הפודקאסטים הטובים ביותר ב-Mode De Vie (2024)

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Trouver l'équilibre entre personnalisation et vie privée dans le retail 3:07

1d ago3:07

3:07

Dans cet épisode de Clienteling Unveiled, Claire reçoit Meiling Fournier, Vice-présidente chez BSPK, pour explorer l’équilibre essentiel entre expériences client personnalisées et préoccupations liées à la protection des données dans le retail. Découvrez pourquoi l’hyperpersonnalisation est un véritable levier pour engager les clients et augmenter …

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Balancing Personalization and Privacy in Retail 3:09

20h ago3:09

3:09

In this episode of Clienteling Unveiled, Host Katie Tame is joined by Meiling Fournier, VP of Sales at BSPK, to explore the crucial balance between personalized customer experiences and privacy concerns in retail. Discover why hyper-personalization is a game-changer for engaging customers and boosting revenue, while also delving into the challenges…

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L'avenir de la mode : Comment le clienteling révolutionne le marché de la revente 2:15

7d ago2:15

2:15

Dans cet épisode de Clienteling Unveiled, l'animatrice Claire reçoit Guillaume spécialiste du clienteling, pour explorer le marché de la revente en pleine expansion, et voir comment le clienteling transforme la manière dont les marques interagissent avec les consommateurs. Découvrez comment un engagement personnalisé rend le processus de revente pl…

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The Future of Fashion: How Clienteling is Revolutionizing Resale 2:20

8d ago2:20

2:20

In this episode of Clienteling Unveiled, host Katie Tame sits down with Alexis Dulin, a clienteling specialist, to explore the rapidly growing resale market and how clienteling is transforming the way brands engage with consumers. Discover how personalized engagement is making the resale process faster, easier, and more trustworthy for customers. T…

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L'avenir du retail de luxe : personnalisation et clienteling 2:36

14d ago2:36

2:36

Dans cet épisode de Clienteling Unveiled, Claire reçoit Meiling Fournier, VP chez BSPK, pour discuter de l'importance du clienteling et de la personnalisation pour les marques de luxe dans un marché en pleine mutation. Alors que les prévisions indiquent un ralentissement des ventes de luxe en 2024, Meiling partage ses conseils sur la manière dont l…

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Luxury Segment Faces Declining Sales in 2024 2:50

15d ago2:50

2:50

In this episode of Clienteling Unveiled, host Alexis Dulin is joined by Meiling Fournier, VP of Sales at BSPK, to explore how clienteling and personalization are crucial for luxury brands facing a challenging market. With luxury sales predicted to slow down in 2024, Meiling shares insights on how brands can use personalized strategies to build cust…

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Is CRM clienteling? 2:31

22d ago2:31

2:31

Is Clienteling Just Another CRM? Description: In this episode of Clienteling Unveiled, host Katie Tame sits down with Meiling Fournier, VP of Sales at BSPK, to discuss the differences between clienteling and traditional CRM systems. Discover why clienteling is more than just managing customer data—it's about creating personalized, high-touch experi…

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The Shifting Role of Brick-and-Mortar Locations: Embracing the New Era of In-Person Shopping 2:59

28d ago2:59

2:59

Episode Title: The Shifting Role of Brick-and-Mortar Locations Description: In this episode of Clienteling Unveiled, host Katie Tame is joined by Meiling Fournier, VP of Sales at BSPK, and Nico Alfonso, Account Executive at BSPK, to explore the evolving role of brick-and-mortar stores in today’s retail landscape. As physical retail faces unpreceden…

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The Power of Experiential and Personalized Retail 4:01

1M ago4:01

4:01

Clienteling Unveiled - Episode: The Power of Experiential and Personalized Retail Host: Zuzanna Kusznir Guest: Meiling Fournier, VP of Sales at BSPK Welcome back to Clienteling Unveiled! I’m your host, Zuzanna Kuszkir, and today’s episode dives into the transformative world of experiential and personalized retail. We’re thrilled to have Meiling Fou…

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Building versus Buying a clienteling solution 3:27

