הפודקאסטים הטובים ביותר ב-UX Mag (2024)

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S3E15 Hiring Conversational Designers - Aaron Cooper, Banner Health's Sr. Dir. of Digital Experience 57:12

9d ago57:12

57:12

As conversational AI continues to change the nature of UX, we're excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health,…

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S3E14 Lean Knowledge Management with Roger Forsgren, former Chief Knowledge Officer at NASA 55:08

16d ago55:08

55:08

As the former Chief Knowledge Officer at NASA, Roger Forsgren has a unique understanding of maintaining the administration's renowned gold standard of data management in extremely high-pressure environments. Having worked his way up from a mechanical engineering position with the space administration, Roger joins Robb and guest host Mike Lee for a …

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S3E13 Building an Advanced Digital Assistant with Morgan Stanley 1:01:24

23d ago1:01:24

1:01:24

Take a deep dive into the creation of an advanced digital assistant with Jeff McMillan and David Wu of Morgan Stanley. As the Head of AD&I, Morgan Stanley Wealth Management and the Head of Knowledge Management & Generative AI respectively, Jeff and David led the creation of an AI assistant for the global investment firm's advisors. Robb and Josh in…

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S3E12 Innovation Lives in Cities, with Richard Florida, economist, researcher, professor, and author 1:07:14

1M ago1:07:14

1:07:14

Well-known researcher, professor, and author Richard Florida joins Robb and Josh for an expansive conversation about the relationship between cities and innovation. His books include "The Rise of the Creative Class" and "The New Urban Decay," which both explore the multi-layered relationship between people and the cities where creativity becomes in…

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S3E11 Innovation in the Global South with Payal Arora, Author, professor and co-founder of FemLab 1:08:07

1M ago1:08:07

1:08:07

Payal Arora is a Professor of Inclusive AI Cultures at Utrecht University and Co-Founder of FemLab. She's also the author of the award-winning "The Next Billion Users" from Harvard Press, and her new book "From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech" will be released this fall by MIT Press. Payal joins Robb …

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S3E10 The Future of Collaboration is Human with Gary Sorrentino, Global CIO of Zoom 58:06

1M ago58:06

58:06

As the Global CIO of Zoom, Gary Sorrentino spends a lot of time thinking about how technology can amplify human-to-human collaboration. He joins Robb and Josh for a conversation about the challenges of connecting people in hybrid work environments that are always evolving. As Gary points out, humans are in a joint venture with artificial intelligen…

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S3E9 How Can We Iterate Faster? With Greg Nudelman, Author and UX Legend 53:49

2M ago53:49

53:49

Author and UX Legend Greg Nudelman was one of the original guests on In Conversation with UX Magazine over eight years ago. He returns for a rich conversation about the frenzied intersection of UX and AI. Greg has honed his craft as a design lead at GE Digital, Cisco, and eBay and has worked with organizations like IBM, Oracle, Associated Press, an…

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S3E8 LLM? More Like "Limited" Language Model with Emily M. Bender, University of Washington 1:00:03

2M ago1:00:03

1:00:03

As a co-author of the often cited (and debated) Stochastic Parrots paper from 2021, Emily M. Bender is a staunch critic of large language models (LLMs). Having worked in computational linguistics for more than 20 years, Emily's deep understanding of LLM mechanics has her questioning many of the emerging use cases we see in the world. Also, Emily ho…

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S3E7 Questioning Everything with Jaron Lanier, Prime Unifying Scientist at Microsoft 49:23

2M ago49:23

49:23

Co-founder of VR technology as we know it Jaron Lanier is also an accomplished musician and artist. As the Prime Unifying Scientist at Microsoft, Jaron rejects the deceptive nature of terms like "AGI" and "decentralization" in favor of a vision of technology that's all about people collaborating with other people. Join Robb and Josh for an episode …

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S3E6 What Economics Teaches Us About Conversational AI. Daron Acemoglu, Professor of Economics, MIT 1:00:21

2M ago1:00:21

1:00:21

Daron Acemoglu, Institute Professor of Economics at MIT and co-author of Power and Progress joins Robb and Josh for a deep exploration of the intersection of technology and economics. Daron's work has explored our thousand-year struggle with technology and prosperity and this conversation touches on how we might incentivize the changes that will im…

