הפודקאסטים הטובים ביותר ב-Medical Management (2024)

1
When They Ask for a Raise 17:57

3y ago17:57

17:57

Welcome to the second episode with Scott Tucker! This time, Scott joins us to chat about a topic that most employers may not be keen to talk about: asking for a raise. Having the market values in mind is always important, even though during the pandemic they have been changing constantly. Scott always rechecks them every few months to see that ever…

1
Simplifying the No Surprise Billing Act 12:29

3y ago12:29

12:29

Hello and happy 2022! The Medical Management Podcast is truly happy to be back with much more information to help you level up your practice. In this two-part special we feature our friend Scott Tucker. In this first episode, we tackle a controversial topic: the No Surprises Billing Act of 2022. Even though this act applies in its majority to hospi…

1
Phase Next for the Staffing Crisis 12:27

3y ago12:27

12:27

Welcome back to this two-part special with Molly Ramsay! Staffing and employee retention have been nothing less than a greek conquest for the last couple of years. Even before the pandemic hit, healthcare workers were feeling burnt out. Since early 2020, when Covid wreaked havoc worldwide, a lot of people have been jumping ship due to being in a co…

1
The Ideal Onboarding Experience 16:35

3y ago16:35

16:35

Developing or bringing on teams can be a daunting experience for most managers, we know that first hand! In this two-part special with Molly Ramsay we are breaking through how we can create a better experience for those members just joining the team and how we can improve the onboarding process. She believes that the onboarding process starts with …

1
The Future of Wearable Medical Technology 18:06

3y ago18:06

18:06

We are back with our first international guest, Peter Vranes! In the last episode, he shared his journey in entrepreneurship, wearable devices, and how we can continuously monitor certain levels and tests we usually get tested once or twice a year. For this occasion, Peter will talk to us about new revolutionary technologies. Data sets and their ma…

1
Path to CEO and Intro to Nutromics 25:53

3y ago25:53

25:53

Today’s guest is our very first international guest on the Medical Management Podcast! All the way from Australia, Peter Vranes came over to share his pieces of advice on being a Chief Executive Officer. Peter reckons how entrepreneurship and uncertainty have taught him to be a better person, and he loves challenging himself. Imposter syndrome, aut…

1
Lauren Harris Top 21 of 2021 - Favorite Things for Wellness, Leadership Development and Productivity 39:35

3y ago39:35

39:35

Welcome to the top 21 of 2021 tips, tools, and techniques episode! We are joined by our dear friend Lauren Harris, who went on her own as a healthcare consultant after more than 20 years in healthcare management. Taking care of yourself is a whole-rounded task, this means it involves your physical and mental health, and also your workplace health. …

1
Financials 22:58

3y ago22:58

22:58

In previous episodes, we have talked about month-ends, budgets, and more, but we haven’t tackled the big topic they all have in common: Financials. On this occasion, Jay is here to spill the beans about financials and why having these reports is important. Having insights is incredibly important to see how operational decisions are affecting financ…

1
Accountability 13:51

3y ago13:51

13:51

Today’s episode is about accountability in tough situations. Holding someone accountable to the high standards the company has can be daunting and scary. There are several ways to do so without being arrogant, rude or disrespectful. A boss’s job is to be both compassionate and demanding with their teams. Jesse shares what he thinks are red flags fo…

1
Impacts on our Health 18:54

3y ago18:54

18:54

Tune in because Doug Crabtree is back for another enthralling discussion about the social determinants of health! Doug shares his thoughts on the factors that affect our health and the quality of our lives. He highlights the habits that people have that could lead to a negative impact on their well-being. Doug also suggests some changes that everyo…

1
Career Change in Healthcare 15:47

3y ago15:47

15:47

We have an incredible guest on the show today, welcome Doug Crabtree! Doug is the former CEO of the Eastern Idaho Regional Medical Center before he pivoted into teaching. He is now the executive in residence at Idaho State University. He also reflects on how he changed from helping people in the hospital environment to teaching tomorrow’s leaders i…

1
The Terrible Act of Firing Someone 14:48

3y ago14:48

14:48

This week’s episode is about the terrible act of letting someone go. Both employer and employee will go through this at some point in their work lives. Jesse shares his thoughts and advice regarding this situation. One side of it is getting better at the process of firing someone while the other is feeling the uncomfortable emotions of doing it. Th…

1
Being Your Best Self in a Planning Session 24:03

3y ago24:03

24:03

How can we be the most effective and successful in our out-of-clinic planning sessions? This is this week’s topic and hosts Jesse and Jay are ready to give you the best advice ever! Jay starts saying that the best planning sessions have planning processes in place. Setting aside time for you to plan your sessions is extremely important to not dwell…

