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תוכן מסופק על ידי Josh Bersin. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Josh Bersin או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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Live from HR Technology 2024: A Detailed Look At The AI Trailblazers! E186

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תוכן מסופק על ידי Josh Bersin. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Josh Bersin או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

In this week’s podcast I go through the 30 HR Technology AI Trailblazers in some detail. You’ll hear about all the companies in the Trailblazer Report, as well as some of my personal thoughts on their leadership teams, centers of innovation, and differentiating capabilities.

My keynote at HR Tech was 75 minutes long and you can hear it or get access to the materials if you join our corporate membership (or come back to HR Tech 2025 next March!). For those of you in Europe, I will be speaking at Unleash Paris on Thursday October 17 and I will also be discussing many of these topics at Workday Rising EMEA on Wednesday December 11 at the RAI Conference Center in Amsterdam.

In the meantime, I hope you enjoy hearing about these 30 amazing companies, each of which is delivering on AI in high-value, high-ROI solutions. I also spent some time talking about the COST of AI and why and how you can work on a business case for these new AI capabilities and make sure you have a clear use-case and implementation plan for these new, exciting, high-value innovations.

AI in HR has reached a tipping point: it’s here and it’s delivering real value. Now we all have to figure out what to buy, which major players to standardize on, and which use-cases to address first.

Vendors Discussed

ADP Lyric HCM, Arist Creator and Teammate, Cornerstone Galaxy, Disprz Learning System, Draup Talent Intelligence, Deel Employment of Record Platform, Docebo Creator, Eightfold Career Navigator and Talent Intelligence, Galileo: The Expert AI Assistant for HR, Gloat Workforce Agility, Growthspace Precision Skilling, Heidrick & Struggles Navigator, HiBob, Lattice, LinkedIn Learning, Lightcast Skills, Medallia, Oracle HCM, Oyster Global Employment Platform, Paradox, Rippling Talent Signal, Sana Labs, SAP SuccessFactors and Joule, SeekOut, ServiceNow, SHL Global Assessments, UKG Bryte, Visier Vee, Workday Illuminate AI Platform (and HiredScore), Workera Skills System.

Additional Information

The Trailblazer and HR Tech 2025 Report

Josh Bersin Company Announces 30 AI HR Tech Trailblazer Vendors the CHRO Really Needs to Know About

  continue reading

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Manage episode 442171685 series 2884717
תוכן מסופק על ידי Josh Bersin. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Josh Bersin או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

In this week’s podcast I go through the 30 HR Technology AI Trailblazers in some detail. You’ll hear about all the companies in the Trailblazer Report, as well as some of my personal thoughts on their leadership teams, centers of innovation, and differentiating capabilities.

My keynote at HR Tech was 75 minutes long and you can hear it or get access to the materials if you join our corporate membership (or come back to HR Tech 2025 next March!). For those of you in Europe, I will be speaking at Unleash Paris on Thursday October 17 and I will also be discussing many of these topics at Workday Rising EMEA on Wednesday December 11 at the RAI Conference Center in Amsterdam.

In the meantime, I hope you enjoy hearing about these 30 amazing companies, each of which is delivering on AI in high-value, high-ROI solutions. I also spent some time talking about the COST of AI and why and how you can work on a business case for these new AI capabilities and make sure you have a clear use-case and implementation plan for these new, exciting, high-value innovations.

AI in HR has reached a tipping point: it’s here and it’s delivering real value. Now we all have to figure out what to buy, which major players to standardize on, and which use-cases to address first.

Vendors Discussed

ADP Lyric HCM, Arist Creator and Teammate, Cornerstone Galaxy, Disprz Learning System, Draup Talent Intelligence, Deel Employment of Record Platform, Docebo Creator, Eightfold Career Navigator and Talent Intelligence, Galileo: The Expert AI Assistant for HR, Gloat Workforce Agility, Growthspace Precision Skilling, Heidrick & Struggles Navigator, HiBob, Lattice, LinkedIn Learning, Lightcast Skills, Medallia, Oracle HCM, Oyster Global Employment Platform, Paradox, Rippling Talent Signal, Sana Labs, SAP SuccessFactors and Joule, SeekOut, ServiceNow, SHL Global Assessments, UKG Bryte, Visier Vee, Workday Illuminate AI Platform (and HiredScore), Workera Skills System.