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S3E5 Can Conversational AI Revive Our Attention Spans? With Gloria Mark, Author of Attention Span 1:05:52

3M ago1:05:52

1:05:52

For decades, Gloria Mark, PhD, has been studying technology use in real-world environments that she describes as "living laboratories." Her book "Attention Span" looks for ways that we can live with and use technology while maintaining a healthy psychological balance. She joins Robb and Josh for a fascinating conversation about the ways AI might he…

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S3E4 The Promise and Peril of Boundless Predictive Machines with Lisa Feldman Barrett 54:10

3M ago54:10

54:10

Lisa Feldman Barrett is a psychologist and neuroscientist whose research puts her among the top 0.1% of most cited scientists in the world. She joins Robb and Josh for a conversation about the true nature of our brains, and how aspects of brain development are already being mirrored by AI models. Lisa holds appointments at Harvard Medical School an…

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S3E3 One Messaging Channel to Rule Them All? With RJ Owen, Principal Product Designer, Slack 57:27

3M ago57:27

57:27

As the Principal Product Designer at Slack, RJ Owen has a hand in shaping a communication channel that's come to redefine productivity while setting a trajectory for how team members collaborate in the post-pandemic world. RJ joins Robb and Josh for a deep conversation exploring the many intricacies of decision management and how the future of prod…

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S3E2 With UX and AI, Context is Everything with Sarah Gibbons and Kate Moran of Nielsen Norman Group 1:30:11

3M ago1:30:11

1:30:11

Sarah Gibbons and Kate Moran of Nielsen Norman Group join Robb and Josh for a deep dive at the intersection of UX and AI. As the Vice President of NN/g, Sarah shares insights from a recent exploration of anthropomorphism and generative AI. Kate Moran is VP of Research and Content and has done extensive research into interaction design and digital c…

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S3E1 The Staggering Depth of Thin UI Layers with Paul English, Co-founder of Kayak and GetHuman 58:57

4M ago58:57

58:57

As the co-founder of Kayak and GetHuman, Paul English has deep insight into the ways technology can bring people closer to what they're actually looking for. Robb and Josh welcome Paul for an exploration of the ways that conversational AI can become the thin UI layer that obscures all of the messy technology cluttering our lives. Having recently co…

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Unfiltered Chat with TED Creator Richard Saul Wurman // Invisible Machines S2E26 57:57

4M ago57:57

57:57

Richard Saul Wurman is many things. The creator of the TED conference has also authored scores of books, ranging from revolutionary city guides to a collection of a collection of words by Louis Kahn. Robb and Josh welcomed Richard for a conversation about the LATCH system he devised for organizing information. This early Invisible Machines recordin…

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The Human Nature of Conversational Design with Daniel Stillman // Invisible Machines S2E25 1:04:24

5M ago1:04:24

1:04:24

Author of Good Talk and host of The Conversation Factory podcast, Daniel Stillman shares insights from his journey through user experience research and industrial design into designing conversations between people. Robb and Josh welcome Daniel for an exploration of the composition and quality of conversations between humans. The complexity present …

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A Deep Dive on Conversational Design with Cathy Pearl, Google Bard / Invisible Machines S2E24 1:20:22

5M ago1:20:22

1:20:22

Cathy Pearl has deep roots in conversational design, as the UX Lead on Google Bard and author of Designing Voice User Interfaces (O'Reilly). She joins Robb and Josh for a conversation that explores the changing nature of voice interfaces and the deepening role of experience design. The trio also discusses the ways that conversational AI transcends …

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Identity and Collective Intelligence with Blaise Agüera y Arcas // Invisible Machines S2E23 57:40

5M ago57:40

57:40

AI researcher, author, and VP and Fellow at Google Research, Blaise Agüera y Arcas has contributed to research papers cited more than 20,000 times, including a seminal LaMDA paper from 2022. His new book, Who Are We Now?, explores how biology, ecology, sexuality, history, and culture have intertwined to create a dynamic “us” that's neither natural …

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Morgan Stanley's Successful Adoption of AI with Jeff McMillan // Invisible Machines S2E22 57:40

5M ago57:40

57:40

Despite the complexity and sensitivity innate to financial institutions, Morgan Stanley was able to partner with Open AI to create AI @ Morgan Stanley Assistant. Chief Analytics and Data Officer Jeff McMillan describes it as the most advanced personal assistant in the financial sector and he joins Robb and Josh to talk about the design process, whi…

