Interviews with Strolid CEO and Founder Vin Micciche, BDC industry icon and veteran
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The team from Car Dealer talk about the latest news and interviews in this regular podcast, sponsored by Carwow.
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The Car Dealership Guy Podcast, hosted by Yossi Levi, delivers authentic conversations with industry leaders, top dealers, and innovators, revealing the insights shaping the future of automotive retail. Plus—Don't miss Industry Spotlight, hosted by Sam D’Arc, highlights standout dealerships, innovative companies, and the trends driving success in today’s automotive market. Tune in to new episodes every Tuesday and Thursday. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for the b ...
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Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative think ...
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The Modern Tire Dealer Show provides a regular look at the tire industry with special attention to the independent tire dealer. The show features interviews, conversations and analysis from industry leaders and the staff of Modern Tire Dealer magazine, including Editor Mike Manges, Managing Editor Joy Kopcha and Associate Editor Maddie Gehring.
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Welcome to the Car Dealership Podcast, your go-to source for all things AI and innovation in the retail automotive industry. Supported by AutoChat.ai, this show brings you insightful interviews with industry leaders, cutting-edge discussions about emerging technology, and real-world strategies for driving dealership success. If you’re looking to stay ahead of the curve and harness the power of AI to elevate your automotive business, then you’re in the right place. Tune in and discover how to ...
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A podcast for Independent Used Car Dealers to get help on how to improve their dealerships and their life. As current used car dealers, Luke and Jeff find the best advice from industry experts and other successful dealers. If you want to learn and grow your business with like minded used car dealers tune in each week. "Dealers Helping Dealers"
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Welcome to Dealer Driven! A podcast all about your industry, from your association, focused on amplifying your success. Join hosts Camron Wilson and Michael Hayes as they explore the daily challenges and opportunities dealerships face and how to navigate through them. These 15 to 20-minute drive-time episodes will highlight the best ideas for opportunities and solutions to operational challenges you face, as well as warn you about issues on the road ahead. If you work in a dealership, this i ...
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Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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See the art world through my eyes as an art dealer with thirty years in the business. Interviews of unique and interesting individuals that collect, deal and find art as compelling as I do. Learn the pitfalls of the art world and the interesting cast of characters that are a constant thread of entertaining commentary. Pull up a chair with me, Mark Sublette and the Art Dealer Diaries.
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Down Payment is the podcast for used car dealers and industry professionals that are looking for insights, best practices, and news on the used car industry.
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Welcome to Data Dealers, where co-hosts Garrett Nann and Heather Gunn explore the power of data-driven marketing. Heather asks the big questions, and Garrett shares expert insights on using high-intent buyer data to cut customer acquisition costs and boost business through paid ads and omnichannel strategies. Perfect for small business owners and seasoned marketers alike, this podcast delivers practical tips and real-world examples to turn data into dollars.
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Podcast by DealersEdge
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Dorothy and the Dealer What’s the meaning of life? Why do we think the way we do? Is our perception of reality real? What influence do our thoughts and actions really have over our reality? If life was one big game and you were handed the ultimate cheat sheet, would you use it to win? Or, would you take a chance on the roll of a dice? Dorothy and the Dealer take you on a joy-ride down life’s many rabbit holes. Discover what makes you and the universe tick. Get inspired by fresh takes on how ...
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Know Thy Self
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The podcast that is designed to bring today's insights to automotive retail professionals from the people who are LIVING it day in and day out!
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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The podcast for Cartilage Free Captain - SB Nation's Tottenham Hotspur Blog
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Вольная беседа о театре с людьми, активно включенными в современный театральный процесс. Аля Шуленина - театровед, театральный критик.
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The Dealer Training Podcast is for any person that is interested in obtaining a dealers license to open a small car dealership. It is also for persons that currently have a dealer license. The podcast covers dealership trends and offers valuable advice for any currently licensed dealer or anyone getting a dealer license for the first time. Learn more at Delus Johnson's Official Dealer Training website: https://dealerslicense.com
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Welcome to the Dealer Deep Dive podcast. Where it's our mission to educate, inspire and motivate anyone in or around the automotive industry. With your host Andrew Lemoine. Sponsored by Car Loans Canada
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This podcast is for viewers to take a step into the shoes of people in the auto industry. It gives them a chance to speak about industry setbacks, promotions, drama, and many more things. Every episode I will be interviewing people from different positions and from various dealerships throughout the Houston area. Cover art photo provided by Omer Rana on Unsplash: https://unsplash.com/@omerrana
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The Rural Lifestyle Dealer podcast features stories from the pages of Rural Lifestyle Dealer magazine.
