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Management Development Unlocked is a global top 5% podcast for new managers and leaders who want to transform from high-performing individual contributors to great people managers. As the saying goes, “What got you here won’t get you there.” The skills that made you a great employee are almost completely opposite from the skills that will make you a great manager and leader. Eric Girard is your guide during this key transition. Experienced managers and leaders will also benefit from the tips ...
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Welcome to the Ownership At Work Podcast, proven strategies you can use to improve your performance and those you lead. And if you are looking to create a culture of ownership where you work, download my free e-book, And you’ll discover the 3 Values of Being An Effective Person plus questions you can use with your team to increase personal responsibility. Visit EricPapp.com for your free Ebook.
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THE Leadership Japan Series is powered with great content from the accumulated wisdom of 100 plus years of Dale Carnegie Training. The Series is hosted in Tokyo by Dr. Greg Story, President of Dale Carnegie Training Japan and is for those highly motivated students of leadership, who want to the best in their business field.
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Leadership From The Cross is dedicated to ministry training hosted by Pastor Scott Thom of Cross Christian Fellowship in Albuquerque, N.M. We help advance your leadership skills. Topics include Pastoring, Lay Ministry, Church Management, Vision Casting, Character, Team Building, Faith, Ministry Planning, Church Planting, and so much more. Pastor Scott also has a ministry training college for pastors and leaders.
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On this episode of Management Development Unlocked, Eric welcomes Jen Recla to the show. Jen works in the coaching and team development space, helping leaders build engaged, collaborative, and resilient teams. She uses coaching, team development work, leading retreats, and leadership workshops. Jen is a believer in the use of fun and levity to impr…
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Teams don’t build themselves. They are delicate, fragile and unstable. They need constant care and attention from the leader. Despite the sexiness, a team of stars is not what we want either. They will always lose to a star team, a united front of uncompromising commitment to each other and to winning. Here are some things to think about when build…
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On today’s Management Development Unlocked, Eric shares his fifth power session from his Lead Like a Pro Course. This episode focuses on the art of delegation. You’ll hear why entrepreneurs have to learn how to delegate, questions to ask yourself as you delegate to your team, and your five responsibilities when you delegate. In this episode, you’ll…
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When I first got to Tokyo in 1979, there was a very well established corporate educational system in Japan. Unlike Universities in Australia where you studied a subject and expected to work in a closely related field, Japan was concentrating on producing generalists. It didn’t matter what you had studied at University, because the company would edu…
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Today’s Management Development Unlocked is the fourth installment of Eric’s power sessions series from his Lead Like a Pro course. This episode focuses on goal-setting. You’ll hear the objectives and agenda behind a goal-setting session, some common flaws, and how to set quantitative and qualitative goals. Finally, you’ll hear the four things you s…
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The blow torch has never been applied more ferociously to how leaders lead than what we see today. Once upon a time, there were resumes pilling up to consider who we would hire. We had the whip hand, and the applicants felt the lash. Now the roles have been reversed and the applicants are interviewing us, rather than the other way around. I have do…
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Popular guest Al Dea returns to the show on this 100th episode of Management Development Unlocked. Al is the founder of The Edge of Work, a leadership development firm helping organizations develop the next generation of leaders inside their organizations while building high-performing and highly engaged cultures. Like Eric, Al has a passion for de…
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We recently completed an in-house Leadership Training for Managers programme for a local Japanese firm. The President founded the firm as a spin-out from a well-established international accounting company many years ago and has successfully grown the organisation. He is now considering succession planning and aims to develop his senior leadership …
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On today’s Management Development Unlocked, Eric shares his third power session of the Lead Like a Pro Course. This session focuses on the transition into management and what differentiates managers from leaders. You’ll hear the objectives of this session, the three groups of people whose expectations matter, and how your time distribution in a man…
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Are you sitting too much and for too long at your desk every day? Are you eating too much every meal because your mother told you when you were a kid to finish everything on your plate. Are you hitting the booze after work with your mates or at home to rid yourself of your stress? Are your kidneys and liver in good shape? Are you carrying around to…
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Today’s episode of Management Development Unlocked is part two of the Lead Like a Pro power sessions. Eric outlines why empathy is imperative at work, four things empathy improves, and its three components. He shares three action items to increase your empathy, improve your listening skills, and the two questions you can ask someone at work to chan…
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We know that AI has gone from the domain of geeky people in white lab coats to the mainstream of business in a nanosecond. Such speed is difficult to keep up with and the roll out of new options continues unabated. As the leader how do we surf this tech wave and prepare our people for this AI enabled future/ Making data backed decisions is always p…
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In the first of five Power Sessions, Eric outlines his Lead Like a Pro course and what each session offers. Eric offers these sessions to clients for free and wants to offer them to podcast listeners as well. You’ll hear an outline of the Lead Like a Pro course, why empathy is invaluable in management, and the differing expectations employees, mana…
