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Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
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Total Retail Tech Insights was created as a resource for executives in the retail industry who seek information and solutions for their technology wants and needs. Through brief but in-depth interviews with subject matter experts and industry thought leaders, listeners take away actionable information and practical advice to help drive their technology road maps. From idea to implementation, Total Retail Tech Insights is the content retail executives need to optimize their use of technology ...
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show series
 
In episode 445 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Spector, co-founder and chairman of ThirdLove, a women's intimates and lifestyle brand. Listen in as Spector shares the genesis of the company (0:45), his professional background prior to co-founding the company (4:20), his current role at the business (6:10), and how…
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In episode 40 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Maigari Jinkiri, vice president of business development at Celebrus, a customer data and fraud prevention solution. Listen in as Jinkiri provides an overview of the business and how it works with retailers (0:45), his professional background that led him to recently …
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In episode 444 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Browning, co-founder and CEO of Unleashed Brands, a portfolio of innovative brands that help kids learn, play and grow, including Urban Air, Snapology, and The Little Gym. Listen in as Browning provides an overview of Unleashed Brands (0:55), discusses why he launch…
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In episode 443 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rob Robillard, chief merchandising officer of HSN, a leading interactive and lifestyle retailer that is part of Qurate Retail Group. Listen in as Robillard provides an overview of HSN's history in enabling video commerce and live shopping (1:00), the retailer's increased fo…
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In episode 442 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Elizabeth Preis, global chief marketing officer at Anthropologie, a unique, full-style lifestyle brand in the URBN brands portfolio. Listen in as Preis discusses the evolution of Anthropologie's marketing approach over the past few years (0:55), customer overlap between the…
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In episode 441 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Yikun Shao, head of supply chain, North America at Alibaba.com, a leading platform for global B2B e-commerce. Listen in as Shao discusses his professional background and current role at Alibaba.com (0:55), leveraging the organization's supply chain capabilities to empower s…
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In episode 440 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ariela Nerubay, executive vice president and chief marketing officer at Curacao, a department store chain and retail lender that services underserved U.S. communities on the West Coast. Listen in as Nerubay provides an overview of the company (0:50), discusses the services …
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In episode 439 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alissa Ahlman, chief merchandising officer, home segment at Franchise Group, Inc., a world-class franchising platform for a diverse collection of market-leading and emerging brands, including American Freight, a retail furniture chain. Listen in as Ahlman provides an overvi…
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In episode 438 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jarett Levan, president and CEO of BBX Capital, a diversified holding company and parent of IT'SUGAR, the largest specialty candy retailer in the U.S. Listen in as Levan provides an overview of IT'SUGAR (1:00), discusses its brick-and-mortar locations (2:30), and how it's b…
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In episode 437 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Duffy, CEO of iFIT, a global fitness and connected content company operating brands NordicTrack, ProForm, and Freemotion. Listen in as Duffy provides an overview of the fitness technology business (0:45), how iFIT creates engaging, personalized experiences for its mem…
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In episode 436 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ciarán Long, interim CEO and chief financial officer of a.k.a. Brands, a brand accelerator of next-generation fashion brands, including Princess Polly, Culture Kings, Petal + Pup, and MNML. Listen in as Long gives an overview of the company (0:40), discusses the a.k.a. Bran…
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In episode 435 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mary Ellen Coyne, CEO, and Kevin McLaughlin, co-founder and creative director of J.McLaughlin, an American lifestyle brand. Listen in as Coyne and McLaughlin provide an overview of the J.McLaughlin brand (0:55), detail the origin of the company (1:55), and identify the cust…
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In episode 434 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kathy Doyle Thomas, president of Half Price Books (HPB), a chain of new and used bookstores. Listen in as Doyle Thomas provides an overview of the HPB's business (0:50), discusses her career with the company (2:25), offers insight into how the resale book industry……
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In episode 433 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alex Reveles, vice president of global brand management at JanSport, a VF Corp backpack and bag brand. Listen in as Reveles discusses her role within JanSport (0:50), why the brand is targeting Gen Z consumers (1:45), and the shopping behaviors this demographic is exhibitin…
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In episode 432 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Matt Kaness, CEO of GoodwillFinds, an online, curated selection of hundreds of thousands of unique items, showcasing a wide variety of secondhand clothing, books, home decor and more. Listen in as Kaness provides an overview of GoodwillFinds (0:55), discusses his profession…
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In episode 431 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Anna Harman, co-founder and CEO, and Lisa Bubbers, co-founder and chief brand officer, of Studs, a new ear piercing experience that enables consumers to express themselves through "earscaping." Listen in as Harman and Bubbers provide an overview of the company (0:55), their…
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In episode 430 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Trina Spear, CEO and co-founder of FIGS, a direct-to-consumer, modern healthcare apparel and lifestyle brand. Listen in as Spear provides an overview of the FIGS brand (0:40), her inspiration for launching the company (1:40) and why now is the right time to open its……
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In episode 429 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jeremiah McElwee, chief merchandising officer of Thrive Market, a leading online marketplace specializing in a highly curated assortment of organic and non-GMO products. During the wide-ranging episode, McElwee provides an overview of Thrive Market and his role within the o…
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In episode 428 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Clem, CEO of Sweetwater, the world's leading music technology and instrument retailer. Listen in as Clem discusses his 20-year career at Sweetwater (1:00), why the company has a strong track record of long-time employee retention (1:45), and how he is working to mainta…
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In episode 427 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Claire O'Donnell, director of selling partner empowerment, communities and trust at Amazon.com. Listen in as O'Donnell discusses two key themes discusses at Amazon Accelerate, the annual conference dedicated entirely to Amazon’s selling partners (1:20), and the impact that …
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In episode 426 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Emily Essner, chief marketing officer of Saks, the premier digital platform for luxury fashion in North America. During the wide-ranging conversation, Essner discusses the fashion retailer's quarterly Saks Luxury Pulse survey (0:55) and key findings from its most recent sur…
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In episode 39 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Chelsie Hall, founder of ViralMoment, a startup AI social intelligence tool. Hall was the winner of the Startup Challenge at this year's Total Retail Tech event. Listen in as Hall provides an overview of ViralMoment (1:05), how brands can implement and access insight…
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In episode 425 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Eric Bjorling, director of brand marketing and public relations at Trek Bicycle, a global leader in the design and manufacturing of bicycles and related products. Listen in as Bjorling discusses the genesis of Trek Bicycle's new bike trade-in and refurbishment program, Red …
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In episode 424 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Darren Abbott, chief creative officer and senior vice president of global product development and innovation at Hallmark, a heritage American, family-owned greeting cards company operating a diversified portfolio of businesses. Listen in as Abbott discusses the launch of Ha…
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In episode 423 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mandy Rassi, senior vice president, chief marketing officer at Michaels, the largest arts and crafts retailer in North America. Listen in as Rassi discusses the core components of Michaels' omnichannel transformation (1:15), including the role that customer feedback plays i…
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In episode 422 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alyssa Vescio, senior vice president of merchandising at Whole Foods Market, the world’s leading natural and organic foods retailer, a subsidiary of Amazon.com. Vescio discusses her role at Whole Foods as well as what she enjoys most about the job (1:28), including how her …
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