הפודקאסטים הטובים ביותר ב-Servicenow Community (2024)

1
The Butterfly Effect with Chuck and Lauren 50:33

4h ago50:33

50:33

While learning the technical ins and outs of ServiceNow are important for your career, there's more to being a great ServiceNow dev than knowing how to hack XML files or all the JavaScript APIs. In this episode, Lauren and I have a chat about some key moments in our lives that changed our careers. Topics 00:00 Welcome 03:50 Lauren's #5 08:26 Chuck'…

1
Shedding light on AI implementation 7:49

19h ago7:49

7:49

Join Fred Champlain and James Ramsay as they explore how strategic portfolio management (SPM) and enterprise architecture (EA) are crucial in successfully implementing AI across an organization. By prioritizing AI use cases that deliver the most business value and understanding their impact on the technology landscape, companies can mitigate risks …

1
Driving successful AI transformation 6:35

4d ago6:35

6:35

Join Fred Champlain and James Ramsay as they dive into how enterprise architecture (EA) is essential for driving successful AI transformations. By actively integrating EA with strategic portfolio management (SPM), organizations can align AI initiatives with business objectives, moving from experimentation to impactful implementation. This discussio…

1
ServiceNow Federal Forum 2024: Defending Software Supply Chain Integrity 37:25

4d ago37:25

37:25

Tune in as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer will share best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more. Featured Speakers:…

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What to Expect from Oracle Cloud World, Workday Rising, HR Tech Conference, and SAP SuccessConnect 2024 | Tinder on Customers 21:49

7d ago21:49

21:49

Episode 43 | Upcoming Conference Insights The Big Themes: Upcoming HR and tech conferences: Oracle CloudWorld will cover AI in Fusion Applications, Oracle's autonomous database, and cloud innovations, with keynotes from Safra Catz and Larry Ellison. Workday Rising will focus on employee empowerment, new global payroll offerings, and AI in HCM. The …

1
ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development 35:55

12d ago35:55

35:55

Listen as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer shares best practices and examples of how ServiceNow’s low-code platform enables rapid application development – streamlining workflows, reducing costs, improving collaboration, and more. Featured Speakers: • Ro…

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Generative AI at ServiceNow with Mark Hopper 16:34

14d ago16:34

16:34

In this episode of TechBytes, Mark Hopper from the platform product team talks about generative AI at ServiceNow (Now Assist). Gen AI technology accelerates work across the ServiceNow product spectrum, especially in the areas of agents and fulfillers, end-user self-service, and developing Now applications. Mark also describes how Now Assist support…

1
Generative AI at ServiceNow with Mark Hopper 16:34

14d ago16:34

16:34

In this episode of TechBytes, Mark Hopper from the platform product team talks about generative AI at ServiceNow (Now Assist). Gen AI technology accelerates work across the ServiceNow product spectrum, especially in the areas of agents and fulfillers, end-user self-service, and developing Now applications. Mark also describes how Now Assist support…

1
Welcome Kristy Merriam 25:20

14d ago25:20

25:20

The Developer Advocacy team continues to change – this time we've got a new team member and we're eager to get to know her better. So have a listen. Topics 00:00 Welcome/Introductions 07:10 Platform passion 07:53 Advocacy ideas 11:26 Challenges for Kristy 18:41 Any surprises? 19:36 Getting prepared for this role 21:29 Words of advice 22:30 Contact …

1
Navigating AI-Powered Enterprises 30:11

15d ago30:11

30:11

In this episode, we interview Amanda Justice (AJ), Director of Enterprise Architecture at ServiceNow. AJ has a rich background in technology, having worked at Trilogy Software, EMC, and CyrusOne before joining ServiceNow. She has extensive experience in enterprise architecture and modernization in energy and utility operations globally. Key highlig…

1
ServiceNow Federal Forum 2024: Protect Your Mission From AI-Driven Cyber Threats 49:58

19d ago49:58

49:58

AI brings exponential positive benefits to Federal missions, but bad actors are also putting AI to work in cyber attacks. As agencies evolve cyber strategies, this new layer of sophistication demands new approaches. Hear how agencies can navigate the new cyber landscape and protect against AI-driven cyber threats. Featured Speakers: • Jason Beland,…

