How does the tone from the top influence fraud investigations, organizational culture, security training, and technology upgrades? Scot Walker, PCI, Manish Mehta, and John Rodriguez join this episode of the SM Highlights podcast to talk through how proactive relationship-building and partnerships can drive tactical and strategic success. Additional…

Are you basing your emergency preparedness plans on outdated data and models? As the pace of natural disasters and critical events speeds up, security managers will need to readjust their procedures and succession plans to succeed, says Thomas Henkey, CEM. Also in this month’s episode, sponsored by Dataminr, Paul Maguire discusses how the volume of…

Where do climate and security intersect today? Amanda McCarty, director of the Climate Ready Nation initiative at the U.S. National Oceanic and Atmospheric Administration (NOAA), joins the SM Highlights podcast to talk about how climate change is a “destabilizer” for organizations and individuals worldwide and how scientists are reevaluating what t…

Carlos Francisco, CPP, spent more than two decades climbing the ranks in security at Walt Disney World Resorts, learning how to balance situational awareness, de-escalation, and customer service. Now, he joins the GSX Daily edition of SM Highlights to discuss the human-centric security culture that led the world-class environment for guests at the …

In this special GSX 2024 edition of the SM Highlights podcast, sponsored by Sign In Solutions, Orange County Convention Center security administrator Earl Biggett, Jr., CPP, shares some career advice—especially for people changing from the public to the private sector—and how working in concierge security positions changed his approach to his job a…

It’s not quite like the movies—bank robberies are still a regular challenge for security professionals, but theft trends continue to change as robbers seek faster, more convenient ways to get cash, says Robert Ross, VP of security and office services at Gate City Bank. Also in this episode of SM Highlights, learn how to improve your transition from…

From robots to drones to autonomous cars, AVs present threats, challenges, and opportunities for security professionals worldwide. In this special bonus podcast, sponsored by the ASIS Foundation, a trio of researchers shares their perspectives and findings after conducting a meticulous study into current and potential use cases for autonomous vehic…

If your organization keeps getting blindsided with crises, it’s time to revise your crisis management program to get out in front of problems faster, improve your communication, and leverage more strategic viewpoints, says Erik Antons, CPP, PSP. Also in this episode of SM Highlights, dig into performing supply chain due diligence and setting standa…

If you were publicly depicted in a compromising position—even if the depiction is fake—it can result in emotional trauma. Bruce Blythe from R3 Continuum explains how to prepare to support victims of deepfakes. Glenn Schoen from Boardroom@Crisis shares how counterfeiting and fraud affect food and beverage companies worldwide. Security can help prote…

What opportunities and risks does artificial intelligence (AI) present to the security profession? In this special episode of SM Highlights, Brendan Howard speaks with two researchers behind Artificial Intelligence and Security: Opportunities and Implications, a report published in 2021 by the ASIS Foundation. Join us to break down the differences …

Summer 2024 is a busy one for security professionals in Europe, with the Olympics kicking off next month in France. Harry Arruda joins this SM Highlights episode to explain how traditional concentric circles of protection around event venues become extra complicated when set in the midst of residences, businesses, and pedestrian zones in Paris. The…

What if museum security personnel were also approachable, friendly, and able to answer questions about the art? Doug Beaver, CPP, from the National Museum of Women in the Arts in Washington, D.C., walks SM Highlights host Brendan Howard through his concierge security program. But what if your workplace is anything but friendly and approachable? Sar…

With brand new legislation out of the European Union shaking up artificial intelligence (AI) applications, what does this mean for security practitioners and companies? Mark Mullison, chief technology officer at Allied Universal, helps podcast host Brendan Howard wade through the new territory. Also in this episode, sponsored by BeamUP, David Harri…

Wondering where to start with cybersecurity management? For the past 10 years, the NIST Cybersecurity Framework has been an essential guiding document. Now, NIST released a revamped version of the CSF. Security Management Senior Editor Megan Gates explains what changes this new edition of the gold standard for cybersecurity best practices brings fo…

The United States has been affected by hundreds of thousands of opioid-related overdose deaths in recent decades, with profound effects on communities. Now, first responders and civilians have access to a simple medication that can help rescue people experiencing an opioid overdose; security professionals need to be prepared to use it, says David V…

As the New Year kicks off, the volume and complexity of global threats and geopolitics can feel daunting. RC Miles, CPP, offers some guidance on how to gather more actionable, efficient, and ethical intelligence. Victoria Ogbuehi, CPP, PCI, summarizes some of the leading terrorism and extremism groups worldwide right now and what threats they pose …

National security policy researcher Peter Raymond shares how China’s global technology influence—especially on social media—is changing risk equations for private organizations and governments worldwide. Also in this month’s SM Highlights podcast, Bud Miller, CPP, explains how coupon fraud has gotten more sophisticated and what that means for retai…

