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CPO PLAYBOOK with Felicia Shakiba

Felicia Shakiba, Founder & Executive Coach

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Looking for one of the best business podcasts out there? Check out CPO PLAYBOOK with Korn-Ferry Executive Coach, Felicia Shakiba. We’ve featured incredible global guests from Harvard, Adidas, Reddit, Valentino, AKQA, Cirque de Soleil, Stanford, and more. 🎙️ In every episode, we solve a real business challenge, offering actionable insights on leadership, people strategy, scaling businesses, mergers & acquisitions, and entrepreneurship. Whether you’re after leadership wisdom or a motivational ...
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In this captivating episode of CPO PLAYBOOK, Felicia Shakiba interviews Niels Juul, the founding member of Von Dutch and CEO of No Fat Ego Productions. Dive into Niels’ extraordinary journey, from his beginnings in Copenhagen's advertising scene to shaping a globally iconic fashion brand. Explore the Von Dutch success story and the pivotal role of …
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In this eye-opening episode, Marie Kare, Head of Creative at Global Business Brand at Reddit, bravely shares her personal journey through perimenopause and the profound impact it has had on her career dynamics. Marie delves into the challenges and changes she faced, offering practical advice on navigating perimenopause and career challenges with re…
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In this eye-opening episode, Marie Kare, Head of Creative at Global Business Brand at Reddit, bravely shares her personal journey through perimenopause and the profound impact it has had on her career dynamics. Marie delves into the challenges and changes she faced, offering practical advice on navigating perimenopause and career challenges with re…
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Even if you don’t recognize Anil Joshi by name, his insights on startup success have undoubtedly shaped how many founders navigate the tumultuous waters of entrepreneurship. As the founder of Unicorn India Ventures, Anil dives deep into the realities of startup life, revealing that only a small percentage of founders actually remain as CEOs through…
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In this CPO PLAYBOOK episode, we sit down with Grant Halloran, CEO of Planful, to explore the vital role of workplace culture in achieving organizational success. Grant passionately discusses how a strong culture, built and sustained with intention, can keep performance high even through tough times. He shares the key actions Planful has taken, suc…
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Today we’re diving into something that might not be discussed as usual—though it’s still a growing concern! We’re talking about teacher turnover in early education, and how it’s bothering preschools and daycares everywhere. In this episode, Jen Shpall, Director of Piper Preschool, explains why turnover rates are so high in early childhood education…
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You’ve heard plenty about mergers and acquisitions, but do you understand the pivotal role of cultural management in driving their success? In this CPO PLAYBOOK episode, we welcome Jochen Werne, CEO of Experian DACH, who shares insights from his experience leading acquisitions during the COVID pandemic. Drawing from a McKinsey article by Ignacio Fa…
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When it comes to navigating the complexities of today’s talent landscape, one pressing question arises: how can companies effectively implement total reward strategies? In this episode of CPO PLAYBOOK, we delve into the intricacies of total reward strategies with John Radford, founder of Radford Surveys. As we explore the challenges of pay equity a…
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When you hear "Chief People Officer," you might not think of the intricate dance of leadership alignment and company growth, but that's exactly the journey Pat Walsh undertook at Potbelly Sandwich Works. In this episode, we welcome Pat, who shares how he helped transform Potbelly's mission, vision, and values to lay a robust foundation for the comp…
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Naveen Kumar didn’t initially set out to lead a global enterprise. He found himself at the helm of Nityo Corporation, navigating the intricacies of global business expansion. In this episode of CPO PLAYBOOK, we dive into the multifaceted challenges of global expansion. Naveen shares his insights on overcoming cultural differences, effective resourc…
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Let's delve into the complex issue of toxic talent in the workplace with Robert Gardner, CEO of Rebalance Earth. Robert sheds light on how highly skilled individuals can undermine team dynamics through negative behaviors, despite their competence. He emphasizes the importance of early recognition and setting clear expectations to combat this challe…