Additional Information

The Trailblazer and HR Tech 2025 Report

Josh Bersin Company Announces 30 AI HR Tech Trailblazer Vendors the CHRO Really Needs to Know About

  continue reading

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In this conversation, I discuss the DEI firestorm, the evolution and current state of Diversity, Equity, and Inclusion (DEI) initiatives in the corporate world, the alarming decline in trust towards businesses, and the necessity for companies to reinvent themselves in the face of changing market dynamics and the rise of the ‘super worker’. I also explain how much of our HR research is now clearly playing out in the PwC CEO Survey, which puts a financial picture on much of our HR and workplace research. Takeaways DEI programs have historical roots and are essential for business. The political climate has influenced DEI initiatives significantly. Trust in business has seen a significant decline recently. Many employees feel disillusioned with the American dream. Reinvention is crucial for companies to thrive in the future. Companies that redeploy talent see better financial outcomes. The Edelman Trust Barometer reveals alarming trends in public trust. Diverse and inclusive workplaces lead to better performance. The rise of AI is transforming business operations. Engagement in DEI is a business necessity, not just a social agenda. Important Resources The Rise Of The Superworker: Delivering On The Promise of AI January 28 Predictions Webinar Edelman Trust Barometer 2025 PwC 2025 CEO Survey Get Galileo®, The Essential AI Assistant For Everything HR…
 
In this podcast I explain the four-stages of AI transformation and detail why and how “AI Pacesetters” will far outperform others in their AI business transformations. The Rise of the Superworker research explains this in more detail. The Rise of the Superworker predictions report is available to all users of Galileo , The Josh Bersin Academy , or Corporate Members . (A Galileo Pro membership is only $39 per month, and JBA membership is $49 per month.) If you want to learn more and follow our ongoing case studies, briefs, and AI tools, download the Rise of the Superworker Overview today. You will be registered for regular updates. And please register for our launch webinar where I will detail this entire story. Chapters 00:00 The Super Worker Effect and AI Transformation 06:54 Re-engineering Work with AI 13:14 Change Management and Training for AI Adoption 17:14 The Future of Work in an AI-Driven World Additional Information Digital Twins, Digital Employees, And Agents Everywhere AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The Essential AI Assistant for Everything HR…
 
How do you deliver on the promise of AI in your team, your company, and your career? Welcome to The Rise of the Superworker, our new research on the organizational adoption of AI. This research explains how organizations and leaders can redesign work, jobs, and customer experiences to deliver on the promise of AI. And as you’ll hear, job opportunities will expand for everyone. AI is not a technology to eliminate jobs, rather its a platform to empower every role. And the result will be orders of magnitude improvements in revenue, productivity, service, and creativity. Download the Infographic overview here . You can get the detailed report by subscribing to our AI platform Galileo , joining The Josh Bersin Academy , or our joining our Corporate Membership . Additional Information The Rise of the Superworker: In-Depth Article AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The AI Assistant for Everything HR…
 
How do you build precision leadership skills at scale? Kendra Goldbas , Global Head of Learning & Development at PayPal, describes the world-class new manager development program at PayPal, MAPS (Managing at PayPal Successfully). During the pandemic PayPal grew rapidly and needed a world-class leadership development program for remote leaders. The MAPS program, which is based on “learn | practice | teach,” builds managerial skills quickly. The program starts with a 6-week cohort based learning experience covering technical and leadership topics, and then encourages leaders to focus on a six-month precision development journey. By encouraging leaders to focus on “one major skill,” the company creates a high level of accountability and continuous growth. The company uses Growthspace’s precision development platform to personalize leadership skills across the entire company. Additional Information The Surprising Facts About Leadership Development , Human-Centered Leadership , Why Are Some Companies More Dynamic Than Others? Leading with impact: How PayPal is shaping its new managers with Growthspace…
 