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Designing Systemic Change with Sheryl Cababa // Invisible Machines S2E21 1:16:09

5M ago1:16:09

1:16:09

Massive amounts of system change are necessary to put AI to work in ways that elevate humanity, and Robb and Josh welcome author and experience designer Sheryl Cababa for a deep discussion of the road ahead. Author of the Rosenfeld Media book, Closing the Loop: Systems Thinking for Designers, Sheryl has worked as an experienced designer at Phillips…

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How AI is Disrupting the VC World, with Jake Saper // Invisible Machines S2E20 52:12

6M ago52:12

52:12

In a moment when unprecedented amounts of money are flowing toward projects involving AI, Robb and Josh welcome Jake Saper for a lively exploration of the VC mindset. Since 2003, Emergence Capital has invested in companies collectively worth $450B+, including Salesforce, Box, Yammer, and Zoom. As a General Partner, Jake has embraced the transformat…

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Brad Stulberg, Bestselling author: Master of Change // Invisible Machines S2E19 48:07

6M ago48:07

48:07

Robb and Josh welcome Brad Stulberg for a deep conversation about how humans can best respond to the massive changes AI is thrusting upon us. As the bestselling author of Master of Change, Stulberg has explored the cycle of order, disorder, and reorder, and he shares the principles for developing a rugged flexibility mindset—which applies to both p…

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Cammy Crolic, Oxford Professor, researching human behavior // Invisible Machines S2E18 1:16:39

6M ago1:16:39

1:16:39

Robb and Josh welcome Cammy Crolic for an enlivening discussion of hedonic escalation and anthropomorphization. As a professor at Oxford's Saïd Business School, Cammy's research into how human-like bots affect consumer behavior has been featured in the Wall Street Journal. She is currently exploring human perception around AI-generated content.…

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Ben Goertzel, popularized the term "AGI" // Invisible Machines S2E17 1:12:09

6M ago1:12:09

1:12:09

Robb and Josh welcome Ben Goertzel for a deep exploration of the narrow AIs we are quickly growing accustomed to and our fraught transition to artificial general intelligence, or singularity. As the founder and CEO of SingularityNET, Ben has been working to democratize access to artificial intelligence through decentralization. He's also a leader o…

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David Bingham, Director of User Experience at Schneider Electric // Invisible Machines S2E16 1:34:24

7M ago1:34:24

1:34:24

Robb and Josh welcome David Bingham for an exploration of design and conversational AI, from our homes, to our workplaces, to industrial settings. David is a senior experience design executive who’s held positions at GE and Workday and is currently Director of User Experience at Schneider Electric (named one of Fortune’s Most Desirable Companies fo…

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Yoav Shoham, Stanford Professor, AI21 Labs Co-Founder // Invisible Machines S2E15 1:04:09

7M ago1:04:09

1:04:09

Robb and Josh welcome industry veteran Yoav Shoham for a thoughtful examination of the inner-workings of AI. As the co-founder of AI21 labs and a former professor in the Computer Science Department of Stanford University, Yoav has a rich history of working with these technologies and thinking through some of their more profound applications. This t…

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Shep Hyken, Bestselling author and CX expert // Invisible Machines S2E14 1:23:14

7M ago1:23:14

1:23:14

Robb and Josh welcome Shep Hyken for a conversation about the evolution of customer experience and the role AI will take in moving it forward. As a sought-after keynote speaker and the bestselling author of numerous books, including "Be Amazing or Go Home," Shep has a deep understanding of what companies are up against when it comes to creating tru…

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Mike Lee, food futurist & innovation consultant // Invisible Machines S2E13 1:54:02

7M ago1:54:02

1:54:02

Robb and Josh welcome food futurist Mike Lee for a sprawling and fascinating exploration of the surprisingly similar worlds of food safety and technology regulation. As the founder of The Future Market, a consultancy in food innovation and strategy, Mike's investigations into the food industry led to hands-on work with generative AI. This conversat…

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Cassie Kozyrkov, Google's first Chief Decision Scientist // Invisible Machines S2E12 1:05:20

8M ago1:05:20

1:05:20

Robb and Josh welcome Cassie Kozyrkov, Google's First Chief Decision Scientist, for a conversation about the limitations of data and the need to put a face on technology. Cassie is now CEO of Data Scientific and helped shape the technology all around us, and this far-ranging discussion of conversational AI examines the composition of the technologi…

