Flex And The City - Great Leadership In Financial Services podcast

What makes some people supercommunicators? How can you become one too? This is the central lesson in Charles Duhigg’s bestseller Supercommunicators: How to Unlock the Secret of Communication. Charles and Chris dissect what makes messy conversations so great, how to ask deep questions, and whether women and men communicate differently. They also discuss the different rules for different technologies — from telephones to Facebook to Signal — and how cautious politeness may be the best method to communicate effectively online. Follow Host: Chris Duffy (Instagram: @ chrisiduffy | chrisduffycomedy.com ) Guest: Charles Duhigg (Instagram: @charlesduhigg | LinkedIn: @charlesduhigg | Website: https://charlesduhigg.com/ ) Links Supercommunicators: How to Unlock the Secret Language of Connection The Power of Habit: Why We Do What We Do in Life and Business Subscribe to TED Instagram: @ted YouTube: @TED TikTok: @tedtoks LinkedIn: @ted-conferences Website: ted.com Podcasts: ted.com/podcasts For the full text transcript, visit go.ted.com/BHTranscripts Interested in learning more about upcoming TED events? Follow these links: TEDNext: ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.…

Flex and the City - Great leadership in financial services

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Flex and The City with Philip Brown - Episode 78 25:48

לפני 26 ימים25:48

25:48

I had the absolute pleasure of interviewing Philip Brown, CEO of Clearstream Banking S.A., and I have to say, this conversation really stayed with me. From his early days in banking during London’s Big Bang to leading one of Luxembourg’s most established institutions, Phil’s story is one of curiosity, courage, and connection. What struck me most was his deep belief in people, in trust, long-term relationships, and the human side of finance. He reminded me that leadership isn’t about control but about creating space for others to grow and thrive. In this new episode of Flex and the City, we explore how purpose, curiosity, and connection continue to shape leadership in an increasingly complex industry. In this episode: ➡️ Why trust, relationships, and integrity still define success in the post-trade world ➡️ The marginal gains mindset and how lessons from cycling and cooking can transform efficiency and leadership ➡️ Why young professionals should embrace curiosity, problem-solving, and flexibility over perfect planning ➡️ How the financial industry can reshape its narrative by highlighting its real human impact For anyone passionate about leadership, trust, and purpose in financial services, this episode is a must-listen. 🎧…

Flex and the City - Great leadership in financial services

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Flex and The City with Stephanie Eckermann - Episode 77 23:33

לפני 20 weeks23:33

23:33

I had the immense pleasure of interviewing Dr. Stephanie Eckermann, Executive Board Member of Deutsche Börse AG and Chairwoman of Clearstream entities, for Flex and the City. We talked about career paths, female leadership, attracting young talent to finance, AND the surprising link between running a global post-trade business and hosting a great BBQ. From AI to agency, data to diversity—this episode is packed with insights for leaders at every level. - The REAL skills modern finance leaders need - Why curiosity at the top isn’t optional - Attracting the next gen to finance - AI, agency, and authenticity Stephanie is a powerhouse in European finance—and also a mother of three, a diversity champion, and someone who leads with heart and clarity in a complex world. It’s bold, brilliant, and absolutely worth a listen.…

Flex and the City - Great leadership in financial services

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Flex and The City with Stephane Pesch - Episode 76 27:21

לפני 23 weeks27:21

27:21

In this new episode of Flex and the City, I sit down with Stéphane Pesch, CEO of the Luxembourg Private Equity & Venture Capital Association (LPEA). He’s not just navigating Luxembourg’s private capital space — he’s shaping it. And he’s doing it with values, vision, and a deep belief in people. 💥 In this episode: ➡️ From liquid funds to private equity — Stéphane’s personal pivot ➡️ Why curiosity, adaptability and self-belief are non-negotiables for future leaders ➡️ How Luxembourg is building an ecosystem rooted in purpose, education, and innovation ➡️ The books and moments that shaped his leadership philosophy This one’s thoughtful, grounded — and just disruptive enough. 🎙️ Tune in now — and hear leadership through a very different lens.…

Flex and the City - Great leadership in financial services

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Flex and The City with Florent Albert - Episode 75 25:04