2M ago3:27

3:27

Description: In this episode of Clienteling Unveiled, host Alexis Dulin delves into one of the most crucial decisions luxury brands are facing in 2024: should they build their own clienteling platform from scratch, or invest in a ready-made solution? Joining Katie Zuzanna Kuszkir, a talented engineer from BSPK—who will share insights on the pros an…

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Navigating Declining Foot Traffic in Retail: How Clienteling with BSPK Can Keep You Connected to Your Customers 3:50

2M ago3:50

3:50

In this episode of Clienteling Unveiled, host Katie Tame sits down with retail Customer Success expert Alexis Dulin to discuss the growing challenge of declining foot traffic and how retailers can stay connected with their customers through clienteling. Learn how personalized engagement, driven by comprehensive data and innovative technology, can t…

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Breaking Down Data Silos: How BSPK's Clienteling Solution Unifies Customer Data for Seamless Personalization 2:43

2M ago2:43

2:43

In this episode of Clienteling Unveiled, host Katie Tame sits down with Zuzanna Kusznir, works in Engineering at BSPK, to discuss the transformative power of unifying customer data in the retail industry. Learn how BSPK's clienteling solution integrates data from multiple sources, creating comprehensive customer profiles that enhance personalized s…

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The Economic Power of Millennials (aged 28-43 years old) 2:53

2M ago2:53

2:53

In this episode of "Clienteling Unveiled," host Katie is joined by Meiling Fournier, VP Sales of BSPK Clienteling, to explore the immense economic power of Millennials and how retailers can effectively market and sell to this influential demographic. Discover the key preferences and behaviors of Millennials, such as the importance of authenticity, …

1
Why retail brands are urgently seeking clienteling solutions 4:09

2M ago4:09

4:09

In this quick episode of Clienteling Unveiled, host Katie Tame chats with Meiling Fournier, VP of Sales at BSPK, about why luxury brands are urgently seeking clienteling solutions in 2024. Discover the key factors driving this trend, from the rising demand for personalization to the need for seamless, omnichannel experiences. Whether you’re looking…

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Unlocking Retail Success: The Power of AI and Automation in Clienteling 2:55

3M ago2:55

2:55

In this episode of "Clienteling Unveiled," host Katie is joined by Henrique Cardoso and Zuzanna Kusznir who are both on the Engineering Team at BSPK. We will explore how AI and automation are revolutionizing the world of clienteling. Discover how these technologies enhance personalization, predict customer needs, and free up sales associates to foc…

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The power of emotional connection in retail selling 5:04

3M ago5:04

5:04

In this episode of "Clienteling Unveiled," host Katie is joined by Meiling Fournier, a seasoned expert in luxury retail and clienteling, to discuss the power of emotional connection in clienteling. Discover how personalized interactions, empathy, and genuine care can transform the shopping experience, drive customer loyalty, and boost sales. Tune i…

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The impact of Gen Z on clienteling: What retailers should know 4:08

3M ago4:08

4:08

Welcome to another episode of Clienteling Unveiled! In this episode, we explore the dynamic world of Gen Z shoppers and how retailers can adapt their strategies to engage this tech-savvy, value-driven generation. Our host, Katie, is joined by retail strategist Alexis Dulin, Customer Success Manager at BSPK, to discuss key characteristics of Gen Z, …

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The importance of quality data for engaging customers 3:30

3M ago3:30

3:30

In this episode of Clienteling Unveiled, your host Alexis Dulin sits down with Zuzanna Kusznir, an Engineer at BSPK who works in analytics, to explore the critical role of quality data in clienteling. Discover why accurate, complete, consistent, timely, and relevant data is the backbone of personalized customer interactions and how it can enhance y…

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Like Chocolate & Peanut Butter: How Data Analytics and Clienteling Elevate Retail Success Together 15:47

4M ago15:47

15:47

42 Technologies & BSPK: Better Together When combined, the power of 42’s data analytics and BSPK’s clienteling capabilities is almost a cheat code for brands. Listen to another episode of Clienteling Unveiled where Host: Katie interviews Rita Berrada, VP of Sales from 42 Techonolgies and Meiling Fournier, VP of Sales at BSPK. Learn how retailers ca…

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What is clienteling? 5:27

4M ago5:27

5:27

Join Zuzanna on Clienteling Unveiled as she talks about every aspect of clienteling with Katie Tame, Strategic content creator for BSPK. Learn about why clienteling is important and hear real live examples of how it can work for you. Tune into Clienteling Unveiled and see what clienteling can do for your company, sales team and you. https://youtu.b…