Welcome to 2025, where I discuss the five big challenges ahead. These include (1) economic uncertainties, bifurcated labor market, (2) the impact of AI on the workforce and the Rise of Superworkers, (3) the new “soup” of issues in employee experience, which lands in HR’s lap, (4) the changing nature of leadership and leadership development, and (5) the urgent need to HR transformation from the inside out. Every CEO, CHRO, and individual HR professional is going to deal with these five challenges, and I hope this roadmap helps you prioritize your time in the year ahead. Remember that Galileo , The Josh Bersin Academy , and our corporate membership services are here to help! Additional Resources A Tumultuous Year Behind: A Challenging, Important 2025 (the 2025 article in detail) Introducing The AI Trailblazers! HR Technology Outlook 2025. AI in HR: Certificate Program in The Josh Bersin Academy Introducing Systemic HR® The Road to AI-Powered Productivity: Four Stages of Transformation Galileo Professional, The AI Assistant for Everything HR Systemic HR and Galileo are registered trademarks of The Josh Bersin Company.…
 
Welcome to 2025. Today I give you a sneak preview of Galileo as a voice assistant , powered by our upcoming mobile app. And I give you a preview of your enormous 2025 role in embracing, adopting, and optimizing the use of AI in your company. I highlight three major themes for the year. First, the use of intelligent agents in your own work throughout HR; second, the new world of “productivity-based job design,” which will create enormous changes in job titles, roles, structures, and skills; third, the exciting new dynamic cultural shifts required in organizations to facilitate this transformation. Throughout this conversation I discuss many of the “ 100 Use Cases for Galileo in HR ” which details many of the exciting innovations you can bring to your company this year. And at the end I share a brief conversation I had with Galileo, the AI-Powered Assistant for Everything HR . Additional Resources How AI Will Revolutionize The HR Department, In Detai l. E205 (Podcast) Digital Twins, Digital Employees, And Agents Everywhere Introducing The AI Trailblazers! HR Technology Outlook 2025. Can AI Do Performance Reviews? Rippling Says Yes. AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The Essential AI Assistant for Everything HR…
 
In this discussion I reflect on the significant events and trends of 2024, highlighting the impact of global conflicts, economic change, labor market dynamics, and the transformative role of AI in organizations. What has changed? I discuss the evolving nature of DEI, the new model of leadership which emerged, and the transformation of HR into a more integrated and essential function within businesses. I also describe the two-edged labor market, with severe labor shortages in hourly and blue collar work yet a lack of opportunities in white collar jobs. In fact I argue that our employment situation is not as happy as one may believe: the hyper low unemployment at the low end is masking unemployment fears among white collar workers. And as I discuss, 77% of employees are now fearful that AI could negatively impact their jobs and careers. I also point out the enormous opportunity for AI-driven change in 2025, which will not be easy or simple for companies to adopt. And I celebrate the central role of HR, moving to the Systemic HR © model ahead. To all our listeners: stay tuned for our major report on “ The Rise of the Superworker ” coming in January, an in-depth discussion about the 15 imperatives for change and AI transformation in 2025. This groundbreaking report and related tools will be available to Galileo users and our corporate members. Sign up for Galileo today. Key Points 2024 was marked by global conflicts affecting employees around the world Economic growth has been uneven, despite inflation’s impact Labor shortages continue, particularly in hourly jobs, while white-collar jobs are hard to find The low unemployment rate is misleading: many workers cannot find jobs AI is barely beginning to revolutionize work processes and organizational structures. DEI initiatives are being reframed as business priorities rather than social agendas. Leadership has become a responsibility for every employee, not just management. HR is evolving from a support function to a strategic partner in business. Organizations must focus on data management and governance as AI grows. Well-being in the workplace has plummeted, yet it remains essential for business success. HR is now taking on a very different role in our companies. Chapters 00:00 Reflections on 2024: A Year of Conflict and Change 03:32 Economic Landscape: Growth Amidst Challenges 07:32 Labor Market Dynamics: Shortages and Opportunities 12:05 AI Revolution: Transforming Work and Organizations 16:14 DEI and HR Tech: Evolving Strategies for Inclusion 20:35 Well-being and Leadership: Cultivating Healthy Organizations 24:52 The Future of HR: Strategic Integration and Transformation Additional Resources 100 Amazing Use-Cases for Galileo, The AI-Powered Assistant For Everything HR AI in HR: Certificate Program in The Josh Bersin Academy The Road to AI-Powered Productivity: Four Stages of Transformation Digital Twins, Digital Employees, And Agents Everywhere Adecco: Adapting to an AI-Driven World of Work Note: Systemic HR © is now a registered trademark of The Josh Bersin Company.…
 
