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RUN LIKE CLOCKWORK: SMALL BUSINESS OPERATIONS

Mike Michalowicz + Adrienne Dorison

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Giving you every tool you need to grow + scale your business with operational excellence, while also prioritizing your quality of life. Hosted by best-selling author + speaker Mike Michalowicz + operational efficiency expert + CEO, Adrienne Dorison, the Run Like Clockwork podcast is a series of insightful + topical operations conversations based on the best-selling book, Clockwork, to help small business owners design a business + team that runs itself. To stay in touch with all things Run L ...
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You’re building a successful business and whether you’re hiring your 1st employee or your 100th employee, building a high performance team that actually increases revenue, improves the bottom line and lives up to the expectations is always a moving target. This podcast is on a mission to help entrepreneurs build amazing companies, powered by amazing people. To help you achieve this we will provide actionable insights on - 1. Hiring, Onboarding, and Training Systems 2. Retention Strategies 3. ...
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CEO Amplify | Small business operations, time blocking, setting priorities, business growth strategies

Donna Dube | Certified Director of Operations, Business Growth Strategist

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Are you ready to work smarter, not harder? Have you found yourself caught in the whirlwind of day-to-day operations in your business, constantly battling fires instead of focusing on strategic growth? Are you bursting with innovative ideas but struggling to execute them successfully? Are you ready to step into your role as a visionary CEO and become the master of your business's destiny? It's time to break free from the weeds and gain clarity on how to prioritize tasks effectively. I underst ...
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The Scaling Lounge is for established service based business owners who are ready to scale a life-first business that has exponential growth and limitless possibilities while also allowing you to take unplugged vacations, to step away from social media, and to do the things you love with the people you love. Around here, we believe in working smarter, resting often, playing always, and dreaming bigger. We want to help you create time, financial, and lifestyle freedom by scaling with systems, ...
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Welcome to ”The Business of Drug Development Operations Podcast” hosted by Sheila Mahoney-Jewels, a seasoned professional in the pharmaceutical industry. In this insightful podcast, Sheila explores the dynamic and complex world of drug development operations, offering a unique perspective on the business aspects that drive innovation in the pharmaceutical field. From navigating regulatory landscapes to optimizing clinical trial processes, each episode delves into the challenges and opportuni ...
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Imagine transforming your hiring process into an authentic journey that not only entices top talent but also leaves every candidate with a positive impression of your brand. I'm Brian Montes, and in this episode, we dive into the heart of effective talent acquisition, sharing personal insights from years on the front lines of interviewing and hirin…
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Welcome to our breakdown of Chapter 13 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why we encounter pushback How Design can be just as taxing as Doing work Why you need to show up more when building trust We suggest that you read the chapter and then come listen to this episode covering pages…
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Tune into this episode for advice on leading through tough times in your business. When we assess the real truth about business decline, we can make solid decisions on navigating uncertainty. I'll discuss the importance of stepping up your marketing, considering the long-term sustainability of your business plan, and involving your team in a positi…
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Embark on a journey that promises to redefine your entrepreneurial horizon with insights from Claire Chandler, the powerhouse behind Talent Boost, whose 25 years of HR and business strategy expertise are set to supercharge your leadership skills and company culture. As your host, I'm thrilled to share this transformative conversation where we celeb…
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Welcome to our breakdown of Chapter 12 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss our takes on Roberto’s story! We suggest that you read the chapter and then come listen to this episode covering pages 227-236. If you would like access to our FREE Study and Discussion Guides, and the ability t…
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In this episode, you will learn about the power of creating a 90-day growth map and action plan to propel your business forward. I'll share my personal entrepreneurial journey and take you through the process of turning big dreams into actionable 90-day plans. My 5-part framework, the CEO PulseCheck, is designed to help you build action-oriented go…
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Unlock the secrets to bulletproofing your business against the tidal waves of financial uncertainty with our latest episode, where I take you through the life-saving tactics of cash flow management. As a staggering 82% of small businesses are crushed by cash flow mismanagement, it's time to armor up – and we've got the six essential shields to do j…