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Impact, Influence and Inspire: Getting Results in Retail with Sales Coaching 4:44

4M ago4:44

4:44

Join us on Clienteling Unveiled as we dive into the world of retail sales and explore the latest trends and strategies to get results. In this episode, we're joined by Meiling Fournier, a sales expert with over 10 years of experience in the retail industry. Meiling shares her insights on the biggest challenges in retail sales and how sales coaching…

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EPISODE #42: Fashion Stories & The origins of gender identification through clothes (English version) 28:05

4M ago28:05

28:05

Send us a text Have men always wear pants and women skirts? Has rose always been the color for girls and blue the color for boys? How did people do to know if the person in front of them was a man or a woman? And has gender identification through clothing been always there and important? These are some of the main questions we will try to find answ…

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EPISODE #41: Les histoires de mode & L'origine de l'identification des genres à travers les vêtements (Version française) 29:34

4M ago29:34

29:34

Send us a text Les hommes ont-ils toujours porté des pantalons et les femmes des jupes ? Le rose a-t-il toujours été la couleur des filles et le bleu celle des garçons ? Comment faisaient les gens pour savoir si la personne en face d’eux était un homme ou une femme ? Et l’identification du genre à travers les vêtements a-t-elle toujours été présent…

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Data Driven Clienteling 3:49

4M ago3:49

3:49

Welcome to Clienteling Unveiled by BSPK, where we uncover the secrets of data-driven clienteling in the retail industry. Join host Zuzanna as she explores the world of personalized customer experiences with leading experts like Alexis Dulin, Customer Success Manager from BSPK. Discover how data analytics is transforming the retail landscape, drivin…

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The Power of Quality Over Quantity in Clienteling 3:12

4M ago3:12

3:12

Join host Alexis and special guest Meiling Fournier, VP sales at BSPK, as they delve into the importance of quality over quantity in clienteling messages. In this episode of Clienteling Unveiled, they discuss why personalized and engaging messages are key to building strong customer relationships and driving sales. Discover practical tips for makin…

1
Customer Journey Mapping: understanding the customer experience 3:13

4M ago3:13

3:13

Discover the secrets to optimizing your customer journey with BSPK! In this episode of "Clienteling Unveiled," host Katie sits down with Jeff Ellis, VP of Sales at BSPK, to explore the essentials of customer journey mapping. Learn how to create seamless and satisfying experiences for your customers, from initial awareness to loyalty. Tune in for ex…

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EPISODE #40: Fashion Stories & Christian Dior, the man who drew women-flowers (English version) 23:51

5M ago23:51

23:51

Send us a text There is no need to introduce Christian Dior and the House he created anymore. And this episode is not another biography of the French designer and his legacy. I wanted to focus on one particular aspect of Christian Dior’s inspirations: the flowers and how they influenced his perception of fashion, femininity and silhouettes followin…

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EPISODE #39: Les histoires de mode & Christian Dior, l’homme qui dessinait des femmes-fleurs (Version française) 25:06

5M ago25:06

25:06

Send us a text Il n’est plus nécessaire de présenter Christian Dior et la maison qu'il a créée. Et cet épisode n’est pas une autre biographie du couturier français et de son héritage. Je voulais me concentrer sur un aspect particulier des inspirations de Christian Dior : les fleurs et la manière dont elles ont influencé sa perception de la mode, de…

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The Vital Role of Effective Internal Communication in a Retail Environment 4:50

5M ago4:50

4:50

Great communication begins with connection -- The Vital Role of Effective Internal Communication in a Retail Environment. Welcome to Clienteling Unveiled, the podcast where we delve into the world of retail customer engagement and effective messaging. In this episode, we focus on the vital role of internal communication in a retail environment, spe…

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Hyperpersonalization in 2024 3:27

5M ago3:27

3:27

Tune in to the latest episode of Clienteling Unveiled where we delve into the world of clienteling and hyper-personalization in 2024. Hosted byZuzanna, this episode features expert insights from Alexis Dulin, Customer Success Manager for BSPK, exploring the importance and value of investing in hyper-personalization strategies for retail success. Di…