How has Deel grown from zero to 4,500 employees in 100 countries in less than five years? It’s an amazing story of hyperscale growth and passionate customer focus. In today’s podcast Alex Bouaziz , CEO of Deel, talks with Kathi Enderes about his own journey from environmental engineer to founder of an HR tech company. Alex explains how he started Deel as an EOR (Employer of Record) company, and how the company has expanded into HCM and payroll around the world. He explains the EOR market and what global employment providers do, and also discusses their AI assistant, Deel AI, which can help answer any question by pulling from Deel’s knowledge base. Additional Information EOR Provider Deel Expands into HCM HR Tech Workshop Certificate Program | Josh Bersin Academy AI HR Tech Trailblazers, 2025 HR Tech Outlook…
 
In this conversation I share insights from my recent trip to Europe, focusing on the Workday Rising event, the current state of talent acquisition, and the evolving role of CHROs in strategic workforce planning. I discuss the importance of systemic talent acquisition, the emergence of “Precision Talent Acquisition” and the entire redefinition of this function. And I also explain why the term “Hiring Manager” is such a terrible concept. Finally I share my amazing conversation with one of the most high-powered, inspiring CHROs I’ve ever met. Takeaways Workday is integrating its products into a cohesive solution. The hiring cycle is slowing down due to economic factors. AI is increasing the value of existing workers, creating ‘super workers’ Talent acquisition should be viewed as a growth function. Precision in hiring is essential in a tight labor market. Cultural fit is as important as technical skills in hiring. Strategic workforce planning should align with business goals. The role of CHRO is evolving to include strategic planning, not “workforce planning” alone. Additional Information Klarna CEO Explains How AI-Driven Headcount Reduction Fuels Superworkers and Growth How To Make Productivity Soar: Four Stages of AI Transformation How AI Will Revolutionize The HR Department, In Detail. Galileo Professional, The Essential AI Assistant for Everything HR AI in HR Certificate Program: The Josh Bersin Academy Irresistible 2025: Sign Up Early…
 
I know most of you have used ChatGPT, Galileo , or other AI tools in your job, but you haven’t seen anything yet. In this podcast I walk through a complete end-to-end scenario to show you precisely how AI agents will automate, scale, integrate, and vastly improve the process of hiring, onboarding, performance management, internal mobility, and more. As you’ll hear in this scenario, AI agents are going to revolutionize the talent process. Recruiters, HR Business Partners, and CHROs watch out. And this is just the beginning. Our upcoming “100 Use-Cases for Galileo in HR” will explain this in greater detail (Galileo is designed for all these use-cases and more.) Every HR professional should listen to this podcast to see the future of HR. Join our certificate program to learn more! Additional Information Become an AI Expert: AI in HR Certificate in The Josh Bersin Academy How To Make Productivity Soar: Four Stages of AI Transformation Digital Twins, Digital Employees, And Agents Everywhere Introducing The AI Trailblazers! HR Technology Outlook 2025. Galileo Professional, The Essential AI Assistant for Everything HR…
 
What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce. And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of using AI to increase customer service, scale, quality, and value. I try to warn and give examples of what happens when companies use technologies like AI to eliminate jobs and simply reduce labor costs. Employees will give you feedback, they can “rage quit.” Automation to reduce labor can backfire. Our job as leaders is to help build a company of Superworkers . Additional Research and Reading Donald Trump Will Do Nothing to Bring Back Our Dying American Dream (NYT research column) What Gives Poor Kids a Shot at Better Lives? Economists Find an Unexpected Answer (Raj Chetty’s research on lack of upward mobility in the US) How To Make Productivity Soar: Four Stages of AI Transformation Digital Twins, Digital Employees, And Agents Everywhere Galileo Professional, The Essential AI Assistant for Everything HR…
 
