At a conference buzzing with AI demos and futuristic ideas, Steven Karachinsky, CEO of Ziro, brought a much-needed perspective: don’t forget the basics. In our interview at Enterprise Connect, Steven emphasized that while it’s exciting to talk about AI and agentic assistants, many customers are still navigating the day-to-day challenges of migratin…

Enterprise Connect Podcast | Technology Reseller News “It’s time for some disruption in the industry — and I think we are the player for that,” says Bill Hodgson, Fanvil. As Fanvil celebrates over 20 years in business, the company is gaining new momentum with a message of innovation, integration, and affordability for enterprise and service provide…

Enterprise Connect Podcast | Technology Reseller News “We help finance stop wasting money — and help IT teams keep their sanity.” – Alex Duchovny, VP, Intratem At Enterprise Connect 2025, Intratem brought a focused message to IT and finance leaders: technology expense management doesn’t have to be complicated — and the return on investment can be n…

Enterprise Connect Podcast | Technology Reseller News “AI isn’t here to replace humans — it’s here to make customer service smarter, faster, and more efficient.” – Jill Blankenship, CEO, Frontline Group In this special Enterprise Connect 2025 episode, Technology Reseller News publisher Doug Green sat down with Frontline Group CEO Jill Blankenship a…

Rebuilding Trust in Phone Numbers: Phound Business Launches at Channel Partners, a new platform aimed at restoring trust, privacy, and control in the phone system—this time, with enterprise-grade capabilities In a special Technology Reseller News podcast, Dave Erickson, co-founder of Phound and long-time telecom innovator behind CarrierX and Free C…

In a special Technology Reseller News podcast, Clinton Fitch, Director of Strategic Partnership at Ooma, joined Doug Green to discuss the fast-shifting landscape of POTS line replacement—and why now is the time for both enterprises and exchange carriers to act. With over 171 million POTS lines in the U.S. in 2005, that number has plummeted to just …

At Enterprise Connect 2025, John Tucker, VP of Product at Intermedia, shared how the company is strengthening its AI, UCaaS, and CCaaS capabilities while deepening its commitment to partners in the MSP and service provider space. Intermedia recently announced intelligent archiving integration for Microsoft Teams, addressing a key challenge for busi…

At Enterprise Connect 2025, I caught up with Jeffrey Palmer and Rob McDougall of Upstream Works, a company with a 25-year track record of simplifying agent desktops and optimizing the contact center experience. While much of the industry has focused on customer experience, Upstream Works continues to champion the agent experience—eliminating silos …

Don’t miss this podcast, where Ingram Micro’s John Fago explains how the platform company is elevating the power of community by bringing its two Five-Star partner communities—Ingram Micro SMB Alliance and Ingram Micro Trust X Alliance (TXA)—together under the international brand of TXA. He explores how this move is creating a strong, industry-lead…

At Enterprise Connect 2025, Gerry Christensen, founder of Wireless Waypoint, is preparing for an important panel discussion: “Building Trust in Outbound Calling Systems” on Thursday, March 20, at 9 a.m. Restoring Trust in Caller ID Many consumers no longer trust unknown calls, assuming they’re scams. Even essential calls—like fraud alerts from bank…

At Enterprise Connect 2025, technology adoption is a major topic, and 1UC is here to help businesses navigate it smoothly. I caught up with Ash Webster from 1UC, a company that specializes in technology adoption and user training, offering white-labeled services that integrate seamlessly with major software providers like Luware, Microsoft, Cisco, …

At Enterprise Connect 2025, David Sundstrom, Regional Sales Manager at LogiSense, highlighted how usage-based billing is transforming the way companies monetize software, AI, and connectivity services.Moving Beyond Seat-Based PricingTraditionally, software and communications platforms relied on seat-based licensing, where businesses would buy a fix…

At Enterprise Connect 2025, Paul Holden, Vice President of EMEA at CallTower, shared insights on the company’s expansion in Europe, the Middle East, and Africa (EMEA) and highlighted mobility as a key industry trend. Holden reflected on his one-year anniversary with CallTower, having been the first employee in the EMEA region for the 20+ year-old U…