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Recently, I was teaching a class of APAC executives on how to handle pushback to their ideas. Some participants were senior legal counsels, who frequently had to say "no" to their salespeople. As a salesperson myself, being told "no" is something that comes with the territory and is not intimidating at all. In fact, we often hear "no" most of the t…
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In this episode we talk about coaching and the impact it can have on your career and workplace. Today's esteemed panel is; Rebecca Clinton Leadership Management and Coaching Manager Anna Cygan Practice Development Education Facilitator Stephen Brown Senior Patient First Improvement Practitioner If you have ant questions about today's podcast or coa…
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On today’s episode of Management Development Unlocked, Eric sits down with Brian Walch, owner of Shiftfocus Coaching and Consulting. Brian is based in Anchorage, Alaska, and he helps organizations develop their managers. Brian also assists organizations in building best-in-class management cultures. He has a 25-year career in IT consulting and deci…
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Pulling rank on people is clearly the fastest and easiest way to get people to fly straight and do what we want. It is also a very dangerous choice in Japan in an era when the demand for people is so strong and the supply so limited. Mobility today means people have choices. If you are not interested in what they have to say or their ideas, they wi…
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On today’s Management Development Unlocked, you’ll hear part five of Eric’s six-episode series of his audiobook, Lead Like a Pro: The Essential Guide for New Managers. Building a healthy coaching habit can help break three vicious cycles at work, and Eric shares some tips for becoming a great coach for your team. You’ll learn about the GROW model, …
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Have you ever had the experience of leaving a job and seeing your successor screw it up? We spend so many hours at work and we are trying hard to lift the bar through our leadership. However, if we do well, we get promoted or we join another company seeking a bigger job. It is very disheartening to leave and see the place go backwards under your re…
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On today’s episode of Management Development Unlocked, Eric welcomes Roberta Ndlela to the show. Roberta is a member of the Zulu tribe in South Africa and grew up under the apartheid system. Apartheid ended when she was 18, and at 19, she began her corporate career in the transportation industry, where she honed her communication skills. Later, as …
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You really appreciate the importance of brand, when you see it being trashed. Companies spend millions over decades constructing the right brand image with clients. Brands are there to decrease the buyer’s sense of risk. A brand carries a promise of consistent service at a certain level. Now that level can be set very low, like some low cost airlin…
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Is change good or bad? When I was promoted or received a big bonus, I liked the change from my previous situation. When the big boss changed at the very top, the person who hired me got fired the negative ramifications ultimately cascaded down the line. Eventually I had to look for another job and I didn’t like that change much. Often organisations…
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On this Management Development Unlocked replay, Eric interviews Roger Martin, co-founder and CEO of ThriveMore Brands. ThriveMore is a platform company with franchise brands under its umbrella, including RockBox Fitness and beem® Light Sauna. They also have a nutrition company and are discussing bringing an overseas franchise concept to America. Th…
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This Japanese expression “Ichi-Go, Ichi-E” (一期一会), linked to Zen, focuses on transience and can be translated as “one time, one meeting” or “treasure an unrepeatable moment”. It is often closely associated with the Japanese tea ceremony, which is certainly never a hurried affair and the devil is definitely in the details of how the ceremony is cond…
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On this episode of Management Development Unocked, Eric welcomes Brian Nelson-Palmer back to the show for a friendly debate. Brian is the founder of Productivity Gladiator and teaches personal, practical productivity skills. Brian’s target audience is recently promoted office people managers. Brian and Eric have different productivity styles, and t…
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Recently, my social media has been full of short videos of various politicians and supporters giving talks at the Democratic National Convention. It always begs the question for me about what are we doing as leaders in business? We have the same goals. We want our message to be heard and to be convincing. The difference is, I am sure, all of these …
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Today’s episode of Management Development Unlocked comes from chapters five and six of Eric’s bestselling book, Lead Like a Pro: The Essential Guide for New Managers. These chapters outline how to perform a SWOT analysis of your team and the importance of building trust with your team members. Eric shares how to implement the Tuckman model of team …
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Twelve Steps To A Win-Win Conflict Resolution Part Two We have looked at some of the steps in Part One, so let’s continue with the last six elements. 7. Deal with facts, not emotions In sports, as I have noted earlier, we say “play the ball, not the man” and in business we need to look at problems, not personalities. This sounds fair enough, but it…
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This episode of Management Development Unlocked features Brandon Birkmeyer. Brandon is a former Madison Avenue agency executive who worked on accounts like Coca-Cola and Apple. He left the corporate world six years ago and now does corporate training and speaking. Brandon is the author of the book, “Front & Center Leadership: How Leaders Can Use Pe…
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“Remember that other people may be totally wrong, but they don’t think so”. This quote from Dale Carnegie sums up the problem. All those other people we have trouble with had better fly straight. All they need is a better understanding of why they are wrong and we are right. By force of will, strenuous, sustained argument and politicking, we will w…
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Today’s episode of Management Development Unlocked features Dr. Phyllis Quinlan, president and CEO of MFW Consultants. Phyllis has 40+ years of experience in the nursing field and is a certified professional coach, which she weaves into her consulting firm. She specializes in helping leaders create healthy work environments, building a sense of res…