לפני 26 weeks25:04

25:04

In this week’s episode of Flex and the City, I’m joined by Florent Albert, CEO of Utmost, for an insightful conversation on the art of leading through change. Florent’s journey spans the globe—Provence, New Caledonia, Paris, Leeds, the US—and each chapter has shaped his unique approach to leadership. From navigating mergers and acquisitions to understanding team dynamics and regulation, one thing is clear: change is inevitable, but it’s how leaders respond that truly matters. Florent doesn’t just manage change—he thrives through it. He embraces resistance, knowing that creating a sense of safety, calm, and connection is what sparks meaningful transformation. 𝗧𝘂𝗻𝗲 𝗶𝗻 𝘁𝗼 𝗱𝗶𝘀𝗰𝗼𝘃𝗲𝗿: - How to hold responsibility with grace, even in uncertain times - Why calmness is the ultimate leadership superpower - How to stay grounded and human in an increasingly data-driven world This episode is for anyone who’s navigating personal or professional transformation—the journey to change can be tough, but it’s a lot easier when you have the right mindset.…

Flex and the City - Great leadership in financial services

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Flex and The City with Paul Chapman - Episode 74 29:20

לפני 47 weeks29:20

29:20

In the final episode of Flex and the City for 2024, I have the pleasure of connecting with the visionary Paul Chapman, Managing Director of HornbyChapman! 💼✨ Paul shares his invaluable insights on why the next generation of Financial Services professionals—especially Gen Z—must embrace AI and sharpen their sales skills to thrive in this dynamic industry. Key Takeaways: Resilience wins: Your circumstances don't define your future. Paul's story is a testament to perseverance and embracing change, showing that life’s biggest shifts can lead to unexpected growth. ✨ Embrace innovation: Paul highlights the transformative power of technologies like AI, blockchain, and DLT to replace outdated systems. He encourages the new generation to adopt these tools and challenges older leaders to recognize younger workers’ strengths and fresh perspectives. 🔄 Be open to new beginnings: Moving beyond your comfort zone, whether it’s relocating or embracing new skills, can open doors you never imagined. Paul urges young professionals to prioritize sales skills, build trust-based relationships, and seek balance and happiness over money. 🌍 Focus and discipline matter: Drawing parallels between clay pigeon shooting and success in financial services, Paul shares his "traffic light system" for mental focus. 🔴 Red = Relax and enjoy life. 🟠 Amber = Prepare to focus. 🟢 Green = Fully commit and execute with precision. Mental health matters: Paul reflects on the growing awareness of stress and burnout, emphasizing the importance of emotional intelligence and empathy from leaders. Removing stigma and fostering healthier environments is key to long-term success. 😇 Paul's story is a powerful reminder that our past shapes us, but it doesn’t hold us back. Tune in for personal reflections, life lessons, and inspiration to keep pushing forward! 🎧 #Podcast #Leadership #Resilience #Innovation #LifeJourneys #FlexInTheCity #Inspiration…

Flex and the City - Great leadership in financial services

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Flex and The City with Brian Godins - Episode 73 26:53

לפני 48 weeks26:53

26:53

In the latest episode of Flex and the City, I had an inspiring conversation with Brian Godins, Chief Commercial Officer at Callistone. His 31-year journey through financial giants like Morgan Stanley and HSBC offers insightful wisdom for every listener. The Chief Commercial Officer of Calastone shares what financial services can learn from Doods the cat and how they need to adapt and stand out to attract Gen Z talent. 🚀 A Few Key Highlights: From Tennis Dreams to Finance: Brian’s shift from aspiring sports commentator to a leader in finance highlights the power of embracing unexpected opportunities. 🎾 Leadership Style: Emphasizing team dynamics, client engagement, and continuous learning, he draws inspiration from mentors like Kian Burke and Ria Leckie. 💡 Attracting Gen Z: By understanding their needs for transparency and diverse opportunities, Brian reveals strategies for drawing young talent into the financial sector. 👩‍💼 Brian’s reflections offer a profound understanding of the evolving landscape in financial services, emphasizing adaptability and a human-centered approach to success. #Leadership #GenZ #Diversity #Inclusion #FinancialServices #CareerInsights #FlexAndTheCity #Podcast #BrianJourney 🎧 Don't miss out on these insights—tune in today!…

Flex and the City - Great leadership in financial services

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Flex and The City with Philippe Renard - Episode 72 16:12