At Enterprise Connect 2025, Michelle Ritz of Jabra joined Doug Green, publisher of Technology Reseller News, to discuss the company’s latest innovations, including the new PanaCast 40 VBS and continuous improvements across Jabra’s product line.Expanding Video Solutions for Small Meeting SpacesFresh off its ISE 2025 debut, Jabra introduced the PanaC…

At Enterprise Connect 2025, John Finch, VP of Product Marketing, Customer Engagement at RingCentral, joined Doug Green, publisher of Technology Reseller News, to discuss RingCentral’s latest AI-driven advancements that are reshaping business communications and customer engagement.Introducing AI Receptionist (AIR): The Future of Call HandlingThe hig…

At Enterprise Connect 2025, Sam Etler of Numeracle joined Doug Green, publisher of Technology Reseller News, to discuss how enterprises can protect their brand identity and restore trust in voice communications through secure branded calling.Solving the Growing Threat of Spoofed CallsBranded calling has become a critical tool for enterprises lookin…

In the latest episode of Technology Reseller News, Doug Green sits down with Jeffrey Fidelman, CEO and founder of Fidelman & Company, to discuss an innovative approach to fundraising—Fundraise-as-a-Service (FaaS).The Evolution of Fidelman & CompanyFounded in 2015, Fidelman & Company initially provided consulting services for early-stage companies, …

At this week's ITA Showcase, I sat down with Blake Lawrence of Windwave Communications to discuss how the company is helping bridge the digital divide in Oregon. Windwave Communications, a fiber optic provider with its own network, has been instrumental in connecting rural and remote areas in Eastern Oregon, providing critical infrastructure for bu…

At the ITA Showcase, I sat down with Josh Loaiza of 3Strands Global Foundation to discuss how telecom professionals can play a critical role in fighting human trafficking. Many may not realize it, but the telecommunications industry has a unique vantage point in identifying and reporting potential trafficking situations—whether working in rural are…

At the ITA Showcase, I sat down with Bob Young of FIFO Networks to discuss an emerging challenge for utilities and telecom carriers: meeting new federal cybersecurity requirements for broadband grants. As a cybersecurity consultant for public utilities, Bob is helping organizations navigate these evolving regulations—ensuring they secure funding wh…

At the ITA Showcase, I sat down with Michael Furtado of Lantronix to discuss the latest innovations in console server technology. Lantronix is advancing remote connectivity solutions that provide IT teams with secure, out-of-band access to critical infrastructure—reducing downtime and eliminating costly truck rolls.The Power of Remote Console Serve…

At this year's ITA Showcase, I had the pleasure of speaking with Vinny Maniola of IP Infusion about how open networking and disaggregation are reshaping the industry. With over 25 years in business, IP Infusion has been at the forefront of network innovation, offering Oknos, an open network operating system (NOS) that provides service providers and…

By Doug Green, Publisher, Technology Reseller NewsPORTLAND, OR — At this year’s ITA Showcase, I sat down with Daniel Holbrook of the Oregon Broadband Office, an organization working to expand high-speed internet access across the state’s diverse geography. With Oregon’s unique mix of dense urban centers, remote rural communities, and challenging te…

At the ITA Showcase, I had the chance to sit down with Sebastian Sassi of Atlantic Vision, who invited me to this important regional event. This gathering brings together regional fiber operators—the people actually building broadband infrastructure in places that need it most. "Broadband connectivity is a democratizing agent," said Sassi. "Access …

The Multi-WAN Mystery: Why It’s the Backbone of POTS Line Replacement, In life-safety scenarios, such as fire alarms, elevator phones, and emergency call systems, network redundancy and reliability are essential"Reliability is the key to compliance—and Multi-WAN is the key to reliability," says Jake Jacoby, TELCLOUD. In this latest episode of POTS …

