With 35,000 law firm users, LEAP knows what it takes for a law firm to succeed. In this podcast, we provide insights into the habits common to all successful law firms, particularly how they use technology and agile work practices to work more efficiently and keep their staff happy.
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Joel Ankney, the author of "Before You Leap: Your Legal Guide to Starting a Freelance Business," reads his book in installments. Each podcast episode is an approximately 30-minute segment reading of his book. It's unabridged, so if you list to all the episodes, you will have listened to the whole book. You can get a print copy of Before You Leap from Amazon by following this link: http://tinyurl.com/Before-You-Leap-Book
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Support the showעל ידי Joel Ankney
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Support the showעל ידי Joel Ankney
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Support the showעל ידי Joel Ankney
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Support the showעל ידי Joel Ankney
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Overcoming The Skills Shortage: Access Skilled Expertise Beyond The Cities
16:01
16:01
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16:01
The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…
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Overcoming The Skills Shortage: Use Technology To Get Your Lawyers Home On Time
12:01
12:01
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12:01
The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…
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Overcoming The Skills Shortage: Offer Flexibility To Win Back Your Staff
10:40
10:40
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10:40
The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…
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Overcoming The Skills Shortage: Invest In Eradicating The Skills Shortage By Training Junior Lawyers
13:41
13:41
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13:41
The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…
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Overcoming The Skills Shortage: Invest In Practical Legal Guidance To Help Lawyers In The UK
11:22
11:22
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11:22
The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…
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Overcoming The Skills Shortage: Automate Mundane Tasks To Keep Lawyers Doing What They Love
14:53
14:53
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14:53
The Overcoming the Skills Shortage podcast explores this once-in-a-generation threat to law firms. In this podcast, LEAP Legal Software's Global Communications Lead, Wenee Yap, speaks to legal experts to find out how technology and flexible work practices can help overcome the skills shortage and work smarter, better and faster.…
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Habit Eight - They have standard processes and procedures
2:59
2:59
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2:59
Picture this: You call your lawyer for the sixth time, unable to get through the previous five times. He finally picks up, and after some rummaging, says, “I can’t find your file! Can I call you back?” No client would take that call.Don’t be that lawyer. Digitise and organise your client information so it is instantly accessible to everyone in your…
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Habit One - They decide to be efficient
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3:02
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Efficiency is a choice. Law firms that choose to be efficient provide the fee-earners - the lawyers - with all the tools and technology they need for a productivity boost. But you need buy-in from enthusiastic employees to succeed.על ידי LEAP Legal Podcast
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Habit Four - They have selected the areas of law they like and focus on them
2:08
2:08
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2:08
Consciously choose which areas of law you would like to be known for. Specialisation is essential, but select areas that are complementary, and able to weather economic downturns. Only through effective specialisation can you hope to build a quality reputation and attract referrals from clients - and even better, other lawyers.…
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Habit Eleven - They understand their finances
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3:10
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3:10
Understanding your expenses is easy. Understanding the financial dynamics of matters is tricky. Good firms know how much profit they can make per matter type, allowing them to find the right blend of work to be profitable. If you can have every lawyer record what they are doing when they do it, you could unlock up to 30% profit, just from unrecorde…
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Habit Ten - They become experts in customer service
2:58
2:58
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2:58
Be obsessive about customer service. Don’t allow clients to walk into your firm to be rudely greeted or left waiting for an appointment. So many firms overlook client service. Providing exceptional client service is a simple way to seize a tremendous competitive edge. Make it easy for clients to read their documents securely, to interact with the f…
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Habit Nine - They make compliance a natural consequence of running a firm well
2:00
2:00
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2:00
Don’t live in fear of compliance. If you build a well-organised, disciplined business, with standard procedures and processes, compliance will be a natural consequence of the firm doing good work.על ידי LEAP Legal Podcast
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Habit Seven - They confront the challenges of getting paid and solve them
2:56
2:56
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2:56
How will your clients pay you? Don’t skirt around this issue. Look intensely at the payment process. Look at the terms of the retainer agreement. Bills cannot sit serenely on window sills waiting for the right wind to blow. Send them, ensure you get paid, and if you are not, stop work. Good firms establish systems from the start to ensure they get …
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Habit Six - They are early adopters of technology
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2:36
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2:36
Wells Fargo started life as a stage coach company. Now it is one of the most well-known banks in North America. Too often, law firms turn away technology, claiming, “No, our system gets the job done.” The mistake? No firm trying to run on decade old computer systems stays competitive. To succeed, firms must compete through constant innovation and n…
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Habit Five - They dedicate time to building the firm as a business
2:44
2:44
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2:44
As John Lennon famously said, “Life is what happens when you’re making other plans.” To succeed, you need a plan to build your firm as a business. To do more than just practise law. If you do some business development every week, at the end of the year, you’ll have done 52 things to improve your business.…
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Habit Three - They employ smart people and treat them really well
2:31
2:31
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A partner who once claimed, “I won’t train my staff because they might leave”, saw his law firm go broke, because you need good support staff to support your work. Don’t be dismissive about your support staff. After all, they are the single biggest expense after your partners. Recruit the best possible people. Give them a career path. Work with the…
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Habit Two - They enjoy practising law
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2:42
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2:42
To do a good job, you need to enjoy what you do. What gets most in the way of lawyers loving their work? Administrative disorganisation, a lack of standard procedures, and failing to set clear client expectations. What you can do to love what you do.על ידי LEAP Legal Podcast
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