Now That I Know Better, I Do Better: Becoming an Ally Instead of an Adversary

NCSEA On Location

Today’s program comes to you from Franklin County, Coumbus, Ohio. Join Brandi Gallebo of Franklin County Child Support Enforcement Agency, as she hosts a conversation with Susan Brown (Director of Franklin County CSEA). Learn about Susan’s history and background in the child support program spanning over the past twenty-seven years. Listen as she shares her thoughts with the NCSEA community in transitioning from “enforcement” to “engagement.” Brandi and Susan talk about the grants that Franklin County has received along with resources, to analyze and dig deeper into the impact that policies and practices have on their residents. Get to know Susan, as she also shares her hobbies and interests outside of the child support office.