See Atlantic Vision https://lnkd.in/gZrZ-Jct this week at ITA Showcase https://lnkd.in/gHA32ySg“We didn’t invent fiber connectivity, we just perfected it,” says Sebastian Sassi, Atlantic Vision. In the latest episode of Technology Reseller News, Doug Green sits down with Sebastian Sassi, VP of Sales at Atlantic Vision, to discuss how this 25-year-o…

While the world becomes increasingly digital – with the need for online activity at a premium – more than 42 million Americans still lack access to affordable, reliable and high-performing broadband services. In cities and suburbs, network infrastructure can serve thousands, whereas rural areas only cover a few dozen homes and businesses, pressurin…

"Let AI qualify your leads, but do it in a way that’s compliant, scalable, and legally sound," says Paul Kleen, CEO, Pitchit. At Cloud Connections 2025, Paul Kleen, CEO of Pitchit, will take the stage as a Gold Sponsor and keynote speaker to address one of the most pressing topics in cloud communications: how AI-powered lead qualification intersect…

"AI is real, and it has huge potential for PBX systems." – Christian Stredicke, VodiaMarch 2025 – In the latest episode of Technology Reseller News, Christian Stredicke, CEO of Vodia, joins Doug Green to explore an emerging trend in business communications: the intersection of AI and PBX systems. While AI has revolutionized many areas of enterprise…

"If you don’t invest in training, you’ll pay for it elsewhere—through turnover, lost productivity, or poor customer experiences," says Alecia Geter, Founder & CEO, Gaitway Learning. In this episode of Technology Reseller News, Alecia Geter, founder of Gaitway Learning, joins Doug Green to discuss how effective training and talent development drive …

"It’s not just about sending emails—it’s about nurturing them to land in the right inbox," says Vitek Patil, CEO, The Lead Marke. At ITEXPO 2025, Technology Reseller News publisher Doug Green sat down with Vitek Patil, Founder and CEO of The Lead Market, to discuss the science of effective email marketing. Fresh from co-moderating a session on "Mak…

"VCons are incredible. You can take all your phone calls online, analyze them, and unlock insights like never before." – Claude Hayne, Founder of AdJumps and MindMaking. At ITEXPO 2025, Claude Hayne, founder of AdJumps and MindMaking, joined Technology Reseller News to discuss how VCons (Voice Conversations) and AI are revolutionizing the way busin…

Cloud Connections 2025 Preview: BroadSource’s SecurePII Takes Center StageMarch 2025 – Technology Reseller News – BroadSource has officially launched SecurePII, a cutting-edge real-time redaction platform designed to protect Personally Identifiable Information (PII) in telecommunications networks. In a special Cloud Communications Alliance (CCA) po…

Breaking News: Phound CEO Dave Erickson Unveils Persona Management in Exclusive Podcast Interview, "We all have 'multiple me’s,' but traditional phone services don’t accommodate that reality," Erickson explains. “Phound lets you create distinct personas for work, family, and personal life, seamlessly switching between them while maintaining control…

"No matter where you start your journey with us, we’re here to support you," says Jeanne Duca, Chief Marketing Officer at BCN. In a rapidly evolving telecom landscape, BCN is embracing AI-driven marketing strategies to enhance engagement, streamline content creation, and reinforce its commitment to the channel. In this episode of Technology Reselle…

"Throwing more money at a problem has never solved the problem," says Nick Foy, Founder of Silverdale. "Sometimes, the best thing you can do is stop, take a step back, and reassess."In this episode of Technology Reseller News, Foy discusses the hidden costs of inefficient ERP systems and how companies can reclaim control of their business operation…

"Compliance has a cost. Compliance is difficult. But unfortunately, compliance is not optional," says Chrystel Erotokritou of Access Partnership.As global regulators tighten rules around telecommunications and cloud services, companies must adapt quickly to remain compliant while maintaining efficiency. At Cloud Connections 2025, Erotokritou will l…