1
Teradata's Jacqueline Woods on AI Strategy and Data Trust | Cloud Wars Live 26:17

20d ago26:17

26:17

Trusted AI Models and Strategies The Big Themes: Data reliability: After conducting a survey, Teradata found that 40% of executives don't trust their own data to generate accurate AI outputs. AI requires traceability and transparency around where data comes from. Teradata helps combat this disconnect by providing access and opportunities for compan…

1
ServiceNow Strategies for Building High-Performing Teams with Richard Andrews of DevoTeam 34:58

16d ago34:58

34:58

In this episode of Beyond the Title podcast, we sit down with Richard Andrews, Managing Director of Devoteam UK and Ireland. Richard takes us on a journey through his dynamic career, from his beginnings in retail banking to becoming a key player in the digital tech consulting world. Hear how his focus on continuous improvement and high-performing t…

1
ServiceNow Federal Forum 2024: Survivability in the Gap: Planning for When, Not If 34:59

26d ago34:59

34:59

Our military should be able to securely perform their core and essential mission, business, and personal digital tasks in connected (as well as disconnected) modes. Armed forces logistics, maintenance, IT, HR, and other requests cannot wait for a connection to the cloud and must be able to carry out their tasks whether connected or not, using the s…

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SAP's Falk Rieker and Standard Chartered's Tom Pfaff on Driving Digital Transformation | Cloud Wars Live 25:44

27d ago25:44

25:44

Cloud Tech in Banking The Big Themes: Principles and people-centered transformation: Core principles such as standardizing processes and ensuring data integrity drove Standard Chartered's transformation. The transformation was not merely about technology but about enabling its people to perform their jobs more effectively. This people-centered appr…

1
AI with the Dev Advocates 46:16

28d ago46:16

46:16

We've added a lot of AI features in the platform over the past few years, and in this episode we've got all the Developer Advocates to share their thoughts on Generative AI. Topics 00:00 Welcome/Introductions 02:07 Current uses for AI 17:07 ServiceNow shift in positioning 25:22 Barriers to using AI 35:08 Favorite Xanadu AI features 42:37 Recap 44:0…

1
Plan, build, run to a future state 6:36

1M ago6:36

6:36

Join Fred Champlain and Mark Castoe as they break down the various steps that successful organizations take to technological maturity. Synthesizing the learnings and understandings of the customer journeys you are supporting is a critically important part of any strategy. Application portfolio management is the gathering point to bring together ass…

1
ServiceNow Federal Forum 2024: Empowering the DoD To Deliver Memorable Customer Experiences (CX) Excellence 34:42

1M ago34:42

34:42

In today’s dynamic environment, the Department of Defense (DoD) must align operations with the PMA and Presidential EOs to enhance CX. To meet these demands, the DoD needs a platform for innovative, secure, and agile workflows supporting mission-focused initiatives. This session will explore tools enabling the DoD to enhance service delivery throug…

1
Protect AI's $60M Win, Salesforce's PredictSpring Acquisition, and Intel's Massive Layoffs 4:51

1M ago4:51

4:51

Welcome to the Trail Treport Daily for Friday, August 2, 2024. Here's what's making headlines today: - Seattle cybersecurity startup Protect AI secures $60 million in Series B funding, boosting its valuation to $400 million. - Salesforce is set to acquire cloud-based point-of-sale vendor PredictSpring to enhance Customer 360 capabilities in retail.…

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Salesforce Boosts Decision-Making with Data Cloud, Microsoft Tags OpenAI, and Taco Bell Adopts AI-Powered Drive-Thrus 4:34

1M ago4:34

4:34

Get the latest on Dreamforce 2024’s hot topics, including Salesforce’s Data Cloud, Einstein Copilot, and Tableau integrations. Tony McCune joins Mphasis Silverline, spearheading healthcare and life sciences market strategies. Salesforce Admins prep for Winter '25 Release with important dates and updates to mark. Microsoft adds former partner OpenAI…

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The Role of a ServiceNow Platform Owner: Scott Carver's Experience at Rolls Royce's Global Business Services 36:21