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Navigating the tough terrain of employee termination is as crucial as it is challenging. Join me, Brian Montes, on the Entrepreneur to Employer podcast where we discuss the complexities of letting team members go—a stark reality in the journey of leadership. This isn't your typical run-of-the-mill advice; we're going beyond the basics and into the …
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Welcome to our breakdown of Chapter 11 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How key metrics help you determine the health of your business What to feature on a high-level dashboard The ACDC bottleneck framework We suggest that you read the chapter and then come listen to this episode c…
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Systems and processes are vital to your business excellence, but they won't get you very far without one thing that only you can provide: leadership. In this episode, I'll tell you about three team communication challenges that visionary leaders face and how you can overcome them by establishing shared purpose. This way, you can avoid simply jumpin…
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Welcome to our breakdown of Chapter 10 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How key metrics help you determine the health of your business What to feature on a high-level dashboard The ACDC bottleneck framework We suggest that you read the chapter and then come listen to this episode c…
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In this episode, we'll explore the hiring mistakes that many CEOs encounter, such as the "one and done" mentality, where we often believe that hiring should be a one-time task, and the potential detriment of taking hiring decisions personally. We'll also delve into the importance of watching for red flags during the interview process, the value of …
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Welcome to our breakdown of Chapter 9 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How to complete a Job Trait Analysis Hiring for strengths instead of skills Using Clockwork as a retention tool on your team We suggest that you read the chapter and then come listen to this episode covering pag…
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Welcome back! In this episode, I'll teach you how to not just overcome setbacks in your business, but actually thrive after facing them. I'll share my 6-step process to quickly recover and grow efficiently after hitting an unexpected roadblock. We'll talk about resisting impulsive reactions, acknowledging and managing our emotions, seeking construc…
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Welcome to our breakdown of Chapter 8 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How to get systems out of your head Why we don’t believe in written SOPs The value of continuous improvement We suggest that you read the chapter and then come listen to this episode covering pages 128-148. If y…
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Hey everyone! In this episode of CEO Amplify, we're talking about the often unspoken feelings of resentment towards our own businesses as entrepreneurs. Why does this happen? What signs should you look out for? How can you transform this frustration into growth? Listen in as I share personal stories and tips to help you navigate through these chall…
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In this episode, Brian Montes discusses the best practices for scaling a business. He emphasizes the importance of having a solid foundation and consistent revenues before scaling. The first chapter focuses on getting the leadership team on board and constantly reinforcing the vision. The second chapter highlights the significance of keeping a puls…
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Welcome to our breakdown of Chapter 7 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Our top tips and takeaways to avoid the sunk cost fallacy How to complete the 4T exercise Why you really don't want to clone yourself We suggest that you read the chapter and then come listen to this episode cov…
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In this episode, Brian Montes discusses the importance of knowing when to pivot your business. He emphasizes that pivoting is not a sign of failure but rather a strategic decision to shift courses and capitalize on new opportunities. Brian provides examples of successful business pivots, such as Netflix, Instagram, and Slack. He also shares his per…
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In this episode, we're answering the question of what to automate first to see the greatest gains in efficiency for your business. I've talked before about filtering your activities so that you do the tasks that matter for your strategic goals, rather than simply aiming to be busy. One way to cut down your workload is to automate, and that starts w…
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In this episode, I talk with Steve Rader from NASA's Center for Excellence. Steve, an Open Talent advocate, explores how NASA's innovation aligns with pharmaceutical, given shared traits like confidentiality and regulations. Despite challenges, NASA taps into 'the power of the crowd.' Join us for insights on NASA’s 'Future of Work,' overcoming outd…