1
The Hottest Retail Trend: Clienteling 3:58

5M ago3:58

3:58

BSPK Clienteling Unveiled is your go-to podcast for all things clienteling in the retail world. Join us as we explore the latest trends, strategies, and technologies shaping the future of personalized customer experiences. Each episode, we'll dive deep into topics like data-driven clienteling, omnichannel strategies, and the human touch in a digita…

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EPISODE #38: Fashion Stories at the MET Gala 2024 – In the look for historical inspiration (English version) 40:27

5M ago40:27

40:27

Send us a text It is now an institution, not only in the fashion industry, but in the cultural scene: the first Monday in May takes places the MET Gala. And it is time for My Fashion Stories Box Podcast to put its 50 cents in the analysis and interpretation of this unavoidable event. In this new episode of My Fashion Stories Box Podcast : We will g…

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EPISODE #37: Les histoires de mode au MET Gala 2024 - A la recherche d'inspirations historiques (Version française) 39:46

5M ago39:46

39:46

Send us a text C'est désormais une institution, non seulement dans l'industrie de la mode, mais aussi sur la scène culturelle : le premier lundi de mai a lieu le MET Gala. Et il est temps pour My Fashion Stories Box Podcast de mettre sa pierre à l’édifice dans l’analyse et l’interprétation de cet événement incontournable! Dans ce nouvel épisode du …

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Understanding CRM and Clienteling and how they work together 4:07

5M ago4:07

4:07

Welcome to the BSPK podcast, where we delve into the dynamic world of customer engagement, exploring how the perfect blend of personal touch and smart data can transform your business. Join us as we uncover the power of clienteling and CRM, and how these tools seamlessly intertwine to create personalized customer experiences that drive loyalty and …

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Synergy with (Customer Data Plaform) CDP and Clienteling 3:58

6M ago3:58

3:58

Welcome to Clienteling Unveiled, the podcast where we uncover the secrets of customer engagement in the retail world. Join us as we explore the latest trends, strategies, and technologies that are reshaping the way retailers connect with their customers. From Customer Data Platforms (CDPs) to clienteling techniques, we'll dive deep into the tools a…

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EPISODE #36: Fashion Stories and the regulation of fashion throughout the ages (English version) 36:28

6M ago36:28

36:28

Send us a text These past months news have been filled with articles on projects of laws, regulations aiming at limiting the consumption of fast fashion items, in the objective to counterbalance their negative impacts on the environment and the acceleration of the climate change crisis. This tendency gave me the will to investigate the past to see …

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EPISODE #35: Les histoires de mode et la régulation de l’accès à la mode au fils des siècles (version française) 34:40

6M ago34:40

34:40

Send us a text Ces derniers mois, l’actualité regorge d’articles sur des projets de lois, des réglementations visant à limiter la consommation de produits issus de l’industrie de la fast fashion afin de contrecarrer leurs impacts négatifs sur l’environnement et l’accélération de la crise climatique. Cette tendance m’a donné envie de regarder dans l…

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Enhancing engagement with graphics and visuals 2:47

6M ago2:47

2:47

Discover the power of visual engagement in retail with BSPK Clienteling Unveiled. Join host Alexis and guest Paige Wilson, BSPK Graphic Designer, as they explore the significance of graphics and videos in enhancing customer engagement. Learn how visual content drives sales, strengthens brand image, and fosters customer loyalty. Tune in to BSPK Clie…

1
Increasing sales through upsell and cross-sell 4:05

6M ago4:05

4:05

Tune in to BSPK Clienteling Unveiled, where we uncover the latest strategies and trends in clienteling. In this episode, we delve into the art of increasing sales through upselling and cross-selling techniques. Our expert guests share valuable insights on leveraging customer data, implementing best practices, and measuring success in upselling and …

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ROI and Adoption with clienteling 2:59

6M ago2:59

2:59

Join Katie on BSPK Clienteling Unveiled as she explores the latest trends in retail. In this episode, Katie is joined by a special guest to discuss the ROI and Adoption of Clienteling in today's retail landscape. They dive into the importance of defining clear goals and KPIs, evaluating the impact of clienteling on business operations, and training…