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Because every day life happens and everyday we could all use a little hope, a little realness and a bit of inspiration.
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A ridiculous podcast about Tottenham Hotspur Football Club
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Dealer Tech Tuesdays - Where we discuss all things dealership tech. The good, the bad, and the ugly. We believe tech can empower your dealership to conquer an ever-changing world.
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The Precision Farming Dealer Podcast is the farm equipment dealer's audio sources for information on precision farming technologies and their application, as well as how to market, sell and service for increased customer value.
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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A collaboration between the Dave Cantin Group and Cox Automotive, Dealer News Today creates content and information for dealers in the automotive industry. The information they need today and insights for tomorrow. Our content is exclusive and our podcasts feature automotive industry powerhouses from around the globe giving master-class advice to dealerships.
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Podcast by The Hope Dealers
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Auto Dealer Live is hosted by David Villa, CEO of iPD. David has over 20 years of experience working in the Automotive industry and is passionate about being a voice of change that pushes the industry forward in a positive direction. The purpose of Auto Dealer Live is to bring together automotive’s best and brightest in an effort to create positive change, promote growth and generate
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This Podcast Highlights Those Who Left The Illegal Life Behind To Pave a way from themselves Legally.
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Welcome to The Art Dealers Co, where we're not just content creators; we're storytellers. Our collective is a vibrant community of individuals passionate about weaving narratives that delve into the realms of pop culture, music, fashion, and lifestyle. // @theartdealersco
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Sit down with three friends while they have their unpoligatic and open conversation. With totally different backgrounds and experiences this show can go from relationships, sports, aliens, and no telling where else. This show is unfiltered and far from being politically correct, so please enjoy the show. Support this podcast: https://podcasters.spotify.com/pod/show/legal-drug-dealers/support
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The Texas Dealers Podcast if produced to help persons obtain a Texas dealers license and run a dealership in Texas. The podcast has helpful startup tips, profit strategies, negotiation advice, and lots of helpful information for every Texas dealer. The Automobile Dealer Training Association is approved by the Texas Department of Motor Vehicles to provide required dealer pre-license and dealer renewal training. Learn more at https://texasdealers.com
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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The truth is undeniable. What ‘s real is hard to deny. Hosts Gee Money and Benny Blanco discuss the lives and transitions by individuals who have truly lived a drug dealers dreams. You will hear from guests that are too familiar with the consequences that come with that life decision. Listen, learn, and try to relate as these incredible stories are told from the people who survived living their dreams.
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In this episode of The Dealership Deep Dive, we tackle one of the most overlooked but costly issues facing dealerships today: toll management. From juggling multiple toll agencies to handling mounting fees and fines, managing tolls for service loaners and rentals can quickly turn into a logistical nightmare. Join us as we explore the hidden pain points dealerships encounter, discuss best practices, and highlight solutions that can simplify the process—saving time, money, and stress. Whether ...
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Whether you are building a BDC from the ground up or you have a an existing BDC, Colin can analyze your sales process, make recommendations on how you can sell more cars, assess the sustainability of your team members, provide one-time or ongoing training, coaching and management both in a classroom group environment and one-on-one, help your BDM/BDD by installing tools and metrics to hold your team accountable, or have an open-house recruiting event for your sales floor or BDC, 708-RED-LINE ...
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The “Dope Dealers” are Veteran Comedians @tobehixx & @jamaldoman who have combined for over 50 television/movie appearances. Best friends and polar opposites Tobe & Jamal each week bring their unique perspectives on various topics from sports, entertainment, politics, comedy, and of course the streets. Dope Topics! Dope Guests! Dope Laughs! A Dope Podcast! Listen and find out why we are The Worlds Most Dangerous Podcast!