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Rosenfeld Media, Lou Rosenfeld // Invisible Machines S2E11 1:25:22

8M ago1:25:22

1:25:22

Robb and Josh welcome renowned publisher and information architect Lou Rosenfeld for a conversation that gets into the roots of experience design, while exploring the full bloom of generative AI. Running Rosenfeld Media for nearly two decades has given Lou incredible insights into the publishing world as well as UX, which most Rosenfeld titles expl…

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IDEO, Jenna Fizel, Danny DeRuntz // Invisible Machines // S2E10 1:25:39

8M ago1:25:39

1:25:39

Robb and Josh welcome Jenna Fizel (Senior Director, Emerging Technology) and Danny DeRuntz (Executive Design Director) of IDEO for a practical exploration of building conversational experiences focusing on their creation, Lotbot. The conversation branches out into the many facets of digital twins, the languages machines might use to communicate wit…

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Don Scheibenreif, Gartner // Invisible Machines // S2E9 1:15:50

8M ago1:15:50

1:15:50

Robb and guest-host Michael Salamon have a conversation with Don Scheibenreif, Vice President, Distinguished Analyst with Gartner's Customer Experience research group. As the co-author of When Machines Become Customers, Don provides insights into the logistical and trust issues that arise as machines begin buying things on behalf of humans.…

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Tim Wood // Invisible Machines S2E8 1:02:43

8M ago1:02:43

1:02:43

Robb and Josh jump into a philosophical but ultimately pragmatic discussion of conversational AI with Tim Wood, Principal Designer for AI and AI Platforms at Amazon Web Services. A veteran designer well-steeped in the waves of technology that have shaped our modern world, Tim shares ideas surrounding anthropology, anthropomorphism, systemic change,…

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Charlene Li // Invisible Machines S2E7 1:23:10

9M ago1:23:10

1:23:10

Robb and Josh welcome digital transformation expert and bestselling author Charlene Li for a conversation about the trajectory technology has taken over the last 20 years and how decision-makers need to reframe their expectations and goals as generative AI continues to transform the marketplace. The explosive power of LLMs to enhance the experience…

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Peter Greenberg // Invisible Machines S2E6 1:21:53

9M ago1:21:53

1:21:53

Robb and Josh enjoy a vigorous conversation with Emmy-winning investigative travel journalist Peter Greenberg. His reporting on the broken experiences and deceitful practices heaping ruin on the travel and hospitality industry reveal opportunities for the technologies associated with AI to make sweeping and meaningful improvements. The catch: these…

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Laura Herman // Invisible Machines S2E5 1:00:37

9M ago1:00:37

1:00:37

Robb and Josh have a philosophical conversation about art, creativity, and perception with Laura Herman of the University of Oxford. As a tool for creating, generative AI is changing the way we think about art what constitutes artistry. The artistic process will always require human hands and human input, as a piece of art isn't really finished unt…

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Dr. Jim Webber // Invisible Machines S2E4 1:02:06

9M ago1:02:06

1:02:06

Robb and Josh go deep on a conversation with Dr. Jim Webber, Chief Scientist at Neo4j, about the convergence of large language models (LLMs) and graphDB. Popularized by Neo4j, graphDB creates a relational database that connects individual data points (or nodes) accross a network of information. LLMs are capable of doing real work and providing more…

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Dr. Lee Hood & Dr. Nathan Price // Invisible Machines S2E3 1:37:47

10M ago1:37:47

1:37:47

Robb and Josh take a deep dive into technology and healthcare with Leroy Hood, MD, PhD (Co-founder and Chief Strategy Officer of ISB) and Nathan Price, PhD (Chief Scientific Officer of Thorne HealthTech), auhtors of The Age of Scientific Wellness. Hood played a pivotal role in the Human Genome Project and he and Price have uncovered the ways that s…

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Jonathan Frankle, Chief Scientist at MosaicML // Invisible Machines S2E2 1:08:27

10M ago1:08:27

1:08:27

With MosaicML acquired last week for 1.3 Billion, we rushed to get you an episode we've been working on with Mosaic's Chief Scientist, Jonathan Frankle. It's here and the episode is packed with a lot of practical thinking and perspective on the incredible work they're doing at Mosaic. Robb, Josh and Jonathan Frankle have a fun and useful conversati…