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The Importance of Customer Engagement and Effective Messaging in Retail 3:19

7M ago3:19

3:19

In "Clienteling Unveiled," join host Alexis as she delves into the dynamic world of retail customer engagement and effective messaging. Each episode features insightful discussions with industry experts, including sales strategists, customer experience specialists, and retail technology innovators, who share their expertise and strategies for succe…

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EPISODE #34: Fashion Stories and Jeanne Toussaint, a life under the Sign of the Panther (English version) 27:59

7M ago27:59

27:59

Send us a text I decided to dedicate this new episode to a personality from the jewelry world whose life could have inspired a novel: Jeanne Toussaint, also known as the Panther of Cartier. Who is Jeanne Toussaint ? Where does she come from ? And her unhappy love stories… How did she start working for Cartier ? What are her main contributions ? The…

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EPISODE #33: Les histoires de mode et Jeanne Toussaint, une vie sous le signe de la Panthère (version française) 27:34

7M ago27:34

27:34

Send us a text Pour ce nouvel épisode de My Fashion Stories Box Podcast, j’ai choisi une personnalité du monde de la joaillerie à la vie digne d’un roman : Jeanne Toussaint, surnommée la Panthère de Cartier. Qui est Jeanne Toussaint ? D’où vient-elle ? Ses histoires d’amour malheureuses. Comment a-t-elle commencé à travailler pour Cartier ? Quelles…

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McKinsey article discussion of how emotions are vital for retail success 2:46

7M ago2:46

2:46

Welcome to Clienteling Unveiled, a podcast that delves into the evolving landscape of retail, exploring trends, insights, and strategies to enhance the customer experience. Hosted by Jeff Ellis, this episode features a deep dive into the world of luxury retail with a focus on the importance of the physical shopping experience and the role of emotio…

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Why Insights Matter for your Sales Team 3:49

7M ago3:49

3:49

Unveiling the Power of Insights," understand the pivotal role of data analytics in clienteling strategies. From understanding consumer behavior to optimizing inventory management and gaining a competitive edge, data insights are the cornerstone of modern retail operations. Through insightful discussions and expert interviews, this podcast delves in…

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Emotions, Not Transactions, Define Luxury 3:13

7M ago3:13

3:13

Clienteling Unveiled presents "Emotions, Not Transactions, Define Luxury," a captivating exploration into the world of luxury retail. This episode features industry experts Jeff Ellis and Meiling Fournier as they dissect the profound impact of emotions on luxury shopping experiences. Jeff and Meiling delve into the significance of clienteling, wher…

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Episode 37: Supreme court briefing 46:25

7M ago46:25

46:25

Nadia Effendi joins us again to review the output of the Supreme Court last year, shares her thoughts regarding Chief Justice Richard Wagner’s recent comments about the high number of judicial vacancies as well as comments about restricting interveners to virtual appearance. We discuss some recent judgments rendered (Commission scolaire francophone…

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Sales Success in Retail: Tips to elevate your game 4:15

7M ago4:15

4:15

In this episode of Clienteling Unveiled, host Alexis sits down with Nico Alfonso, an Account Executive for BSPK, to discuss the key steps to becoming an exceptional salesperson in retail. Nico shares valuable insights, highlighting the importance of understanding your product, providing exceptional customer service, and following up before and afte…

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Clienteling Essentials: Learn how to grow your sales 3:39

8M ago3:39

3:39

Join Katie, your host, as she delves into the art and science of clienteling in the retail industry with special guest Zornitza Stefanova, CEO and founder of BSPK. Discover how BSPK's innovative approach to clienteling is driving customer loyalty, increasing sales, and transforming the retail landscape. Learn why clienteling is essential for busine…

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Episode 36: Dr. Anton Korynevych on the effort to create a Special Tribunal on Crimes of Aggression Against Ukraine. 51:14

8M ago51:14

51:14

As Russia’s full-scale invasion of Ukraine hits the two-year mark – 10 years since the invasion of the Crimean Peninsula – the situation is dire. The ground battle had become mostly deadlocked until Ukrainians retreated earlier this month from the town of Avdiivka. Support from Western democracies has been skittish of late. Republicans in the U.S. …

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פודקאסטים בנושא Mode De Vie

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