1
Taking Action in this Staffing Crisis with Jesse and Jay 26:34

3y ago26:34

26:34

Recruiting and retaining employees is one of the most pressing issues in any industry right now. After over 15 months of the covid-19 pandemic, managers see that many applicants are scheduling interviews, but they never show up. Workers across all industries are tired or burnt out, and having little pick-me-ups can help as an incentive. These incen…

1
Should we buy a building? with Jesse and Jay 21:49

3y ago21:49

21:49

If you’re an independent practitioner and you’re wondering if buying or not your own real estate, this episode is perfect for you! Jay and Jesse discuss this issue from different perspectives. They also ponder the pros and cons list of owning real estate for your practice. While you can have the autonomy to do things you like on the property, there…

1
Building Trust in Teams Jesse and Jay 23:20

3y ago23:20

23:20

In this episode, Jay and Jesse examine the meaning of trust and its importance inside a community. Jesse expresses his thoughts on the effectiveness of building confidence in people’s relationships, using examples based on his personal experience. Together, they dive deep into the meaning of trust and those places where the word is misused or misin…

1
Negotiating with your Best Self with Jesse and Jay 19:01

3y ago19:01

19:01

Negotiating with your best self is a skill that can be applied to many aspects of life. In this episode, Jay discusses this topic with Jesse. Negotiation is a skill like decision-making or problem-solving. As with every skill, you can train yourself to become better at it. To negotiate as your best self, you have to recognize your personality trait…

1
Q&A: People Management with Jesse Arnoldson 13:48

3+ y ago13:48

13:48

People management can be one of the most difficult and important parts of a job. In this episode, Jesse answers some questions regarding this topic from his experience in MedMan. The first question is regarding payments, and Jesse does an emphasis on pay scales. He also shares three methods he has used for people to get a pay raise. Giving feedback…

1
Q&A: Recruiting and Interviewing with Jesse Arnoldson 15:37

3+ y ago15:37

15:37

The first episode of this week is about the most frequent inquiries MedMan gets about recruitment and interviews. Jesse covers x questions. From rearranging the interview process when there’s a no-show; to the relevance of references, Jesse talks about his experience dealing with these situations. Regarding incrementing the number of applicants, hi…

1
Swell: Patients Want to be Engaged with Zeke Kuch 17:22

3+ y ago17:22

17:22

Our last episode’s guest, Zeke Kuch, is back to give us a quick overview of Swell. Swell is a startup that was born in Utah, and they have been rapidly growing. Zeke talks about the company’s mission and its work in patient engagement. They offer review generation, tracking services, and a messaging platform that unifies Facebook, Google messages, …

1
The Ever Elusive Online Review with Zeke Kuch 20:48

3+ y ago20:48

20:48

Today’s guest is Zeke Kuch from Swell, a software company that helps clinics and medical centers better communicate and engage with their patients. We brought Zeke over on the show to discuss online review generation and the challenge it presents. Most customers go online and either look for or generate reviews about services. This plays an importa…

1
Deep Dive Into Our Values: Positivity with Molly Ramsay 16:40

3+ y ago16:40

16:40

Today we are diving deep into another of our values: Positivity. This core value is across the MedMan staff and is a criterion for being hired in the organization. Positivity isn’t being a ball of sunshine 24/7; it means always taking into account an optimistic approach to outcomes. Molly explains how she knows about someone’s positivity through th…

1
Deliberate Culture with Molly Ramsay 22:32

3+ y ago22:32

22:32

We are so happy to have Molly Ramsay over on the show again. This time to talk to us about deliberate culture and its impact on organizations. One of Molly’s biggest challenges and passions is company culture; This is why she jumped into the ship when MedMan was purchased in 2018. At MedMan, they had big company culture actions and small culture ac…

1
Getting to Know You -Part 2- with Jamie Mustard 14:51

3+ y ago14:51

14:51

Welcome back to the second episode with Jamie Mustard. In this episode, Jamie shares her experience as a process simplifier. In her previous job, she tells us how she helped the team be more efficient by getting more knowledge of the software system they worked with. Jamie then dives into her role at MedMan and how she’s adjusting to it. We close t…

1
Getting to Know You_Part 1 with Jamie Mustard 10:54

3+ y ago10:54

10:54

Welcome back to the Get To Know You series! In this episode, we want you to know our Operations Coordinator, the incredible Jamie Mustard! She landed in healthcare after talking to an acquaintance that was a professor at Idaho State University. She described to him health care administration, and after their chat, she got on track with this industr…

1
Book Review - The Coaching Habit by Michael Bungay Stanier with Jesse and Jay 18:12

3+ y ago18:12

18:12

At MedMan, we want to share knowledge with you. It doesn’t matter if it comes from another podcast, a book, or a Youtube video. In this episode, Jesse and Jay review a book, “The Coaching Habit” by Michael Bungay Stainer. They share their thoughts and opinions about it. Jay couldn’t leave this book alone; he read it in about three days! The way coa…

