their collaboration on an innovation project. They share their experiences with leadership development programmes and the importance of continuity and sustainability in these programmes. The episode also highlights the importance of i…
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#331 Living with Type 1 Diabetes: A Lifetime of Thinking with Chris Bright
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What if the common perceptions about living with type 1 diabetes were completely wrong? Join us for an engaging conversation with Chris Bright, a dynamic advocate who is reshaping the narrative around this condition. Chris, who successfully manages his diabetes while excelling in sports and serving as the Community Partnerships and Events Lead at B…
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The Business of Healthcare Podcast, Episode 122: Medical-Legal Partnerships
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In episode 122 of The Business of Healthcare Podcast, Dr. Quinton Nottingham with Virginia Tech University joins host Dan Karnuta for a discussion about medical-legal partnerships. Their discussion explores what MLPs are, their operational frameworks and the ways these patient-centered partnerships can address social determinants of health to impro…
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#330 Transforming Barnardo's into a Health and Care Organisation with Rukshana Kapasi
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Rukshana Kapasi, Director of Health for Barnardo's, discusses her role in transforming the organisation into a health and social care organisation. She highlights the wide range of services provided by Barnardo's, from mental health support to employment and training programmes. Rukshana offers advice for new directors, such as taking time to under…
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#329 Addressing Barriers to Health Literacy with Sue Lacey Bryant
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Sue Lacey Bryant, Visiting Professor in Knowledge and Information Mobilisation at Manchester Metropolitan University joins Tara to discuss health literacy and its impact on healthcare outcomes. They explore the definition of health literacy and the skills and confidence needed to navigate the healthcare system. Highlights include: The barriers face…
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#328 A Journey to Transforming Community Health with Christiana Melam
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Christiana Melam, founder and CEO of the National Association of Link Workers, discusses social prescribing and the role of social prescribing link workers in healthcare. Tara's conversation with Christiana Melam, founder and CEO of the National Association of Social Prescribing Link Workers, promises to reveal the power of community engagement in …
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#327 The Business of Healthcare Consulting - Consulting Frameworks
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Building on episodes 312, 314, and 322, Tara returns to discuss the strategic tools to transform your healthcare leadership. Dive into practical frameworks like SWOT analysis, mind mapping, fishbone diagrams, and the RACI framework. These tools are pivotal for better decision-making, risk management, and enhanced communication within your organisat…
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The Business of Healthcare Podcast, Episode 121: Physicians with Business Acumen
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In this episode, host Dan Karnuta and guest Dr. Britt Berrett focus on the need for physicians to have business acumen in an increasingly complex U.S. healthcare system. Berrett, co-founder and first host of The Business of Healthcare Podcast and current managing director and teaching professor of the Healthcare Industry Collaborative at Brigham Yo…
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#326 Scaling hypertension management and securing funding with Dr Dan Bunstone
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"Run your own race." Dr Dan Bunstone joins Tara this week, discussing his career journey and his current role at Etcetera Health. Dan explains the concept of lifestyle medicine and the importance of empowering individuals to manage their health, where they have onboarded and treated hard-to-reach patients, resulting in controlled blood pressure and…
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#325 Breaking down stigma | The Nipple Innovation Project with Lucy Thompson
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Lucy Thompson is a medical tattoo artist who specialises in 3D realistic and nipple tattoos joins Tara on the podcast this week. Lucy founded the Nipple Innovation Project, a charity that provides realistic and permanent nipple tattoos for individuals who have undergone mastectomies. Lucy's goal is to break down the stigma surrounding nipple tattoo…
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#324 Behind the Business and End of Summer Update
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What if the challenges you face could transform into your greatest motivators? In this episode, Tara provides an end of summer update on her business and personal endeavors. She discusses her ultra marathon challenge to raise money for the type one diabetes charity, JDRF UK. Tara also shares updates on the Primary Care Network Members Club, the Bus…
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#323 Putting People Before Policies with Cheryl Samuel
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Cheryl Samuels, the People and Culture Director at The Evelina, discusses her role in fostering a positive work environment and putting people at the heart of healthcare. Cheryl shares highlights from the NHS Confederation Conference and emphasises the importance of inspiring and empowering the workforce. Cheryl also reflects on the experiences of …
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#322 The Business of Healthcare Consulting - Do you need to hire a healthcare (business) consultant?