Is the balance between soft skills and technical skills right in security? Kevin Jones, CPP, shares his perspective about how practicing soft skills like effective communication can reap rewards for security managers and early career professionals. Anders Noyes, CPP, shares how curiosity and soft skills can drive your career growth long-term. And B…

Have you ever gotten that 11th hour phone call, where security is brought into a challenging firing at the last second? Melissa Muir would like to change that, both by improving relationships between HR and security and by boosting the dignity dynamic of involuntary separations. Then, Rex Lam, CPP, PSP, joins the SM Highlights podcast to discuss se…

Security and guest services teams might have different priorities in major events and tradeshows, but it’s invaluable to train each group in the other’s competencies to leverage the best of both worlds. In this special GSX Daily episode of the SM Highlights podcast, sponsored by Securitas, Mark Herrera, director of safety and security for the Inter…

From hand signals and index cards to earpieces and threat databases, the world of close protection has changed dramatically since the assassination of U.S. President John F. Kennedy on 22 November 1963. In this special bonus episode of the SM Highlights podcast, sponsored by FiscalNote, hear from Stephen Fagin, curator at the Sixth Floor Museum at …

Is it time to listen to respond or listen to learn? It depends on the situation, says Sylvia Long-Tolbert, PhD, founder of Know More Marketing and a speaker at the GSX Game Changer panel on navigating global mistrust. In this bonus GSX Daily episode of the SM Highlights podcast, sponsored by South Dakota, learn how to practice and leverage soft ski…

Alan Greggo, CPP, explains how situational leadership principles can help shape your workforce development and mentoring approach for each individual in your organization. Also in this episode of SM Highlights, learn about how to establish a clearer, more effective project management process for security system design with Mohammed Shehzad and John…

What is the difference between an arrest, a kidnapping, and a wrongful detention, and what does this mean for security professionals working with business travelers? Dave Benson from the Center for Personal Protection and Safety breaks it down in the latest episode of SM Highlights, sponsored by Amarok (https://amarok.com/). Tom Stutler, CPP, discu…

Do you often feel like you’re fighting an uphill battle alone at work? You might need to reconnect with the people around you to find allies, new strategies, and reinvigorated purpose. In this episode of the SM Highlights podcast, we talk with Brittany Galli, chair of the ASIS Women in Security Community, about the shared experiences, paths forward…

What barriers do security professionals meet in their organizations, and how can they overcome those roadblocks? Two of the researchers behind a new ASIS Foundation report, The Influence of Security Risk Management, join this bonus episode of SM Highlights to explain the genesis of this research project and some of their top-level findings—includin…

Watch out for thermal runaways! Lithium-ion batteries present a revolution in rechargeable energy, but they can overheat—and possibly combust—when they overcharge or short out. In this episode of SM Highlights, Adam Barowy from the Fire Safety Research Institute at Underwriters Laboratories discusses this risk and how to modify fire response protoc…

Ramifications from climate change are already affecting extremism risks and physical security worldwide, in addition to behavioral changes, says Steven Crimando. Rising heat, for example, can diminish a person’s ability to regulate their emotions and respond calmly to stressful situations. So, what can security professionals do to prepare? Also in …

In this month’s episode of Security Management Highlights, Fred Burton pulls back the curtain on how close protection teams secure executives’ private family offices. Alejandro Liberman, CPP, shares guidance about how Argentina’s Jewish community developed security practices and protocols in response to a tragic attack. Also in this podcast, Scot W…

Do you have the infrastructure, programs, and soft skills in place to adapt to any situation? In this episode of Security Management Highlights, host Brendan Howard speaks with Dale Buckner about mass evacuations and duty of care; ASIS Europe co-chairs Inge Huijbrechts and Gavin Henderson discuss the business case for sustainability and resilience;…

How can security teams help support employees’ mental health and resilience following a major incident, such as a bank robbery? Brian Ishikawa, CPP, from the Bank of Hawaii, walks us through how training, documents, and procedures clear the way for recovery. Michael Gips, CPP, joins the SM Highlights podcast to discuss how reputational issues cross…

Diversity, equity, and inclusion isn’t just the right thing to do, it’s the smart thing to do, says Rachel Briggs, OBE, one of the researchers behind a new report from the ASIS Foundation. And she’s not the only one saying it—scientific research has backed this view for years, especially for private organizations and enterprises. But what is the be…

Think you’ve planned ahead enough for potential crises and disasters? Think again—emergencies frequently throw curveballs at organizations, so your crisis communication plan needs to be ready to pivot, says Mike Bailey in this episode of the SM Highlights podcast with host Brendan Howard. Then, once you’ve planned, it’s time to test. The ASIS Crisi…

Samuel Redman studies where crises and museums intersect, and he found that crisis moments rarely occurred in isolation, building into complex scenarios that museum security professionals need to help manage to keep the institution resilient and safe. In this episode of SM Highlights, learn how creative thinking and a broad perspective help museums…