לפני 52 weeks16:12

16:12

𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘄𝗶𝘁𝗵 𝗣𝗵𝗶𝗹𝗶𝗽𝗽𝗲 𝗥𝗲𝗻𝗮𝗿𝗱: 𝗕𝗿𝗶𝗱𝗴𝗶𝗻𝗴 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗮𝗻𝗱 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 🚀 In my latest episode of Flex and the City, I engaged in an enlightening conversation with Philippe Renard, Deputy CEO of Caecis and former CEO of RBC in Luxembourg. Philippe shares his remarkable journey from engineering to finance, offering valuable insights that resonate across industries. 𝗔 𝗙𝗲𝘄 𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝘁𝗼 𝗙𝗶𝗻𝗮𝗻𝗰𝗲: Philippe transitioned from a chemical engineering background into banking, emphasizing that banking operations can be viewed through an industrial lens—focusing on processes, KPIs, and scalability. 𝗘𝘃𝗼𝗹𝘃𝗶𝗻𝗴 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗗𝘆𝗻𝗮𝗺𝗶𝗰𝘀: As market margins shrink, financial institutions must prioritize efficiency and cost management, similar to manufacturing practices. 𝗗𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 𝗮𝗻𝗱 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻: Philippe stresses the importance of fostering diverse teams to unlock potential and drive innovation, acknowledging that the financial industry has a long way to go in achieving gender balance. Philippe Renard’s insights offer a fresh perspective on leadership and the future of financial services. His journey underscores the importance of adaptability, diversity, and a human-centric approach in driving success. 🌍💼…

Flex and the City - Great leadership in financial services

1
Flex and The City with David Sarfas - Episode 71 19:39

לפני 1 year19:39

19:39

I'm thrilled to share our latest episode of Flex and the City, where I had the privilege of speaking with David Sarfas, The Managing Director at CSC. 🎙️ ✨ In this episode, David Sarfas, Co-Head of Global Funds and UK Country Head at CSC, shares his thoughts on the future of financial services. He emphasises that if the industry wants to win gold, it must focus on increasing transparency, safety, and security—not just for its clients but for the public as a whole. 💼 🎯 In this episode, David also opens up about: 🚀 Navigating a global career in financial services — The unique challenges and opportunities he encountered while working across major financial hubs. 💙 Leadership with energy and authenticity — Why bringing your true self to work can fuel your success and inspire those around you. 💡 Advice for young professionals — Valuable tips on breaking into the industry and making an impact, no matter where you start. 📗 Must-read recommendations for CEOs — David shares the one book he believes every business leader should have on their shelf.Fl Whether you're just starting out in the industry or you're a seasoned professional, David’s global insights and leadership experience offer invaluable lessons on navigating today’s dynamic financial landscape.…

Flex and the City - Great leadership in financial services

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Flex and The City with Aric Faber - Episode 70 27:00

לפני 1 year27:00

27:00

Dave Micallef dives into an engaging conversation with Aric Faber, the dynamic President and CEO of SalesPage, on the latest episode of Flex and the City. From starting with Aric Faber's background, leadership philosophy, and experiences in business. To emphasising the importance of authentic leadership, influenced by his early experiences in sports and mentorship. He values teamwork and building a strong, motivated team that aligns with personal and professional goals. He also highlights the need for the financial services industry to better communicate its positive impact on society and suggests that companies should offer flexible roles to attract diverse talent. From Athlete to Advisor: Aric talks about giving back to nurture talent and foster success.…

Flex and the City - Great leadership in financial services

1
Flex and The City with Emanuele Vignoli - Episode 69 20:09

לפני 1 year20:09

20:09

Had an amazing interview with Emanuele Vignoli, the CEO of HSBC in Luxembourg on Flex and the City, and it did not disappoint! 🎙️✨ Emanuele dives deep into “Gender Finance” and his passion for boosting diversity in financial services. He stresses the importance of authentic leadership, continuous development, and staying curious in our ever-changing world. 🌍 Emanuele also champions the development of new leaders, emphasising personal growth and patience as keys to success. Hear his insights on what it means to be a “post-pandemic leader” today. 🚀 Family and Self care were his words of wisdom highlighting the importance of maintaining a balance between professional aspirations and personal well-being. 🏡💖…

Flex and the City - Great leadership in financial services

1
Flex and The City with Francesca Prym - Episode 68 17:55

לפני 1 year17:55

17:55

🎙️ Today on Flex and the City, we took a virtual trip to Bella Italia with Francesca Prym! As the CEO of UBS Fund Management in Luxembourg and Head of UBS Mancos Europe, Francesca brought one important thing—ENERGY. You’ll walk away from this episode feeling inspired, energised, and reassured by her incredible insights and passion for the industry. 🌟 Francesca's vision for the future of fund management in Europe is innovative and deeply committed to excellence and sustainability. 🌍✨ Tune in to hear about the importance of adaptability in a rapidly changing market and her personal journey to leadership. Don't miss out on this captivating conversation. Get ready to feel uplifted and ready to tackle new challenges! 💪…