"No matter where you start your journey with us, we’re here to support you," says Setareh (Seti) Nezami, Vice President of Product and Marketing at Sangoma. In this episode of Technology Reseller News, Seti joins Doug Green to discuss the company’s latest innovations, including Sangoma Gen AI and its unique approach to business communications acros…

"If you're a business that relies on calls coming in to ring the cash register or serve your community, this is a lifeline," says Ryan Henley, Chief Revenue Officer, NUSO. As Cloud Connections 2025 approaches, NUSO is making headlines with its latest innovation, NUSO Flex, a groundbreaking inbound call redundancy solution designed to enhance busine…

"None of us want to be tax collectors for the state and local governments, but it’s a responsibility we have by law," says Robert Dumas, CEO of TaxConnex. As Cloud Connections 2025 approaches, TaxConnex is making its debut as an exhibitor, offering telecom and cloud providers a way to conquer the chaos of tax compliance. In this edition of Technolo…

"Effective communication is everything—the product is only as good as it is understood." – Erin Raitt, B-Lynk. As Cloud Connections 2025 approaches, the Cloud Communications Alliance is shaking up the traditional panel format with interactive roundtables, designed to encourage real conversations and problem-solving. One of the must-attend sessions …

Amy Bailey on Cloud Connections 2025 & CCA’s Enterprise Connect Presence"We really want people to be more interactive, to have their voice heard, but also hear from other voices," says Amy Bailey, Cloud Communications Alliance. With show season in full swing, Amy joins Technology Reseller News publisher Doug Green to discuss two major upcoming even…

"We always listen. Everybody has a story to tell, and sometimes their story and our story align," says Rick Mancinelli, CEO of C3 Complete. In this episode of Technology Reseller News, Rick joins Doug Green to discuss C3’s expansion into Pittsburgh, the upcoming launch of their Security Operations Center (SOC), and their ongoing M&A strategy.Strate…

Anil Kollipara"You shouldn’t wait around. You should be out there trying to break it, to fix it in advance," says Anil Kollipara, Vice President, Product Management, Spirent.In this edition of Technology Reseller News, publisher Doug Green sits down with Anil Kollipara, Vice President, Product Management at Spirent, to discuss a critical theme in m…

"The internet is changing—it’s no longer just about content. It must evolve into a data exchange fabric," says Khalid Raza, CEO & Founder, Graphiant. In this Technology Reseller News Podcast, Khalid, joins Doug Green to discuss Graphiant’s new Data Assurance Service, the future of telcos, and how AI-driven networking will redefine the internet.Grap…

"We’ve moved from big bundles to à la carte chaos—there’s a middle ground that offers real value and differentiation," says Chad Dunavant, EVP & Chief Strategy and Product Officer at CSG. Subscription-based services have reshaped the way businesses generate revenue and how consumers engage with brands. But has the explosion of subscriptions created…

"Every purchase is emotional—whether it's B2B, B2C, or B2B2B," says Jamie Schwarz, founder of BrandTherapy.coach. In a conversation with Doug Green, publisher of Technology Reseller News, Schwarz explains how brand identity, authenticity, and emotional resonance shape purchasing decisions—even in highly technical industries.What is Brand Therapy?Sc…

Trevor Francis"We're making it easier for carriers and large enterprises to interconnect and manage their networks efficiently," says Trevor Francis, CEO and Founder of 46 Labs. In this Technology Reseller News podcast, Trevor Francis discusses 46 Labs' role as the "carrier's carrier" and how the company is leading the charge in simplifying global …

The second half of the 5G era is here, and the next five years will define its success.“5G has reached the halftime mark—five years since its launch, with another five years until 6G arrives. The second half is all to play for,” says Stephen Douglas, Head of Market Strategy at Spirent. In this episode of Technology Reseller News, host Doug Green si…

Jeff WittichAmpere is making waves in the telecom industry by unveiling its Ampere® Altra family of processors, engineered to deliver high performance while slashing power consumption—a dual imperative for next-generation 5G, edge computing, and AI workloads. In a press release released this morning, the company detailed its ambitious push into the…