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Building on from episodes 312 & 314, Tara returns to discuss the importance of considering outside help from consultants for healthcare leaders facing challenges. Tara provides a list of important questions for leaders to reflect on and determine if they would benefit from external support.. Tara's key takeaways: Consider hiring a consultant if you…
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The Business of Healthcare Podcast, Episode 120: The Challenges in Transitioning to Value-Based Pricing in Healthcare
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Dr. Rita Numerof, who appeared as a guest on Episode 27 of The Business of Healthcare Podcast, returns to discuss with host Dan Karnuta why it remains so difficult for value-based pricing to catch on in the healthcare industry. Numerof is an author, president and co-founder of healthcare consulting firm Numerof & Associates and a columnist at Forbe…
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#321 What managing imposter syndrome looks like in real life
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Ever felt the sting of comparison and insecurity in the business realm? We get it. Join Tara Humphrey, as she delves deep into her personal brush with these feelings. Using her experience with her website and blog performance as a measure, Tara unearths the pitfalls of sizing up our success with others'. The focus of this episode is to remind you t…
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#320 Getting rid of the Us & Them from General Practice with Dr Neil Modha
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Welcome Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough! In this episode, Tara and Dr Neil Modha discuss: 1. The expansion of his surgery to now fully own a pharmacy 2. Why his chooses to remain positive 3. The impact of Pharmacy Closures 4…
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#319 Long Covid - the invisible illness with Jemma Bella
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Jemma Bella joins us on The Business of Healthcare podcast to share her experiences of living with long covid. What is long COVID? Most people with COVID-19 feel better within a few days or weeks of their first symptoms and make a full recovery within 12 weeks. For some people, symptoms can last longer. This is called long COVID or post COVID-19 sy…
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#318 Health Inequalities & spheres of influence with Professor Bola Owolabi
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319 Dr Bola Owolabi - Health Inequalities & spheres of influence Welcome back to The Business of Healthcare Podcast. This week I have the absolute pleasure of speaking with Professor Bola Owolabi who is the Director of Health Inequalities at NHS England and NHS Improvement. She also works as a General Practitioner in North East Derbyshire. It is an…
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#317 Reframing Anti-Ageing with Dr Anish Kotecha
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Join Tara for an enlightening discussion with Dr Anish Kotecha, General practitioner and Director of Education at Learna, as they explore the world of anti-aging. Dr Anish Kotecha shares his unique insights into maintaining cellular and biological health to age gracefully, going beyond conventional cosmetic treatments. Tune in to learn practical, s…
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The Business of Healthcare Podcast, Episode 119: Examining the Change Healthcare Cyberattack
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In this episode, host Dan Karnuta welcomes Nick Hut, senior editor at the Healthcare Financial Management Association. They do a deep dive into the Change Healthcare cyberattack: what happened, who was affected, temporary and long-term fixes, the impact on stakeholders — including patients — and what lessons were learned from a disaster that affect…
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#316 Laura Norton Commissioning, Primary Care, and Making a Profit
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This week, Tara is joined by Laura Norton, Chief Operating Officer at North West Leicestershire GP Federation. Laura talks to Tara about the intricate workings of GP federations and their collaboration with primary care networks. They discuss Laura's extensive background in primary care, shedding light on the complexities and responsibilities of be…
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#315 Striving to Make Services Better with Ben Falk
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Is the perception of too many managers in the NHS is a myth? Ben Falk, a director of operations at Guy's and St. Thomas's NHS Foundation Trust, shares his journey into healthcare and his role as a director. He discusses the day-to-day responsibilities of a director of operations and the challenges of workforce planning. Ben also addresses the perce…
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#314 The Business of Healthcare Consulting - Is Now the Right Time to Become a Healthcare Consultant?