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Adam Cheyer, Co-Founder, Siri // Invisible Machines S2E1 1:13:09

10M ago1:13:09

1:13:09

Robb and Josh welcome inventor, entrepreneur, and researcher Adam Cheyer for a conversation about the long road leading up to the breakthrough ChatGPT moment. As one of the co-creators of Siri, Adam shares stories from his time at Apple, including a memorable design debate with Steve Jobs that he wishes he'd won. This is a fascinating exploration o…

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Don Norman, Author and Researcher // Invisible Machines S1E17 1:08:12

11M ago1:08:12

1:08:12

For the season one finale, Robb and Josh welcome legendary researcher, professor, and author Don Norman. His book "The Design of Everyday Things" helped define the parameters of human centered design, and his new book "Design for a Better World: Meaningful, Sustainable, Humanity Centered" expands the process to account for the global ecosystem our …

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Rebecca Evanhoe, Author and Conversation Designer // Invisible Machines S1E16 56:19

11M ago56:19

56:19

Robb and Josh welcome conversation designer Rebecca Evanhoe for a discussion about the detailed work of creating meaningful conversational experiences. Rebecca is co-author of "Conversations with Things" (Rosenfeld Media) and teaches courses at Pratt Institute on UX writing and conversational design. Here, she shares insights into the nature of wri…

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Tim O'Reilly, Founder and CEO, O'Reilly Media // Invisible Machines S1E15 1:10:29

11M ago1:10:29

1:10:29

Robb and Josh have a thought-provoking conversation with Tim O'Reilly, the founder and CEO of O'Reilly Media, whose Global Network Navigator site was the first web portal and commercial site on the Internet. Tim adds perspective to this unique moment in history, having been an integral part of the emergence of the World Wide Web. The three also dig…

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Seth Godin, Author and Entrepreneur // Invisible Machines S1E14 58:02

11M ago58:02

58:02

Robb and Josh welcome bestselling author and entrepreneur Seth Godin for a conversation about ideas from his new book, The Song of Significance. They explore how imperative it is that we rethink our relationship with productivity and actively find ways to make “work” more rewarding.על ידי Invisible Machines

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Theo Priestley, Futurist and Author // Invisible Machines S1E13 1:07:38

11M ago1:07:38

1:07:38

Robb and Josh welcome futurist, author, and sought-after speaker Theo Priestley to the conversation. Together they discuss the proactive nature of futurism, the ways technology might change our concept of work, and how we have the tools and sheer numbers to instigate real positive change.על ידי Invisible Machines

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HUMANS, Coffee in Tech // Invisible Machines S1E12 1:33:13

12M ago1:33:13

1:33:13

Robb and Josh welcome Anna Yankovska and Helen Peklo, who helped bring an idea Robb had about companies and their surrounding communities to life. HUMANS, Coffee in Tech is a cafe on the first floor of OneReach.ai headquarters in Kyiv, Ukraine. Team members get their daily caffeine fix here, but it's also open to the broader community, and has beco…

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Digging Into Digital Twins // Invisible Machines S1E11 45:56

12M ago45:56

45:56

Robb and Josh spend time exploring the digital twin concept, as it applies to both individuals and organizations. ChatGPT and similar generative AI tools have added new wrinkles to the process of creating and leveraging digital twins, and this episode outlines a path forward for technological transformation.67TDYSloi9MuusxHvsRn…

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Julie Shah and Ben Armstrong, MIT //Invisible Machines S1E10 1:05:42

1y ago1:05:42

1:05:42

Robb and Josh welcome special guests Julie Shah and Ben Armstrong, authors of the recent HBR article "A Smarter Strategy for Using Robots." Ben Armstrong is the executive director and a research scientist at MIT’s Industrial Performance Center. Julie Shah is the H.N. Slater Professor of Aeronautics and Astronautics at MIT. Together, they co-lead th…

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Ovetta Sampson, Director of User Experience Core ML, Google // Invisible Machines S1E9 1:08:11

1y ago1:08:11

1:08:11

Robb and Josh welcome special guest Ovetta Sampson for a rousing discussion about the relationship between experience design and the technologies associated with artificial intelligence.על ידי Invisible Machines

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