1M ago36:21

36:21

Welcome to another episode of Beyond the Title podcast, where we bring you conversations with ServiceNow's elite. In this episode, we have the privilege of chatting with Scott Carver, the mastermind behind the ServiceNow platform at Rolls Royce's Global Business Services. From humble beginnings to leading digital transformation, Scott shares his in…

1
Recognizing the hidden blockers to business continuity 8:34

1M ago8:34

8:34

Join Fred Champlain and Mark Castoe as they tackle governance and risk in the context of technical debt. There will always be technical debt, due to the fact that it is part of the technology landscape. Managing this debt as a business risk is where organizations can maintain business continuity and ensure continuous visibility. Listen now, and che…

1
AI Ethics Challenges, OpenAI's SearchGPT, and Apple's iOS 18 Beta 3:49

1M ago3:49

3:49

Welcome to Trail Treport Daily for Tuesday, July 30th, 2024.First up, the growing importance of AI ethics is examined as it delves into privacy, bias, transparency, and accountability issues shaped by artificial intelligence's increasing presence.Next, OpenAI introduces "SearchGPT," a new AI-powered tool for improved online product discovery and co…

1
Knowing your dependencies with APM 11:10

1M ago11:10

11:10

Join Fred Champlain and Mark Castoe as they take a look at the different lenses of technical debt, and how application portfolio management plays a crucial part in addressing this complex enterprise issue. Do you know how your information architecture is structured? Having a clear model to understand and manage your hardware and software technical …

1
ServiceNow Federal Forum 2024: Aligning Federal Operations To Get To Outcomes Faster and Improve EX 34:16

1M ago34:16

34:16

Prioritizing employee experience in the Federal government is a strategic imperative for achieving organizational goals, delivering quality public services, and attracting and retaining top talent. To help rebuild, empower, and support the Federal workforce, agencies need solutions to align operations and get to outcomes faster. This conversation w…

1
Google Reverses Cookie Ban, ServiceNow Shakeup, and AI Innovations in Tech 4:38

1M ago4:38

4:38

Welcome to Trail Report Daily for Friday, July 26, 2024.First up today...- Google reverses its decision to eliminate third-party tracking cookies in Chrome, focusing instead on user control and privacy.- ServiceNow's Chief Operating Officer Chirantan Desai resigns following an internal investigation into a government contract.- ServiceNow and Boomi…

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Workday's Tim Faith on AI and Data-Driven Strategies for Construction Industry Success | Cloud Wars Live 31:10

1M ago31:10

31:10

AI & Data in Construction The Big Themes: AI in construction: Artificial intelligence (AI) is reshaping the construction industry by automating routine tasks and enhancing project management. Tim discusses AI's capabilities in predictive maintenance, which prevents equipment failures and reduces downtime. Additionally, AI-driven tools assist in opt…

1
Salesforce and Workday Join Forces, Nike's New CIO, and Founder Nexus Launches 3:55

1M ago3:55

3:55

Welcome to Trail Treport Daily for Thursday, July 25th, 2024.First up today:Salesforce and Workday have announced a strategic partnership to integrate advanced AI and unified data for improved enterprise software solutions.Shifting gears:Nike Inc. has appointed Cheryan Jacob, a former Salesforce executive, as its new Chief Information Officer to dr…

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Unpacking Workday's AI and Partner Ecosystem | Tinder on Customers 22:48

1M ago22:48

22:48

Episode 42 | Workday Partner Insights The Big Themes: Role of Workday Marketplaces: The Workday Marketplace and the Workday AI Marketplace help customers find partners and specific products tailored to their industry, geography, and particular needs. These centralized resources streamline the search process, enabling customers to make more informed…

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Google's AI Spending Scrutinized Amid Market Shift and Inforge Bridges LatAm Talent 3:30

1M ago3:30

3:30

Welcome to Trail Treport Daily for Wednesday, July 24, 2024. First up, Google's heavy investment in AI technologies is under scrutiny as recent announcements fail to wow investors. Next, the pandemic-induced job boom in the U.S. fades as unemployment rises to 4.1%, with job openings decreasing to pre-pandemic levels. Shifting gears, Miami-based Inf…

1
Enhancing User Experiences with Words and AI - with Carol Valdez 15:12

1M ago15:12

15:12

In this episode of Tech Bytes, host Bobby Brill talks with Carol Valdez, Director of Content Design at ServiceNow, about the intricacies of UX writing. They discuss the importance of clarity over cleverness in software interfaces, the evolving role of AI in content creation, and practical insights on designing user experiences with precision. Valde…

