3 Signs of Organizational Dysfunctionality and How To Fix It

The Customer Mission Podcast with Andrea Belk Olson

The Customer Mission Podcast with Andrea Belk Olson

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הוסף לפני three שנים

תוכן מסופק על ידי Andrea Belk Olson. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Andrea Belk Olson או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

State Secrets: Inside The Making Of The Electric State

1
Family Secrets: Chris Pratt & Millie Bobby Brown Share Stories From Set 22:08

לפני 5 ימים22:08

הפעל מאוחר יותר

רשימות

לייק

אהבתי

22:08

Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

לפני שנתיים 4:18

M4A•בית הפרקים

We all have worked for dysfunctional companies at one time or another. Most of the time, we view them through the lens of people - whether it be domineering bosses, hostile work environments, or sweat-shop-like circumstances. However, there are three common behaviors that can permeate a company and create dysfunction, even if the people and teams are the nicest on the planet.

166 פרקים

#Business #Andrea Olson

The Customer Mission Podcast with Andrea Belk Olson

3 Signs of Organizational Dysfunctionality and How To Fix It

The Customer Mission Podcast with Andrea Belk Olson

published לפני שנתיים

שתפו

M4A•בית הפרקים

166 פרקים

#Business #Andrea Olson

כל הפרקים

The Customer Mission Podcast with Andrea Belk Olson

1
The Bum Rush Strategy and Why It Fails 3:22

לפני 13 ימים3:22

3:22

A new CEO enters the picture and has a laundry list of things to change. Or a new department head who wants to make a good impression and starts overhauling things. Sometimes things do need to change. But you can break more things than you fix with this approach.

The Customer Mission Podcast with Andrea Belk Olson

1
Why Your "Clear" Communication Isn't Clear 3:21

לפני 27 ימים3:21

3:21

As leaders, it's not enough to take the orders from on high and simply regurgitate them to our teams. We need to add value. We need to add insights and details. We need to help them understand how that initiative impacts them and how they can engage.

The Customer Mission Podcast with Andrea Belk Olson

1
The Psychology of Momentum 2:38

לפני 6 weeks2:38

2:38

Positive psychological momentum is a cognitive force that changes human behavior and performance. It enables people to achieve at a level not ordinarily possible. You see, when people experience success, it propels them to amplify their efforts. This positive momentum builds a greater likelihood of success in future endeavors.…

The Customer Mission Podcast with Andrea Belk Olson

1
Don't Conflate Strategy Tools with a Strategy 2:24

לפני 8 weeks2:24

2:24

Because strategy is about charting a particularly distinct path to success, thinking counterintuitively in an environment of complexity, and leveraging your advantages with ways to amplify those advantages, it’s hard to put that into a structured formula.

The Customer Mission Podcast with Andrea Belk Olson

1
The Blueprint for Brand Differentiation 3:14

לפני 10 weeks3:14

3:14

Today's consumers are bombarded with choices. Brand differentiation is no longer optional—it’s a survival strategy. But the question is how. Instead of focusing on product promotions, enable your customers to experience your brand.

The Customer Mission Podcast with Andrea Belk Olson

1
The Difference Between Transactional and Relationship Building Answers 3:02

לפני 10 weeks3:02

3:02

Ever notice how some conversations leave you with more questions than answers? That’s often the result of a reply instead of a response. While the two may sound similar, the difference is critical, especially in problem-solving, leadership, or collaborative work.

The Customer Mission Podcast with Andrea Belk Olson

1
Can't Solve a Problem? Forget About It. 3:27

לפני 15 weeks3:27

3:27

It's so frustrating when you've got a problem you need to solve, and nothing's coming to you. No ideas that will help move things forward. Maybe you talk with others to try and gather perspectives. Or you dive into the Google rabbit hole to look at how others have solved the problem. But there's nothing. You want something new, something innovative. Not just the same old approach everyone else uses. But you've run dry. How can you get that spark of inspiration you need?…

The Customer Mission Podcast with Andrea Belk Olson

1
Why Operationalizing Strategy Isn't About Communicating Proclamations 2:34

לפני 19 weeks2:34

2:34

Here’s a line in a corporate strategy document from a multi-billion-dollar client I was working with a few years ago: "We need to focus on better understanding the evolving needs of our current and future customers, and tailor solutions to meet those needs." What the hell? Isn’t that what the company should do as just a basic, daily, operating principle? That’s not a strategy, it’s a proclamation.…

The Customer Mission Podcast with Andrea Belk Olson

1
Strategy Requires Creativity. Creativity Requires Time and Practice. 3:09

לפני 21 weeks3:09

3:09

Think back to when you were under the gun to come up with a ground-breaking idea or solution to a complex problem. How many of those instances produced something revolutionary ? Likely very few . However, too many companies expect employees to spend more time looking productive than being productive. So, with limited time, those appointed to develop a strategy often spend more time on business theater than on contemplating creative approaches to compete.…

The Customer Mission Podcast with Andrea Belk Olson

1
Why Getting Unanimous Agreement is Bad for Strategy 1:40

לפני 24 weeks1:40

1:40

Leaders tend to strive for unanimous agreement – especially for large strategic decisions and situations where there’s a lot of uncertainty. If we have full commitment from our team, we must be making the right decision! Who wouldn’t want everyone to be on board? But unanimous agreement doesn’t mean there’s true agreement, no matter how many head nods you get in your meeting.…

The Customer Mission Podcast with Andrea Belk Olson

1
Understanding The Types of Non-Customers 3:42

לפני 24 weeks3:42

3:42

Your sales are down. You need an influx of new customers. Great! Often the first step is segmenting your prospects into groups, whether by industry, product type, service type, or some other categorization. Then the marketing blitz begins. Maybe you create a special offer on a product. Or a discount for new customers. Or just put up some billboards to build general brand awareness. But the needle doesn't move that significantly. Why?…

The Customer Mission Podcast with Andrea Belk Olson

1
Does Your Company Have Mental Shrinkage? 2:54

לפני 24 weeks2:54

2:54

Every industry has shrinkage in its way. Those without inventory have shrinkage in the form of innovation atrophy . This occurs when an employee is asked for their ideas and input, and invests time and effort working through them, only to learn it’s all for naught.

The Customer Mission Podcast with Andrea Belk Olson

1
Why Strategy is Critical to Giving Goals a Structure 2:46

לפני 27 weeks2:46

2:46

Success is the result of choices -- choosing to do one thing over another. This means consciously not spending time, effort, or resources on certain things. A goal is simply a target. For example, say your goal is to double revenue growth in three years. Is that a clear goal? Will that goal create success? No, because there are no clear choices .…

The Customer Mission Podcast with Andrea Belk Olson

1
Developing Behavioral Principles To Support Your Corporate Strategy 2:57

לפני 29 weeks2:57

2:57

When strategy development is complete, most executives start the rollout process. But communicating the strategy isn’t activating the strategy. Activation requires establishing guidance on how to shed old mindsets and embrace new ways of thinking. This necessitates shifting from telling to illustrating .…

The Customer Mission Podcast with Andrea Belk Olson

1
A Simple Way To Focus Your Messaging 2:49

לפני 32 weeks2:49

2:49

As a marketing leader, you want your messaging to resonate with your audience, be memorable, increase awareness, and build brand recognition. But you can't approach your team with that abstract request. You also can't simply share your 140-page corporate strategy and assume they'll glean some magic out of it. Crafting effective messaging requires specificity.…

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