Brick and mortar isn’t dying, just evolving. Tyler Carlson of SiteZeus sits down with retail industry experts to discuss the intersection between retail and technology, how these individuals embraced or avoided this evolution, and how that affected the business.
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0031 Austin C. Smith, Savory Fund
25:29
25:29
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Talk highlights: People are what makes or breaks a brand Learning from others’ stories and best practices in the restaurant industry Focusing on creating happy employees will, in turn, create happy customers Speaker bio: Austin’s career an operator at Four Foods Group’s first location opened with Kneaders Bakery and Cafe. He was able to experience …
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0030 David Beitz and George Daigh, Planned Grocery
25:22
25:22
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Talk highlights: Changes to the grocery industry caused by COVID-19 Why some grocery stores don’t make it past the planning stages How Planned Grocery came to be Speaker bio: David Beitz and George Daigh are Co-Founders of Beitz and Daigh Geographics, Inc. the company that created Planned Grocery in 2016. Planned Grocery is a data mapping platform …
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0029 Anonymous Restaurant Professional
19:57
19:57
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Talk highlights: The advantage of having offered delivery pre-pandemic Optimizing new and existing sites to be off-premise friendly The biggest issues on the minds of many restaurant professionalsעל ידי SiteZeus
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0028 Jim Mizes, Blaze Pizza & SiteZeus
18:08
18:08
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3 main takeaways: Examples of the initiatives restaurants have taken to reach customers in new ways. What restaurant professionals should be doing to ensure they make it to the other side. How the future of the restaurant business will look. Speaker bio: Jim Mizes started his career in the retail industry as a young man working at his father’s phar…
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0027 Fred LeFranc, Results Thru Strategy
29:34
29:34
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על ידי SiteZeus
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0026 Dee Ann Turner, Chick-fil-A
31:25
31:25
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על ידי SiteZeus
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0025 Ghost Kitchens featuring Brett Wilson, DoorDash
21:48
21:48
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3 main takeaways: What is a ghost kitchen? Find out how brands are becoming successful with third-party delivery Answers to the most frequently asked questions from retailers regarding ghost kitchens Speaker bio: Brett Wilson has been in sales for 10 years and specializes in technology, food service, and data analytics. Brett is currently at DoorDa…
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0024 Jim Mizes, Blaze Pizza & SiteZeus
28:01
28:01
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3 main takeaways: How to create a foundation and team within a restaurant that supports growth and success. The importance of discovering your “zone of genius” and how it can lead to internal joy. Building a team that is service-oriented rather than task-oriented. Speaker bio: Jim Mizes started his career in the retail industry as a young man worki…
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0023 Mariel Ebrahimi, DisruptCRE
30:32
30:32
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3 main takeaways Types of innovation commercial real estate is experiencing What emerging trends Mariel is excited to see What to expect at a DisruptCRE conference Speaker Bio Mariel Ebrahimi co-founded DisruptCRE in 2014 with the goal of connecting industry professionals with emerging technologies and trends. Recently, Mariel has spoken for groups…
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0022 Garrick Brown, Cushman and Wakefield
33:40
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3 Main Takeaways: How untraditional education and experience can be the most valuable When and how brick and mortar retail met their pitfall How to have the most beneficial relationship between a franchisor and franchisees Speaker Bio: Garrick Brown started his career by working in various retail stores while going to school for a creative writing …
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0021 Tyler Carlson, Tech and Mortar & SiteZeus
30:36
30:36
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3 Takeaways: What can listeners gain from the Tech and Mortar podcast? Why retail isn’t dead – just evolving The importance of having young perspectives in business Speaker Bio: Tyler Carlson is a serial entrepreneur who was involved in an acquisition of a company during college. As Freshman in college, Tyler began selling study guides for his clas…
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0020 Bobby Shaw, Bobby Shaw Consulting
37:54
37:54
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3 Takeaways: What went wrong when introducing Chipotle in Jacksonville that led to Bobby’s biggest insight? How $8 and 10 minutes can facilitate creating culture at a Whataburger Know the difference between good and great performers - if you can’t define it you can’t find it Bio: Recognized in 2016 by Fast Casual in their annual Top 100 report as a…
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3 takeaways: What is the state of cannabis today and how is the west coast leading the way? What can retailers do to embrace the changing tide? What are some of the expanding applications of cannabis? Speaker Bio: Ryder Jeanes has unparalleled expertise in the intersection of cannabis and retail having spent decades on the retail side. He is also a…
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0018 Barry Wolfe, Marcus & Millichap
32:56
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Talk Highlights What is a leader’s true job? To help them see what they don’t see 5 year outlook on off premise What is going to happen to those 30% fees third parties are charging? Speaker Bio Mo is an expert at aligning technology development and corporate strategy to anticipate, shape and lead major market trends. As a professional manager with …
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Talk Highlights Jayson takes us from the days of Census data on CDs into 2019 Without a leader who understands analytics and technology, there is no hope How a jazz band can relate to a well-run organization Speaker Bio Jayson Tipp is the CEO of PINCHO, which is the family owned Latin American fast-casual concept known for pioneering the combinatio…
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Talk Highlights The pros and cons of the requirement to work as a manager at Dominos to become a franchisee. His experience opening different format stores emphasizing the carryout and dine in sales with 126% increasein sales. How teaching kids to make pizza creates customers for a lifetime. Speaker Bio Jack Henry has over 25 years in the Restauran…
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0014 Beth Azor, Azor Advisory Services
36:43
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3 Takeaways #1 advice for retailers? Reduce friction. “Rookies do not listen to the vets, and the vets hush up” The blaring truth that our industry is ignoring? Social media. Bio Affectionately known as ‘The Canvassing Queen’, Beth Azor is the founder and owner of Azor Advisory Services (AAS), a leading commercial real estate advisory and investmen…
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3 Takeways Observational research difference between asking questions and observing. One location CRUSHING it and one FAILING. Similar Demos. How can you explain the differences? Cambridge analytica. What is Lydens opinion on data privacy? Bio Lyden is the Cofounder of Spatial, the world’s first human-driven layer for cities. A Techstars company. B…
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0012 John Hamburger, Franchise Times Corp.