1
Enhancing User Experiences with Words and AI - with Carol Valdez 15:12

1M ago15:12

15:12

In this episode of Tech Bytes, host Bobby Brill talks with Carol Valdez, Director of Content Design at ServiceNow, about the intricacies of UX writing. They discuss the importance of clarity over cleverness in software interfaces, the evolving role of AI in content creation, and practical insights on designing user experiences with precision. Valde…

1
Career Conversation with Susan Britt 22:32

1M ago22:32

22:32

I've said it before and I'll say it again, we have some really cool people in the ServiceNow developer ecosystem. This time we talk with someone who has been using the platform for 14 years, is a 3X MVP, is a CTA - AND she leads a very full personal life. Topics 00:00 Welcome/Introductions 07:38 How Susan found ServiceNow 09:56 Being a CTA 10:56 Pl…

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Meet the Team of Athena, TMLabs’ New Innovative AI Utility 14:35

1M ago14:35

14:35

🎙️ Welcome to the first episode of TMChats' Season 2! In this episode, host Julian Furey dives into the exciting world of AI with TMLabs' groundbreaking new app, Athena. Joining him are AI experts Josh Soutar and Ondrej Garaj. Tune in to learn how Athena can enhance your productivity with the power of Generative AI. 🔍 Highlights: •Introduction of A…

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Transforming Service Ops: Embracing Innovation and Continuous Evolution: Insights from Jason Wojahn 28:30

1M ago28:30

28:30

In this episode of the Innovation Today podcast, host Spencer Beemillerr welcomes Jason Wojahn, CEO of Thirdera, a Cognizant company, to chat about the expanding field of service operations. Jason shares his journey from co-founding one of the first ServiceNow partners to leading Thirdera through multiple acquisitions and a successful merger with C…

1
Transforming IT Service Management with Dr. Ralf Altmeyer 24:11

1M ago24:11

24:11

In this episode of the Innovation Today Podcast, host Matt Metten sits down with Dr. Ralf Altmeyer, Consulting Director at agineo GmbH, to delve into the dynamic world of IT service operations and innovation. Dr. Altmeyer brings over 22 years of experience to the table, sharing insights on the evolution of IT service management, the impact of AI on…

1
Unlocking Service Operations with AI: Insights from Carey Blunt 14:30

1M ago14:30

14:30

In this episode, host CK Tan interviews Carey Blunt, the Global Head of ServiceNow Solutions at Fujitsu. Together, they dive into the world of service operations, AI integration, and the convergence of IT and OT. Carey gives real world examples on how to optimize and automate your service operations to stay ahead in a competitive industry landscape…

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Wiz Rejects Google, Chrome Keeps Cookies, and CIOs Embrace AI Realities 4:04

1M ago4:04

4:04

Trail Treport Daily - Tuesday, July 23, 2024- Wiz rejects Google's $23 billion acquisition bid to focus on IPO and achieving $1 billion yearly recurring revenue amidst regulatory concerns.- Google reverses its plan to phase out third-party cookies in Chrome, allowing users to choose cookie settings amid pushback from advertisers and regulators.- In…

1
CrowdStrike Update Chaos, Semiconductor Tensions, and Salesforce CEO's Safety Plea 3:58

1M ago3:58

3:58

Welcome to the Trail Treport Daily for Monday, July 22, 2024. First up today:- **Software Update Fallout:** CrowdStrike's faulty update caused chaos in airlines, hospitals, and banks; McAfee warns of scam surge amid recovery efforts.Next up today:- **Semiconductor Sector Jitters:** Biden administration mulls stricter trade restrictions affecting Ch…

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AI Allegations and Innovations: Apple, Salesforce, and Ethical Challenges 3:50

2M ago3:50

3:50

- Apple and Salesforce address allegations of unauthorized YouTube video use for AI training, emphasizing proper licensing and ethical practices. - Salesforce's AI ethicist Kathy Baxter discusses global AI regulation with Tech Brew, calling for ethical standards and robust frameworks. - Salesforce Data Cloud enhances Principal Financial Group's cus…