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Building on from episode 312, Tara returns to share why now is a great time to become a healthcare consultant. In this episode, Tara shares the pressing issues of rising health inequalities, staff shortages, and escalating costs that the health and care system is currently grappling with. Find out the importance of conducting thorough research and …
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#313 Oral Health at Home and Abroad with Dr. Sugz Maha
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In this week's episode, Tara interviews Dr Sugz Maha, a general dentist practicing in Hertfordshire. They discuss the importance of oral health, the business aspects of dentistry, and the challenges faced by both dentists and patients. Dr. Sugz Maha emphasises the need for trust and ethical practices in dentistry, as well as the importance of preve…
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#312 The Business of Healthcare Consulting - Getting Started
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Ever wondered how you can turn a series of diverse job experiences into a thriving healthcare consulting business? This week, Tara shares her personal journey, recounting the thrill and challenges of negotiating her first clients, how word of mouth was crucial in securing opportunities, and the importance of patience and hard work in building a cli…
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#311 The Importance of Clinical Supervision in Healthcare with Julie Combes
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In this conversation, Tara interviews Julie Combes from NHS Elect about clinical supervision in healthcare. They discuss the challenges of providing clinical supervision, the importance of time and support, and the benefits of clinical supervision for professionals and organisations. Julie explains the role of NHS Elect in providing support and res…
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#310 An Introduction to Rural Health with Veronika Rasic
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Access to healthcare services and workforce shortages are major challenges in rural areas.. Veronika Rasic, a GP and founder of Rural Health Compass, discusses the challenges and benefits of rural healthcare. She highlights the lack of universally agreed-upon definitions for rural communities and the diverse needs they have. Veronika emphasises the…
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#309 Making Sense of Politics with Peter Ptashko
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Are you curious about how the political landscape can reshape our healthcare system? Join us in this weeks episode as Peter Ptashko, a Labour Party member and NHS foundation trust governor, takes us through the entwined paths of politics and healthcare. Peter & Tara discuss the challenges of balancing a professional career with political activism a…
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#308 Understanding the NHS Backlogs with Nicola Ellis-Webb
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Can the NHS sustain its current model, especially with the post-COVID backlog? Join us as we welcome Nicola Ellis-Webb, the Group Healthcare Services Director at Acacium Group, to discuss the intricate and pressing issue of NHS backlogs. In this podcast, Nicola & Tara discuss: Insourcing - a strategy used to address the backlog by bringing in speci…
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The Business of Healthcare Podcast, Episode 118: Non-Clinical Careers for Physicians
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In this episode, Dr. Bob Kaiser welcomes Dr. John R. Mehall back to the show for a discussion about what the former cardiac surgeon and current entrepreneur has been doing since his last appearance on The Business of Healthcare Podcast’s Episode 43 in August 2019. They also discuss non-clinical career options for physicians, including advice on how…
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#307 Life as Labour Councillor - Things are never left with Douglas Hamandishe
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Douglas, a mental health nurse and digital influencer, discusses his journey from being an engineer to becoming a nurse and a politician. He talks about the importance of understanding human behavior and the value he can offer in the mental health field. Tara & Douglas discuss various health issues, including dental health, population health manage…
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#306 A Week in the Life of a Healthcare Consultancy CEO
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Join Tara on a personal journey through a typically busy and dynamic week in her life as a healthcare consultant, as she balances the demands of work alongside her family commitments. In this podcast, Tara covers: The intricacies of planning, problem-solving, and prioritisation that keeps THC Primary Care thriving; including the Sunday routine that…
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#305 Mind Over Mountains - moving to support our mental health with Alex Staniforth
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As we mark Mental Health Awareness Week in the UK, our featured guest on the newest Business of Healthcare episode is Alex Staniforth; adventurer, ultra runner, author, and founder of the mental health charity Mind Over Mountains, who shares his journey of overcoming challenges and finding purpose in the outdoors. Listen now as Alex and Tara discus…
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#304 You can't communicate too much, or too often with Kate Langford
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In this episode, Tara interviews Kate Langford, the Chief Medical Officer of NHS Kent and Medway Integrated Care Board and an experienced medical leader who has held leadership roles within provider Trusts, regionally with NHS England and nationally with NHS Improvement. Kate shares her valuable perspectives on the complexities of delivering care a…
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#303 Why you should NOT hire and when to let people go...
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In this thought-provoking solo episode, Tara delves into the critical considerations of hiring within healthcare networks and businesses. Drawing from candid discussions with primary care network clients and personal insights, Tara stresses the importance of having a clear vision before recruiting for pivotal roles and explores the detrimental effe…
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The Business of Healthcare Podcast, Episode 117: A Look into The American College of Healthcare Executives (ACHE)
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In this episode, host Dr. Bob Kaiser welcomes Aaron Bujnowski, FACHE, president of the North Texas Chapter of the American College of Healthcare Executives (ACHE). They take a deep dive into the workings of ACHE, a 48,000-member organization dedicated to advancing leaders and the field of healthcare leadership excellence. Kaiser is director of the …
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