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Welcome to our breakdown of Chapter 6 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why this is a throttle, not a switch Deciding vs. Delegating The Design Trap We suggest that you read the chapter and then come listen to this episode covering pages 85-115. If you would like access to our FREE …
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Imagine yourself as the captain of your ship, steering your business towards your goals. In this episode, we delve into the crucial role of effective leadership in your business. Believe it or not, simply having a team will not solve all your challenges. Join us and learn about four essential steps every CEO must take to lead with impact: developin…
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Are you constantly battling with a revolving door of employees and anemic hiring pools? In this episode I pull back the curtain to reveal the subtle, yet detrimental signs of a faltering company culture and its dire effects on your business's appeal to potential talent. A strong employer brand isn't just about attracting top-notch candidates—it's a…
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When you are a coach or DFY service provider working with smaller groups of people, it can be really tempting to move towards passive revenue generation opportunities. For the love, DON’T. The main problem with this advice? It’s being doled out by people who are motivated to sell you straight up LIES. Today we’re taking on three of the biggest offe…
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Welcome to our breakdown of Chapter 5 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Differences between the QBR and Primary Roles Directly vs. Indirectly serving the QBR Completing the sticky note exercise We suggest that you read the chapter and then come listen to this episode covering pages …
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In this episode, I'll share a powerful framework for prioritization inspired by the US Navy SEALs and the Department of Defense. We're splitting tasks into three categories - essential, critical, and desirable - to help you allocate your time to the tasks that matter most. Join me and learn how to implement time management techniques like time bloc…
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Today’s episode concludes a fascinating and FUN series of conversations with the women of Terzakis and Associates by bringing this mother/daughter duo together to speak candidly about what has made their micro-small business consulting firm work…and what hasn’t. They beautifully describe the intentional work it took to cultivate a productive symbio…
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Jessica Terzakis – the ‘Integrator’ half of the dynamic mother+daughter duo that run Terzakis and Associates – jumps into the conversation today about how she was able to shed her W2 mentality as a master-educated high-school teacher and fully embrace her new COO identity in all things entrepreneurship. Jessica details her beginnings as task-master…
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Welcome to our breakdown of Chapter 4 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: The story behind why it’s called the QBR Why we love the Savannah Bananas How the QBR relates to the Big Promise We suggest that you read the chapter and then come listen to this episode covering pages 54-70 If …
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Have you ever wondered how to turn feedback into a powerful tool for team growth, sidestepping the dreaded performance reviews? Join me as I unravel the art of delivering impactful feedback, ensuring your leadership not only resonates but also cultivates a thriving team culture. This episode is stacked with 18 strategies designed to integrate feedb…
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Susan Terzakis, CEO and founder of Terzakis and Associates, spends her days advocating for woman- and family-owned small businesses as an advisory specialist. Essentially, she is a micro-small business champion, and someone you’ll have the pleasure of learning from, simply by listening to her think through her ideas. When I tell you this episode – …
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Tired of the feast-or-famine cycle in your business? Do you get so busy serving one client that you have no time to attract the next one? In this episode, I'll guide you through the essential steps to create a 12-month profit plan. To conclude our series on planning your year, we'll walk through the essential steps of mapping out your marketing and…
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Making 5 figures each month as a service provider can feel extremely unattainable – but that doesn’t mean it can’t be done. In fact, there are many ways to bring in $20k (or more!) each month. The trick is being able to leverage your time as a solopreneur… This episode lays out three clear paths towards making consistent 5-figure months – getting y…
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Welcome to our breakdown of Chapter 3 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why you need to protect your reputation above all. Declaring your Big BANG How to find your Big Promise We suggest that you read the chapter and then come listen to this episode covering pages 41-53 If you would…
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Today I'm thrilled to be diving into the world of effective goal setting with you again. In the next part of our series on goal setting for the year, we'll explore the step-by-step process of building systems for the four key areas of business focus - captivate, connect, cultivate, and convert. Setting specific, measurable, and time-bound goals for…