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In this episode of CPO PLAYBOOK, we welcome Bryce Hoover, the former Head of People Analytics at Tesla, to discuss the vital role of people analytics in driving organizational success. Bryce emphasizes the importance of having a clear purpose and well-defined organizational structure within analytics teams, advocating for direct reporting to HR lea…
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www.CPOPLAYBOOK.com Episode Transcript About Efficient succession planning can significantly elevate company valuations and investor returns, potentially increasing them by 20 to 25%, according to the Harvard Business Review. Today, we have the pleasure of hearing from Aleem Dhanji and Michael Rossi, who will share their experiences in navigating s…
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Portillo's Chief People Officer Jill Waite discussed their leadership development initiative, the Ignite program. Designed to address managerial retention and skill gaps, the program focuses on promoting internal talent and instilling leadership skills crucial for maintaining Por…
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www.CPOPLAYBOOK.com Episode Transcript About The podcast emphasizes the vital role of high-performing executive teams in driving organizational success. Felicia Shakiba introduces Duncan O'Rourke, CEO of Accor, who shares insights on crafting effective leadership teams. Duncan highlights the importance of results-focused leadership and values align…
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www.CPOPLAYBOOK.com Episode Transcript About The podcast episode emphasizes the crucial role of Chief People Officers (CPOs) in aligning HR agendas with business strategy. Key points stress the use of data analytics to advocate for business-oriented initiatives and build trust with leaders. Syreeta Brown, Group Chief People Officer at Virgin Money,…
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www.CPOPLAYBOOK.com Episode Transcript About The podcast highlights challenges for women in engineering and offers solutions. Key takeaways include the low retention rate due to hostile environments and biases. Jenny Ibrahim, a Google manager, emphasizes addressing insecurities like impostor syndrome and advocating for team members. She stresses sp…
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www.CPOPLAYBOOK.com Episode Transcript About The podcast underscores the crucial role of Chief Information Security Officers (CISOs) in protecting organizations from cyber threats. Gary Hayslip, a seasoned CISO, emphasizes the evolving nature of the role from technical to strategic leadership. He highlights the importance of integrating CISOs into …
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www.CPOPLAYBOOK.com Episode Transcript About Key takeaways from the podcast episode highlight the evolution of talent search in the era of remote work, expanding access to a global talent pool. James Ayers, the Global Talent Acquisition Leader at Archlynk. James stresses the importance of aligning mindsets within recruitment teams and leadership to…
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www.CPOPLAYBOOK.com Episode Transcript About Kyle Lagunas shed light on the complexities of performance management. By prioritizing data quality, stakeholder alignment, and leveraging AI, organizations can unlock the full potential of their performance management programs. His insights offer a roadmap for HR leaders navigating the ever-evolving lan…
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www.CPOPLAYBOOK.com Episode Transcript About The podcast episode discusses the challenges entrepreneurs face, including high failure rates in the early years. John Wensveen, Chief Innovation Officer at Nova Southeastern University, shares his initiative to support entrepreneurs through a "theme park for entrepreneurs." He emphasizes the importance …
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www.CPOPLAYBOOK.com Episode Transcript About Tim Hughes, a pioneer in social selling, emphasizes the importance of leveraging social media for sales teams. He stresses the need for a buyer-centric approach on platforms like LinkedIn, where engaging content and genuine interactions are key. Hughes advises salespeople to invest time in building their…
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www.CPOPLAYBOOK.com Episode Transcript About In this podcast episode, Felicia Shakiba and Jason Park discuss the importance of cultivating an entrepreneurial mindset within startup teams, drawing from Jason's experiences at Coldcart. They highlight traits like being solutions-oriented, adaptable, and embracing ambiguity as opportunities for innovat…
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www.CPOPLAYBOOK.com Episode Transcript About Reveal the challenges in executive recruitment, particularly at Snap. Research indicates a high failure rate among executives due to pressure for immediate results and misalignment with company culture. Tony Bush stresses the importance of assessing executives for mindset and cultural fit, emphasizing tr…