1
Rethinking the Annual Review with Jesse and Jay 15:20

3+ y ago15:20

15:20

Are you one of those passionate people that have hard-set opinions? Jay and Jesse invite you to question those thoughts in this episode. After reading Adam Grant’s book “Think Again: The Power of Knowing What You Don’t Know,” they experimented. Jay wants Jesse to question Annual Reviews. Are they worthless and absolutely unnecessary, as Jesse think…

1
Getting to Know You_Part 2 with Molly Ramsay 15:29

3+ y ago15:29

15:29

In this episode, we get to pick Molly Ramsay’s brain about her role and vision at MedMan. She reflects on her position and how she is a great asset to the company. Her interpersonal and intrapersonal skills are her superpower, and it all ends in what they both call “people issues.” Molly also shares her vision towards feedback and team input to acc…

1
Getting to Know You_Part 1 with Molly Ramsay 11:51

3+ y ago11:51

11:51

At MedMan, customer experience is at the top of the priority list. To deliver a great one, we need a top-notch team. This episode starts a new series! One in which you will be able to know the MedMan from the inside out. Today we are joined by Molly Ramsay, our Corporate Operations Director. We go through her life journey in all details. Molly foun…

1
Building Your Healthcare Network with Donna Bergman 15:48

3+ y ago15:48

15:48

In this second part of our interview with Donna, we cover the power of networking and dive deep into actionable steps to building a strong health care network. Jesse swaps stories with Donna on how they got into their respective local chapters. Donna recounts her funny experiences building a network and the piece of advice her boss and mentor told …

1
The Clinic of the Future with Donna Bergman 23:41

3+ y ago23:41

23:41

Healthcare should be easy for everyone to understand, but more often than not, it is complicated for patients and families to navigate. Today's guest, Donna Bergman, is a great example of someone 'who has a chip on her shoulder' on how things are done and has come up with ways to make changes. Director of Population Health for St. Luke's Health Sys…

1
Living Your Values Series- Intellectual Curiosity - Part 2 with Jesse and Jay 11:46

3+ y ago11:46

11:46

How do we know when someone lives to our company values? This is one of the main questions that Jesse and Jay answer in this second episode of the Living Your Values mini-series. Jesse shares the three main things he looks at in an individual when it comes to Intellectual Curiosity. Jesse also reflects on what traits he likes people to have when he…

1
Living Your Values Series- Intellectual Curiosity - Part 1 with Jesse and Jay 19:33

3+ y ago19:33

19:33

Welcome to the first episode of a new mini-series about how we live our values at MedMan. In the following episodes, we want to share how our core values transcend in everything we do. Intellectual Curiosity is a must for every team member at MedMan; it should be for your company too! Intellectual curiosity is like a muscle. You can exercise to mak…

1
Building Your Leadership Team with Jesse Arnoldson 21:20

3+ y ago21:20

21:20

Team leadership is something organizations are working on every single day.Jesse and Jay are back together to discuss how we can build our team’s leadership. Jesse learned that leaning on teammates from either the clinical part or the business part is essential through management. Also, checking which individuals in those branches are potential lea…

1
The Danger of Too Many Direct Reports with Jesse Arnoldson 14:32

3+ y ago14:32

14:32

How many direct reports are enough?Managers and leaders often have this question in mind when working. Jay and Jesse discuss this topic thoroughly based on their experience at MedMan. Even though the amount of reports depends on the practice one is managing, they are essential for decision-making. With this in mind, the amount recommended by Jesse …

1
Why Is Change So Hard? with Jason Ormond, Holly Davis, and Nathan Scholes. 15:44

3+ y ago15:44

15:44

Change can be something difficult or challenging, but it will always be necessary.We know life isn’t as static as we would want it to be. But having a change once in a while is good. Change management can be a whole conversation to have with teammates. Sometimes things happen so fast that the ability to adapt is a must to achieve what we plan. Keep…

1
The Power of Connections with Jim Trounson 13:11

3+ y ago13:11

13:11

Welcome back to the second interview with Medman’s founder Jim Trounson!In the last episode, Jim shared his advice and reflections about scouting and hiring the perfect team. In this episode, he will talk about what to do with them once they are inside your organization. Jim’s first thought is about understanding life as a 3 step journey. Step one …

1
Identifying Talent and Betting Big with Jim Trounson 20:46

3+ y ago20:46

20:46

Today’s guest is an exceptional one! Jim Trounson is here today to tell us the story of MedMan. As his founder and CEO, Jim goes back to how and why he started this company. Not having a micromanagement system and having all the team know their income is important to MedMan’s initial values. He also reflects on leadership and hiring processes. The …