Linda Kirchhevel , Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest rural healthcare provider in the United States.) The Sanford Leader Framework (“The Sanford Leader”) is applicable to anybody in the organization, focused on developing behaviors and capabilities at scale for all 45,000 employees. Built in collaboration with FranklinCovey, the leadership development model, assessment, orientation, and development plan delivers a customized leadership program at all levels. (Leading self, leading others, leading mission.) As Linda explains, this program has driven a 13 point increase in employee engagement measured through NetPromoter. And the program continues to drive high levels of employee engagement, retention, and alignment during a series of acquisitions. It exemplifies the “Irresistible Leadership” model we highlight in our research . Additional Information Human-Centered Leadership , Certificate Program in The Josh Bersin Academy (Join today!) Why Are Some Companies More Dynamic Than Others? The Surprising Facts About Leadership Development (podcast)…
 
AI tools are rapidly sweeping across our companies in every job function, and most of us see them as “productivity tools.” Well, that’s a very limited view of the future. While AI may make you 15-20% more productive, the big payoff comes when we rethink work entirely and let AI systems take over as “autonomous agents,” albeit with our support. In this podcast I discuss the four levels of AI adoption , and help you think about the important job-redesign work we’ll do in 2025. And I would argue that “doing existing work faster” is going to become a commodity quickly. And at levels 3 and 4 we will be re-engineering jobs and work, developing new skills, improving pay, and empowering people to do more! You can read more about this in our upcoming 2025 Predictions report, but the best next step is get your hands on Galileo, the AI Expert Assistant for Everything HR . (And Join the Josh Bersin Academy !)…
 
Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership. All this effort resulted in thousands of books and tools to measure employee engagement, employee experience, productivity, and organization design. Ultimately where we landed was a new domain we call People Analytics: using people-related data to monitor, improve, and optimize business outcomes. And this journey, which I’ve been a part of for 30 years, resulted in a massive investment in HR technology platforms, engagement surveys, sentiment analysis tools, and more and more models for trust, leadership, management, wellbeing, and employee growth. All that energy, deep thinking, and investment now lands in a new world, one we call “Systemic Business Analytics.” We use this name because it’s time to stop isolating people data from business data and running this domain as “projects,” rather think about it as an integrated analytics system. In other words, as I explain in the podcast, let’s move forward and take all the people data we capture and embed it right into our existing business measurement systems. Instead of creating a “people data warehouse” to run reports and analysis on HR information, we can use that valuable information and put it right in the hands of business leaders and managers. Our new research, “ The Journey to Systemic Business Analytic s,” details this journey and shows you our four level maturity model. (You can view the maturity model here .) Today fewer than 10% of companies are doing this well, but that’s still a large number. And as I describe in the podcast, AI is going to light a bonfire under this space and rapidly accelerate this direction. Additional Information People Analytics, A Complex Domain, Is About To Be Transformed by AI. People Analytics Certificate Course in The Josh Bersin Academy Systemic Analytics: A New Approach Galileo, The AI Assistant for Everything HR…
 
This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics. Here’s the AI summary, which is pretty good. In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves into the complexities of government efficiency, emphasizing the institutional challenges faced in re-engineering government operations. The conversation also highlights the automation of work tasks and the need for businesses to decompose job functions for better efficiency. Bersin stresses the importance of expertise in HR, advocating for a shift towards full stack professionals who possess a broad understanding of various HR functions. Finally, he addresses the impending disruption in Learning and Development (L&D) due to AI advancements, predicting a significant transformation in how L&D professionals will manage knowledge and skills. Additional Information Inside Microsoft’s struggles with Copilot (Business Insider Exclusive) Hyper-Growth Through Efficiency: Theme For The New Era Digital Twins, Digital Employees, And Agents Everywhere Chatbot Architecture: MS Copilot, Joule, Galileo, and The Future of L&D…
 
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