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www.CPOPLAYBOOK.com Episode Transcript About Key takeaways from this podcast episode include a decline in confidence in traditional higher education due to rising costs and uncertain job prospects. Matt Wilkerson, CEO and Co-founder at Extern introduced externships as a solution, offering students real-world projects remotely and helping companies …
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www.CPOPLAYBOOK.com Episode Transcript About This discussion shares the critical importance of establishing solid data foundations for effective people analytics. Guest speaker, Richard Rosenow VP, People Analytics Strategy at OneModel, emphasizes the need for organizations to prioritize data governance, structure, and quality to unlock valuable in…
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www.CPOPLAYBOOK.com Episode Transcript About Dr. Dieter Veldsman, Chief HR Scientist at the Academy to Innovate HR, sheds light into the impact of ChatGPT, sustainability, and macroeconomic factors on the evolution of leadership in the modern era. Dr. Veldsman discusses the necessity for intentional skill development among leaders to meet evolving …
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www.CPOPLAYBOOK.com Episode Transcript About Host Felicia Shakiba collaborates with Enrique Rubio, founder of Hacking HR, to demonstrate the power of ChatGPT in designing Objectives and Key Results (OKRs). Throughout the episode, the collaborative partnership between ChatGPT and human expertise is emphasized as crucial for refining AI-generated ins…
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www.CPOPLAYBOOK.com Episode Transcript About Alessandro Patruno, Head of Business Intelligence and Planning Transformation at global luxury brand Valentino, discusses his journey from individual contributor to manager. He shares insights on overcoming challenges such as managing diverse teams and building trust, emphasizing the importance of soft s…
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, Angela Cheng-Cimini, SVP of Talent & CHRO at Harvard Business Publishing, reveals the organization's career path design journey. From leveraging data insights to fostering collaboration, Angela shares key strategies behind implementing an impactful career framework. Learn how this initia…
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www.CPOPLAYBOOK.com Episode Transcript About Top US career advisor, Laurie Ruettimann, shares her inspiring journey from burnout to success, urging listeners to prioritize well-being and embrace self-leadership for professional excellence. We discuss her insights on challenging traditional corporate practices, redefining work-life balance, and the …
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www.CPOPLAYBOOK.com Episode Transcript About Explore the challenges and opportunities of AI adoption in organizations, highlighting the evolving role of Chief AI Officers. Matt Lewis, Global Chief Artificial and Augmented Intelligence Officer at Inizio Medical, shares insights into his role, emphasizing AI's role in enhancing human decision-making …
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www.CPOPLAYBOOK.com Episode Transcript About Alex Seiler, Former Chief People Officer, shares crucial insights on how CEOs and CPOs can collaborate successfully. He highlights the significance of understanding each other's working styles and building trust for a productive leadership dynamic. The discussion extends to compensation challenges for Ch…
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www.CPOPLAYBOOK.com Episode Transcript About Daniel Lamarre, the Executive Vice-Chairman of the Board at Cirque du Soleil, and host Felicia Shakiba, explore the pivotal role of creativity within organizations, discussing the delicate balance between creativity and commercial success, and the imperative nature of embracing risk and learning from fai…
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www.CPOPLAYBOOK.com Episode Transcript About In this unique episode, Felicia Shakiba, your host, shares an inspiring journey. Discover how she pioneered the Four Pillars of Performance Management, revealing insights into her innovative approach. She unfolds the story behind these transformative pillars, providing a unique perspective on their abili…
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www.CPOPLAYBOOK.com Episode Transcript About Welcome to the sequel of the CPO PLAYBOOK Holiday Special. Here, we're joined by an exceptional lineup of leaders and experts shaping the future of HR and leadership. Dr. Daisy Grewal, Senior Manager at Intuit, digs into cutting-edge people analytics; Jon Stross, co-founder of Greenhouse, shares insights…
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www.CPOPLAYBOOK.com Episode Transcript About Join us for leadership and thought-provoking insights' on the CPO PLAYBOOK podcast. In this episode, we reflect on the most impactful moments from engaging conversations with top HR leaders, influential thinkers, and accomplished executives. From exploring the dynamic role of Chief People Officers to adv…