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Salesforce's Return-to-Office Mandate, Smartsheet Buyout Buzz, and SAP's Market Surge 4:18

2M ago4:18

4:18

Salesforce is implementing a return-to-office mandate starting October 1st, with varying in-office schedules for different departments amidst ongoing layoffs and an employee attendance tracking system. Mark Sullivan, President of Regulated Industries at Salesforce, joins the Zennify board as an advisor, aiming to leverage his expertise to maximize …

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ServiceNow’s Federal CTO on Public Sector Modernization 29:23

2M ago29:23

29:23

Dive into digital transformation in the public sector with Sean Dawson, Client Architect, Cask and Jonathan Alboum, federal CTO for ServiceNow. This episode covers the evolution of legacy applications, creative workflow solutions, and the role of ServiceNow’s App Engine in federal agencies. Jonathan shares practical strategies from his time at the …

1
Balancing Faith, Family, and Tech: Jeremy Duncan's Recipe for a Fulfilling ServiceNow Career 35:56

2M ago35:56

35:56

In this episode, Farrah sits down with Jeremy Duncan, a ServiceNow veteran with over 20 years of experience in the tech industry. Jeremy shares his journey from humble beginnings to becoming a certified master architect, offering a wealth of knowledge for both newcomers and seasoned professionals in the ServiceNow ecosystem. "Do what you love and l…

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Oracle, Workday, and the Future of Cloud Computing | Sadin on Digital 28:58

2M ago28:58

28:58

Episode 52 | Cloud Innovation Impact The Big Themes: Cloud industry dynamics: Wayne discusses the competitive landscape of cloud computing, emphasizing Oracle's evolving strategies to compete with giants like AWS and Microsoft Azure. He discusses how Oracle's Autonomous Database and other innovations are crucial in this race, reflecting broader tre…

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ServiceNow Federal Forum 2024: Beyond IT - Mastering the Management of Enterprise Assets 40:22

2M ago40:22

40:22

Federal agencies manage a greater variety and volume of physical assets than ever before in support of operations, maintenance, and facilities management. This session will discuss the best practices and tools needed to achieve secure end-to-end lifecycle management and, importantly, complete transparency of all physical assets to meet your operati…

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All Good Things with Chuck and Lauren 33:48

2M ago33:48

33:48

They say all good things must come to an end. In this episode we'll explain what that means – for you, for me, and for our developer community. Topics 00:00 Welcome/introductions 01:28 Reasons for retiring 02:44 The future of Break Point 06:09 Looking back 08:05 Between now and September 6 10:08 Plans after September 6 12:53 Challenges in retiring …

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Damien Davis’ 13-Year Success Story From ServiceNow Support to Senior Director of Impact Advocacy 28:24

2M ago28:24

28:24

In this episode of Beyond the Title, we sit down with Damien Davis, the new ServiceNow Senior Director of Impact Advocacy. Damien shares his remarkable journey from joining ServiceNow as one of its earliest employees to his current leadership role. His infectious positivity and wealth of experience offer a unique perspective on career growth and pe…

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ServiceNow Federal Forum 2024: Low-Code Approach to Achieve Mission Value 30:21

2M ago30:21

30:21

This session will showcase the experiences of agencies who have successfully delivered custom mission applications using modern tools. Explore how these agencies rapidly developed digital solutions to address unique mission challenges and learn about the high value provided by a low-code approach to app development. Featured Speakers: • Chris Geer,…

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How ServiceNow's AI and Partner Ecosystem Drive Business Transformation | Tinder on Customers 18:09

2M ago18:09

18:09

Episode 42 | ServiceNow's AI Partner Strategy The Big Themes: Shift in ecosystem strategy: Companies like ServiceNow are shifting from viewing partners as mere distributors or implementers to integral parts of their business strategy. This shift emphasizes collaboration and joint value creation rather than just sales margins, marking a significant …

1
Removing technical debt roadblocks 7:17

2M ago7:17

7:17

Join Fred Champlain and Andy Jordan as they break down how technical debt affects your business, and what to look for in remediation. Business initiatives already walk a tenuous line in ensuring on-time delivery to meet strategic objectives. It's important to maintain the flow of value for customers, and remain flexible for decisions as determined …

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