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Business is more fast-paced that ever before in human history. Technology boasting massive computing and communication power is held in our palm. It accompanies us on life’s journey, 24 hours a day, seven days a week, everywhere we go. We are working in the flattest organisations ever designed, often in noisy, distracting open plan environments. We…
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On this episode of Management Development Unlocked, Eric welcomes Anca Enache, founder of 3P Impact Consulting. Anca helps purpose-driven small- and medium-sized companies create a competitive advantage by revealing the environmental, social, and governance risks and opportunities that may impact their business. In this episode, you’ll hear: Anca E…
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I saw a video recently from Rampley and Co in the UK featuring Caryn Franklin, a Fashion and Identity Commentator, talking about something called “enclothed cognition”. When I saw her work title - Fashion and Identity Commentator - and the reference to psychology, I was dubious. I was thinking, “here we go, more psychobabble”. She referenced a psyc…
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On today’s episode of Management Development Unlocked, Eric shares part three of this six-part series from his book, Lead Like a Pro: The Essential Guide for New Managers. Featuring chapters three and four, you’ll hear why it’s important to set SMART goals for your team, Eric’s brainstorming guidelines for setting team goals, and why you should be …
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I meet a lot of CEOs in Japan. I am always out there networking and looking for clients. If they cannot become a client, then I try to encourage them to be a guest on my podcast Japan’s Top Business Interviews. I get two groups in particular who will refuse the offer – women and Scandinavians. They say that women are more reticent about putting the…
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Today’s episode of Management Development Unlocked features Stacey Caster, co-founder and CEO of North Executive Advisors. Stacey specializes in leadership development and executive coaching. She is also a speaker, podcast host, and author. In this episode, you’ll hear: Stacey Caster’s background in senior leadership and her role today as the CEO a…
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Being an Aussie I don’t have the right to select the next US President or get involved in American politics. I will steer clear of this minefield and concentrate on what we can all learn from the Biden train wreck. One moment he is a contender and in an instant he is struggling to hold on to power. Why? Because he gave a rambling speech in his deba…
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On today’s Management Development Unlocked, Eric interviews Eloisa Marquez-Gonzalez, an operation strategist and advisor to green tech organizations. Eloisa helps them design their operations, and once they’ve grown, she helps those companies streamline to ensure their impact is growing along with their company. Another fun fact about Eloisa is tha…
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I am a maniac. A less charged descriptor might be an “enthusiast”. Now Japan is a country chock full of enthusiasts. They win best pizza maker, best sommelier, best hula dancer, best shoe maker awards, etc., out gunning the Westerners who supposedly should be winning these home town advantage awards. This is a country where work is taken very serio…
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Today’s episode of Management Development Unlocked features Kerri Burchill, author of “Leading Out of the ASKhole™ Trap.” Kerri is a leadership consultant who started her career in education. She specializes in helping leaders and teams in messy, dynamic situations. In this episode, you’ll hear: Kerri Burchill’s role as a leadership consultant and …
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They are not making as many Japanese as they used to. Every year we get these headlines about the new lows in numbers of births in Japan. The demographic trend is obvious to everyone. What is not obvious is how this is going to force a change in the way we lead. Until now, we have all applied the like it or lump philosophy to staff working for us. …
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Exciting Update - New Podcast Pastor Scott has a new powerful discipleship podcast called Navigating Life From The Cross. Listen to this podcast to discover the true power of discipleship and how it can transform your life. YouTube link: https://www.youtube.com/channel/UChBtjjHqzN4TeMgFKyCBk_A/videos Blog Posts: NavigatingLifeFromTheCross.com Faceb…
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On today’s episode of Management Development Unlocked, Eric shares part two of his book, Lead Like a Pro. This section focuses on what it takes to successfully transition into management from a role as a contributing team member. You’ll hear the benefits you can reap by preparing for this transition, the five common misconceptions about people who …
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On today’s episode of Management Development Unlocked, Eric sits down with Dr. Rosina Racioppi, President and CEO of WOMEN Unlimited, Inc. WOMEN Unlimited helps Fortune 1000 companies cultivate the talent they need for ongoing growth and profitability. Dr. Racioppi previously held executive management positions in human resources and has over 25 ye…
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Tough Love Or Fake Praise To Motivate Staff In Japan This tough love or fake praise alternative is a dubious construct. Are these two alternatives really the only options? For some leaders they may feel that the staff are getting paid to do a professional job and their corresponding need is to get on with it. The boss doesn’t need to be pandering t…
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On today’s episode of Management Development Unlocked, Eric sits down with Josh Irmler, an AI expert who’s creating new tools and teaching others to embrace the positive changes AI can bring to the workforce. Josh’s company, Landdai, offers customized GPT tools for the talent development space. Eric and Josh cover why Josh doesn’t believe AI is goi…
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APAC always ranks low in global engagement surveys. At the very bottom of the APAC calculation sits Japan. Part of the reasons are language and cultural. The translations from English can sometimes be off the mark and lead the Japanese to score lower. I always recommend carefully checking the translations to try to tighten them up and make the mean…
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Today’s episode of Management Development Unlocked features Hazel Quiatchon, a leadership development practitioner and executive coach with 20 years of experience. She is the senior director and head of leadership development at a San Francisco Bay Area tech company. Hazel has trained hundreds of leaders to be the best coaches for their teams and s…
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