Flex and the City - Great leadership in financial services

1
Flex and The City with Kirsty Watson - Episode 67 28:43

לפני 2 years28:43

28:43

In this special edition of Flex and The City, Dave Micallef engages in an eye-opening conversation with none other than Kirsty Watson, the powerhouse Chief Operating Officer of Advisors at abrdn. Kirsty takes us on a journey from her roots in Dunfermline, Scotland, to her unexpected path into the world of financial services. Drawing inspiration from leaders like Barack Obama, Nelson Mandela, and Sheryl Sandberg, Kirsty shares her valuable insights on leadership, emphasising the importance of humility, bravery, and human connection. As the conversation unfolds, Kirsty highlights the importance of diversity of perspectives and the transformative role of financial services in empowering individuals to make informed choices. Tune in to discover Kirsty's pearls of wisdom on the importance of hard work, seizing opportunities, and embracing challenges. Plus, gain valuable insights into the vibrant culture at Aberdeen Advisors and their customer-centric approach.…

Flex and the City - Great leadership in financial services

1
Flex and The City with Bhagesh Malde - Episode 66 31:40

לפני 2 years31:40

31:40

I recently had the pleasure of sitting down with Bhagesh Malde, the Global Head of SS&C GlobeOp, for a great new Flex and the City conversation. From starting his life in Kenya and then beginning his working career in The City of London to his journey across multiple continents, Bhagesh's story is one of adaptability, resilience, and a relentless pursuit of diverse perspectives. As an ethnic minority navigating the corporate world in the 90s, Bhagesh encountered unique challenges that fostered a deep appreciation for the richness that diversity brings to any team or organisation. What struck me most about Bhagesh was his contrarian thinking and unbridled enthusiasm for breaking barriers and challenging conventional wisdom. He has an unwavering belief in the power of diverse teams and diversity of thought. He passionately advocates for creating environments where individuals from all backgrounds feel empowered to contribute their unique perspectives, ultimately leading to more robust decision-making and innovation. So, if you're looking for a podcast episode that's packed with insight, inspiration, a real human leader and a healthy dose of spice, look no further than my conversation with Bhagesh Malde. Trust me, you won't want to miss it! 🌟…

Flex and the City - Great leadership in financial services

1
Flex and The City with Craig Blair - Episode 65 26:21

לפני 2 years26:21

26:21

I had an incredible conversation with Craig Blair, the Country Head of Franklin Templeton Luxembourg on Flex and The City. Craig is authentic, humble and thoughtful in his approach to leadership. He speaks from the heart and believes that everyone can be successful. We spoke about his childhood in Belfast, the impact of the "troubles" and the strength of his mother often alone raising 3 children as well as his passion for travel, music and rugby. Craig is passionate about cultural and neurodiversity having experienced this at different stages in his life within his family and in the workplace in different locations around the globe. His career spans from the automotive industry to financial services and his passion for the long-term sustainability of the industry is clear. Craig's insights and leadership style are truly inspiring and serve as a reminder that one's past experiences can positively influence their future endeavours. His commitment to fostering a diverse and inclusive culture, as well as his dedication to ensuring the longevity of his industry, is commendable. We're excited to see what Craig Blair will do next!…

Flex and the City - Great leadership in financial services

1
Flex and The City with Falk Fischer - Episode 64 31:40

לפני 2 years31:40

31:40

It was a pleasure to host Falk Fischer on Flex and the City, where we delved into his 6 C’s: Cuba, China, Culture, Connection, Change, and Camping. Falk and I discussed the continual nature of change, encouraging us to take control and steer it. He also stressed the importance of understanding various cultures, arguing that this comprehension is crucial for appreciating different viewpoints. He expressed his view that the main assets in Financial Services are human beings; and we talked about the importance of the power of connecting with clients and employees on a personal level, even in challenging times. Falk believes that future leaders should pursue a good education, gain international experience, value perspectives, and welcome change. He also is passionate about the power and impact of honest dialogue. Thank you, Falk, for sharing your great insights and experiences. You are truly an authentic human being who represents the power of perspective. 𝗗𝗼𝗻'𝘁 𝗺𝗶𝘀𝘀 𝗼𝘂𝘁 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗲𝗽𝗶𝘀𝗼𝗱𝗲!…

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