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Drug sponsors face challenges with independent consultants. Jeff Fielhauer of Greenforce Medical Writing discusses the corporate ladder's limitations and the perks of small businesses, covering incorporation, tax considerations, & 1099 vs. W2 economics. He refutes the notion that consultants are pricier than full-time employees. Topics include vari…
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Since starting this podcast, we have received hundreds of pitches. Out of those hundreds, we have only said yes to ONE pitch – because the rest have... fallen flat. In this episode, Adriane isn't holding back with the four primary reasons most pitches don't land – and at least one of these things you're probably doing because you think it's helping…
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If reacting to emergencies has become your default business strategy, listen in for the keys to building a business with purpose and intention. Designing your business starts with having a clear vision and setting strategic goals for your work and personal life. In the previous 2 episodes, we walked through setting goals based on what you want your…
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Frequency. Resonance. Alignment. Manifestation. Visualization. Quantum Leaps?! Okay, so these terms might not be what jump out at you as the kind of things that millionaires value, but rest assured, they are very much discussed in 7-figure circles. Today’s episode brings together two very special occasions – Adriane’s Birthday AND the 100th episode…
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Welcome to our breakdown of Chapter 2 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How to do less to achieve more The value in narrowing your niche. Completing the Crush/Cringe Analysis We suggest that you read the chapter and then come listen to this episode covering pages 25-40. If you would…
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Mindset work and manifestation practices (like, actual scientifically-credible manifestation practices) are powerful tools when you have “become a millionaire” on your life’s vision board. Here’s where things can get a little messy, though. And that’s because… Doing hard work isn’t always going to get you the thing you want – especially if that thi…
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“Thanks for coming to my TED talk,” says every hopeful public speaker ever… But have you ever wondered what goes into appearing on an actual TED stage? The loss of both of his parents at a young age attached a sense of urgency to how Steve Corney views – and values – leaving a legacy behind for those that love us. The way in which he combined this …
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Speaking and communication (and possessing the presentation skills to do both effectively), make up both the original and final frontiers of brand growth. In part 1 of a two-part series, Adriane + Steve reunite to discuss how they pulled the rug out from under their up-until-recent collab plans, in lieu of some unexpected, yet compelling detours: a…
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It's no secret that 2023 was a doozy for a lot of people. If you want to set yourself up to have a more lucrative, more profitable, more impactful year in 2024, I've compiled a list of 7 things I'd argue you NEED to be aware of this year. (One of them... I'm really not happy to admit!) Quick overview of what we cover: Why the lead time to convert c…
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Welcome to our breakdown of the Introduction and Chapter 1 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Your #1 job as an entrepreneur Productivity vs. efficiency Growing vs. scaling We suggest that you read the chapter and then come listen to this episode covering pages xvii - 24. If you woul…
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Ever wondered what it's like to bring family into the fold of your growing business? It's a dance of delicate balance that we unpack in today's discussion, where I pull back the curtain on the complexities of turning your entrepreneurial venture into a family affair. As we transition from solo freelancers to employers, the question of whether to hi…
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Are you ready to architect your dream year? In this episode of the CEO Amplify Podcast, we explore how to strategically plan for success in both your personal life and your business. Join us as we dive into dreaming and envisioning upgrades in health, relationships, hobbies, and material desires, while also identifying upgrades for your business. P…
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So many people have recently been sharing with me that they've been stuck at a certain revenue level for months, if not years now. Revenue plateaus are extremely common, not just in the earlier stages of business, but all throughout their lifecycle. And I want to talk today about how you can break through your revenue plateau if this is something y…
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Welcome baaaack, Scaling Loungers! After a holiday hiatus, it feels so good to be back behind the mic and chatting to you again about all things business. Today we're easing back down the road with an update on what's happened since the last episode – and how I navigated some tricky times (like most service business owners – especially coaches – in…
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