How can you earn buy-in from reluctant or uninformed stakeholders about threat assessment programs, workplace violence, travel security, and more? In this episode of SM Highlights, hosted by Chuck Harold, Cornelis van Putten explains how changing terminology can change the lens through which non-security personnel can view and participate in threat…

Security and environmental, social, and governance (ESG) priorities may seem like strange bedfellows, says Lindsay Whyte, but where boardrooms are concerned, security can enable advancement in ESG efforts and ESG can be a matter of life and death—especially in isolated locations with high-value resources. In this episode of SM Highlights, hosted by…

What role do empathy and “service from the heart” play in effective security missions? These approaches enable Alex Jadrich, manager of public safety, security, and emergency management at the Denver Zoo, to connect more successfully with his team, his customers, and his guests and drive a more positive interaction with the organization. In this ep…

Threats in the virtual world often effect threats in the real world—and vice versa, especially as more assets exist solely in the metaverse. GSX 2022 speakers Amanda Lewis and Scot Walker, PCI, join GSX Daily podcast host Chuck Harold to discuss how technology, artificial intelligence, and science fiction can create challenges and opportunities for…

Hospitals are often a “cesspool of stress,” says Marilyn Hollier, CPP, but that doesn’t mean security professionals can’t help relieve some pressure and improve outcomes for patients and staff. Here, Hollier joins the GSX Daily podcast—sponsored by Dataminr (https://www.dataminr.com/ )—to discuss her upcoming GSX 2022 session on healthcare security…

Bill Alford got tired over the years of people saying that security is a profit taker—it’s always stopping retailers from selling more. So, he started considering how to reclaim a sense of value for retail security and loss prevention by making it a team effort. Also in this episode of SM Highlights, sponsored by Salient Systems, host Chuck Harold …

The use of technology on college campuses is expanding faster ever before, but that doesn’t mean that stakeholders’ expectations of privacy have shrunk. Michael Sink joins SM Highlights host Chuck Harold to talk campus security and privacy. Also in this episode, sponsored by RaySecur (https://raysecur.com/), Will Plummer discusses mailroom security…

How can a global enterprise build security and business continuity capacity in their local branches? Develop credibility through listening and patience, says RC Miles with the AIDS Healthcare Foundation. That capacity paid off when conflict arose, he tells SM Highlights host Chuck Harold in this episode, sponsored by RaySecur (https://raysecur.com/…

Bill Edwards, CPP, PCI, PSP, joins SM Highlights host Chuck Harold to discuss the synergy of military and commercial unmanned aerial systems (UAS) in combat in Ukraine and what it means for private security professionals, in terms of intrusions, cyberattacks, and more. Also in this episode, sponsored by NGS Films and Graphics, learn about the key f…

In this episode of Security Management Highlights, sponsored by Dataminr, Johan de Wit discusses cognitive biases in security decisions and some of the pitfalls that decision makers can face. Also, Robert Baggett, CPP, PCI, PSP, joins the podcast to explore how diversity, equity, and inclusion principles can lend organizations a competitive advanta…

What can casinos, resorts, and hotels do to detect and respond to sex trafficking on their premises? David Vialpando, CPP, explains how security, housekeeping, operations personnel, and law enforcement can adopt a holistic approach to addressing this crime. Also in this episode, Brandon Smith, director of security technology for multinational canna…

How are package thieves targeting the last foot of retailers’ supply chains? Ben Stickle joins SM Highlights host Chuck Harold to discuss recent incidents and what they mean for retailers and delivery companies. ASIS Young Professional Community Vice-Chair Erwin Van de Weerd, APP, explains the value he finds in ASIS membership. Jody Reid shares his…

John Philippi, CPP, PSP, joins SM Highlights podcast host Chuck Harold to discuss the growing phenomenon of flash robbery in retail stores and how it connects to organized retail crime. Also in this episode, sponsored by HID Global, learn how Michael Gips, CPP, and his synagogue security committee adjusted security training following a hostage inci…

Is Texas ready for another massive winter storm? Beth Garza joins SM Highlights host Chuck Harold to explain what happened to cause the February 2021 blackouts and power shortages and what the state has done to prepare for 2022. Also in this episode, learn about crisis intervention methods and programs with Dave Weiner and how schools can practice …

“The good old password really has run its course,” says Dave Lewis, Cisco global advisory chief information security officer. So what replaces it? Multifactor authentication with biometrics can raise security levels, and its use is trending up, demonstrating an evolutionary step up in identity and credential management. Also in this month’s podcast…

“A battle not fought is a battle won,” especially when dealing with fans, paparazzi, and other elements of a celebrity’s life, says Jerry Heying, CPP. In this episode of SM Highlights with Chuck Harold, sponsored by Genetec, learn more about managing security for celebrities in an increasingly scrutinized world. Also, Scott Thomas from Genetec outl…