31:39
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3 Takeaways 1. Stories from back in the day, mailing in financial statements to the corporate offices to report sales 2. The evolution of the restaurant space from the 70s, 80s, 90s, and into today. What lessons were learned? 3. Advice for restaurants to raise capital the right way to prepare for the inevitable. Bio John Hamburger is the founder an…
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0011 Chris Dull, Global Franchise Group
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3 Takeaways: The importance of understanding how policy and procedures that are put in place from the office are executable in the field. How Chris spent time working in the store long after being an executive. Is the customer always right? Don't react to what is happening from a technology standpoint TODAY, but where you see it tomorrow. Lessons h…
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010 Jayson Siano, Sabre Real Estate Advisors
42:42
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3 Main Points: Lessons Jayson learned after landing the Starbucks account and bringing Chipotle to NYC If you do not differentiate yourself, then you are out of business Why Jayson considers the word “broker” a curse word Speaker Bio: Jayson Siano is the co-founder of Sabre Real Estate Group, a retail real estate brokerage firm based in Long Island…
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009 Ryan Rao, Apex Franchise Development Group
20:19
20:19
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3 Main Points: Create an experience so memorable they will tell people about it Why franchise sales are completely different from other sales The first question every franchisor needs to ask a potential franchisee Speaker Bio: Ryan Rao is a franchise development expert who has grown multiple franchise-based businesses into national and internationa…
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3 Main Points: Self Driving cars are coming whether you are ready or not. Pick the industry that is winning. Have more fun along the way. Why does Amazon call it shipping instead of trucking? Speaker Bio: Kevin Foreman lives with his family in Seattle, WA and serves as a VP at INRIX. INRIX is the global leader in connected cars and transportation i…
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007 Adam Saxton, The Saxton Group
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3 Main Points: The mistake of rolling up your corporate identity to the brand you’re a franchise of rather than focusing on your company’s culture and what is under your control. Having a mindset that you are a new neighbor when opening a restaurant in a new community. The transition from focusing on site characteristics to focusing on the trade ar…
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006 Chris Ressa, DLC Management Corp.
36:28
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3 Main Points: Best advice for those trying to find their way in commercial real estate or brick and mortar, as well as, the best strategies for effective networking. The difference between good and great retailers. What is happening with big box? Major headlines and what do they mean. Speaker Bio: Chris Ressa joined DLC Management Corp. in 2007. A…
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005 Gregg Katz, The Shopping Center Group
37:56
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Talk Highlights: How Gregg’s retail background lead him to where he is today, The Shopping Center Group. Why businesses should look at technology, mapping, and general infrastructure when building the bridge between technologies and brokers. Headed into The Shopping Center Group with an open mind Gregg starts tackling the job bringing in a new mapp…
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Talk Highlights: What sets apart a good franchisor from a great one? Jim’s reaction to those who respond to the question “Why are you doing it that way?” with “Because that is the way we have always done it”. The results of a company being resistant to technology. Speaker Bio: Jim Balis leads CapitalSpring’s Strategic Operations Group, supporting d…
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003 Larry Salinas, SiteZeus / Toys R Us
30:41
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Talk Highlights: The evolution of predictive modeling, from drawing maps to machine learning, from the perspective of an industry expert. Data democratization. Why mobile data is the new “true trade area.” Speaker Bio: Larry Salinas has seen the market research industry evolve. From hiring internal Cartographers to leveraging the earliest of comput…
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002 Lee Arnold, Colliers International Florida
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Talk Highlights: Lessons Lee learned from starting the first commercial real estate department in Pinellas County FL to the early days of site selection. Commonalities of successful products particularly in the commercial real estate space, the drastic speed of technological evolution, and the reception of the industry. The story of one of the most…
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Talk Highlights: The early years of subway and Don’s introduction to the company Don’s personal experience on how anyone can become successful no matter their current situation Don’s firsthand experience of the evolution of site selection Spaker Bio: Working in the Franchise industry for over 35 years, Don has participated in Global Development, St…
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