1
The Keys to a Long and Successful Career with Tracy Farnsworth 14:28

3+ y ago14:28

14:28

Happiness is all about the relationships you build in life.In this magnificent episode with Dr. Tracy Farnsworth, he reflects on his career journey. Together, Tracy and Jesse go through experiences that ultimately have had a positive outcome. Tracy also gives advice on how to have a successful life, both personally and professionally. He also says …

1
Building a Successful Team with Tracy Farnsworth 17:37

3+ y ago17:37

17:37

The best leaders develop relationships of trust. This is what Dr. Tracy Farnsworth has been doing throughout his career. With a passion for people, he was appointed President and Chief Executive Officer of the Idaho College of Osteopathic Medicine in 2016. In his years of experience, he has taught them that leadership is not innate, it can be learn…

1
Getting the Most Out of Yourself and Your Time with Brad Turpen 20:44

3+ y ago20:44

20:44

Knowing how to manage time to avoid burnout and exhaustion is an important part of adult life.In this episode, we are back with Brad Turpen. He offers the best advice on when to say yes and when to say no. Brad goes deep on how a “we’re not in control of everything” mindset is healthy. Accepting this helps have a better approach to time management …

1
Teaching Doctors To Lead with Brad Turpen 16:23

3+ y ago16:23

16:23

Brad Turpen is all about teaching leadership skills to his team.After leaving the Airforce, Brad got into healthcare and has been working on developing leadership skills with his team of physicians. Brad strives to engage them in operational, governance, or executive levels. His experience coaching sports teams has taught him skills to apply to his…

1
Strategy and Traction with Jason Ormond 14:59

3+ y ago14:59

14:59

Welcome back to the second episode of the Jason Ormond series.Jason shares with us his advice on building success for the business. Being patient-centric is one of the core values for Bingham Memorial Hospital. It is fundamental also to have a reporting system exclusive for the team. This will help everyone be on the same page. In the end, all the …

1
Walking Into Enormous Change with Jason Ormond 37:21

3+ y ago37:21

37:21

Jason Ormond has a quite interesting story about how he landed in healthcare!In this first episode with Jason, he reflects on how his life took several curves that led him to healthcare. Starting his work life as a builder and contractor, Jason decided to go back to school. He later started working at Pocatello Women’s Health Clinic, where he still…

1
DocPace Is Revolutionizing the Way We Schedule Patients with Shelby Sanderford 14:45

3+ y ago14:45

14:45

Welcome back to our chat with Shelby Sanderford!In this episode, we take off where we left with the DOCPACE mission: To reduce the wait time for patients. Through Artificial Intelligence, DOCPACE is creating a system to understand how the provider and the patient behave. Based on machine learning, data is analyzed to play Tetris with the schedule a…

1
Why is it so Hard to Solve Healthcare Problems with Shelby Sanderford 13:26

3+ y ago13:26

13:26

To deliver the best service possible, a balance between the patients, providers, and payer’s needs is necessary.In this first episode, we talked to Shelby Sanderford, CEO at DOCPACE. Jesse interviews her about how she ended up working in healthcare. Shelby wanted to be a doctor but after shadowing a teacher she fell in love with health administrati…

1
Financial Controls in a Medical Practice with Jay Holmes 13:02

3+ y ago13:02

13:02

Having financial controls in place reduces the risk of fraud opportunities popping up.We are back again with Jay Holmes as a guest. This time talking about the importance of financial controls in medical practice. Financial controls don’t only refer to fraud and embezzlement, but consistency in reporting. Generating a fluid process to produce data …

1
The Importance of a Month-End Close with Jay Holmes 20:10

3+ y ago20:10

20:10

The practice financials are sometimes a headache, right?In this episode of the MedMan Podcast Jesse and Jay discuss how important it is to have a month-end close. These practices are decisive before taking any decisions on the business. Decision-makers only review the P&L, but what is behind it is also important. Taking into account balance sheets,…

1
Building a Patient Panel From Scratch with Sherry Stanton 12:08

3+ y ago12:08

12:08

Sherry Stanton is back to discuss the journey of building a patient panel with us in this episode of The MedManPodcast!When Sherry saw how difficult it was for some people to have access to a care provider, she took the decision of becoming one herself. For the last four years, she has been a nurse practitioner. Sherry recognizes the hardest part o…

1
Getting to Know Sherry with Sherry Stanton 19:22

3+ y ago19:22

19:22

Some people decide to invest their lives in patient and family care. This is the case for the wonderful Sherry Stanton, our guest on this episode.Jay interviews Sherry, an incredible registered nurse, on her journey. Sherry shares how she got involved with healthcare from a very young age. She also looks back at her younger years when nursing was “…

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