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www.CPOPLAYBOOK.com Episode Transcript About Julie Turney, Founder & CEO of HR at Heart Consulting, sheds light on the critical aspects of HR burnout, legal risks, and ethical frameworks within organizational settings. We discuss the crucial realm of HR burnout, legal risks, and ethical frameworks within organizations. Discover how neglecting dedic…
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www.CPOPLAYBOOK.com Episode Transcript About A Watson Wyatt study highlighted by Forbes, reveals that high-trust enterprises outperform their low-trust counterparts by an astonishing 286% in total return to shareholders. Building trust within your organization is no easy feat, and we delve into the challenges leaders and executives face in navigati…
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www.CPOPLAYBOOK.com Episode Transcript About Liu Liu, Strategic Leader for Environmental and Economic Sustainability at Tearfund, engages in a conversation around the complexities of international downsizing, examining the unique challenges and dynamics that emerge when implementing changes across diverse cultures and countries. From managing varyi…
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, Felicia Shakiba engages in a riveting conversation with Matteo Turi, Chairman and Founder of Letoon Holdings. Together, they unveil the blueprint of a high-performing executive leadership team within the realm of mergers and acquisitions. The episode highlights the critical role of diver…
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www.CPOPLAYBOOK.com Episode Transcript About Join host Felicia Shakiba in a compelling conversation with Q Hamirani, Chief People and Communications Officer at Paper and Former Global Head of People Operations at Airbnb. The episode unfolds the challenges and strategic approaches employed by Airbnb during its rapid expansion, leading up to a succes…
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www.CPOPLAYBOOK.com Episode Transcript About Marc Effron discusses the heavy lift of succession planning, the process of being promoted, and talent development with a special focus on the innovative approach known as the "Talent Production Line." Join us as we unravel the secrets behind successful leadership pipeline creation, explore the challenge…
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www.CPOPLAYBOOK.com Episode Transcript About Stanford Lecturer and Podcast Host of "Think Fast, Talk Smart," Matt Abrahams, shares invaluable insights on enhancing communication skills, navigating cross-cultural communication, optimizing meetings, and using anchor stories that leaders can leverage to engage their workforce. From clearing organizati…
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www.CPOPLAYBOOK.com Episode Transcript About In Part 2 of our episode series, we take a closer look at fairness, benefits, and HRIS systems, with a focus on both established giants like IBM and Workday, as well as emerging players looking to make their mark. We also explore companies that are expanding their product offerings to meet the changing d…
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www.CPOPLAYBOOK.com Episode Transcript About We’re bringing you the highlights from the HR Technology Conference straight from the Las Vegas floor. Join us for the latest innovations, trends, and insights that are shaping the HR landscape. From cutting-edge AI solutions to a myriad of transformative technologies, we explore how these advancements a…
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www.CPOPLAYBOOK.com Episode Transcript About Brad Williams, Head of HR Technology and People Analytics at Northwestern Mutual, a Fortune 100 company with nearly 9,000 employees, gives examples on strategies that work. Brad shares his experiences for gaining leadership buy-in for data-driven HR initiatives and transitioning to a skills-based talent …
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www.CPOPLAYBOOK.com Episode Transcript About Chandler Bondan, the Chief People Officer at BuzzFeed, shares valuable insights into the art of crafting exceptional employee engagement strategies. Join us as Chandler discusses the strategic use of Learning and Development (L&D) strategies, the power of engagement surveys, the significance of effective…
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www.CPOPLAYBOOK.com Episode Transcript About In this episode, you'll dive into the critical challenges facing first-time managers, as Eric Girard sheds light on the pressing issues of leadership. He explores the significance of training and readiness for new managers, touching on key statistics and essential strategies. Discover how emotional intel…
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www.CPOPLAYBOOK.com Episode Transcript About Discover how organizations facing the challenges of tackling the design and development of a comprehensive skills taxonomy. Our guest, Brian Ray, a seasoned expert, shares invaluable insights on where to begin when constructing an AI-powered job skills inventory within an organization. We explore the sig…
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