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Get closer to the Wheeler Dealer, Mike Brewer, with his new podcast where Mike offers his thoughts on the world of cars from a lifetime in the industry. Alongside his good friend, broadcaster Andy Jaye, Mike will be chatting to famous faces about their fantasy road-trips, responding to the latest motoring news, and answering the questions you want to ask. Follow Mike’s social channels @mikebrewer on Instagram and Twitter and Wheeler Dealer on Facebook to be the first to know when a new episo ...
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Welcome to Elite Dealers. This show is brought to you by our very own Pim Roelofsen, CRO at MEDDICC! In this show, you'll hear from successful sellers from across the industry where they share their best deals and what made each deal special!
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Doctors Are Drug Dealers is a platform to talk about the ins and outs of a plant based lifestyle. We’ll provide education and information, and on some episodes we’ll just flat out talk shit, argue ideas, build and bond. This is a platform for self love-empowerment and a gathering of great minds. Maybe together we can change some shit. Welcome.
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Nous allons vous apprendre à devenir des Dealers d'Histoires.Vous découvrirez comment utiliser le storytelling, la narration, l'hypnose, le leadeship, la persuasion, l'inception pour faire passer vos idées et captiver vos interlocuteurs ou votre audience.Bienvenue sur Inception Podcast : Dealer d'Histoires, je m’appelle Franck Marcheix, storyteller et narrateur, fondateur de l’Inception Selling, spécialiste du changement rapide, expert en hypnose, influence et réthorique. Auteur, mentor, con ...
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Television Personality Beth Troutman and Internet Star Derek Clark (AKA Rapping Dad) are motivational speakers who believe in the power of positivity and vulnerability. Together, they share stories of hope and inspiration with the goal of helping listeners overcome life's obstacles to ultimately find joy, forgiveness, and his or her authentic self.
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Oasis: a place for refuge, safe place, and shelter. It is where we want people to be seen, to feel safe, and to be heard. And that’s what our neighborhood grocery podcast, the Hope Dealers Podcast, is all about! We want to give hope and help people find out their own unique purpose and voice; creating a safe space for every person or group to discuss just about anything. A podcast that corrects systematic divides by growing a whole new world of opportunities for each individual. Coming out f ...
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Shahrokh Rezvani: Artist & Master Printmaker - Epi. 344, Host Dr. Mark Sublette
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1:01:39Once in a while you come across somebody and you realize in that moment they're important in art history, and maybe their story hasn't been told yet. In this case, I don't think it really has. You see, my guest today is Shahrokh Rezvani and he's a very interesting man to say the least. He immigrated to the United States from Iran. What makes him so…
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S1E16: Automotive BDC Value vs Cost: Strategies, ROI, and Outsourcing Insights
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55:45Vin Micciche analyzes the hidden costs of in-house BDCs (staff turnover, tech fragmentation) versus the ROI of outsourcing. Vin breaks down how Strolid’s centralized model reduces overhead by 30-40% while improving lead-to-appointment conversion rates, citing a 12-month ROI case study where dealers gained $18 in profit for every $1 invested. The ep…
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4x'ing Used Car Sales: This Franchise Dealers Ultimate Pre-Owned Playbook | JR Toothman, Dealer Principal at Toothman Ford
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43:07Today I’m joined by JR Toothman, Dealer Principal at Toothman Ford. We break down how he’s quietly 4x’ing used car sales—his secret acquisition playbook, the hailstorm that led to his biggest sales day ever, and the behind-the-scenes strategy powering his used car empire. This episode is brought to you by: 1. OPENLANE - The world’s best online deal…
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UCDP Ep #73 – Real-Time Lot Management with Mike Hanna of TrueSpot
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22:56In this episode of the Used Car Dealer Podcast, Zach talks with Mike Hanna, CEO of TrueSpot, an innovative company transforming fixed ops with real-time vehicle and key tracking technology. They discuss how TrueSpot’s solutions minimize wasted time, cut costs, and ultimately enhance the customer experience. From initial challenges and triumphs to u…
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New Chinese brand on the way, more Shanghai motor show highlights, and Polestar gets serious about battery health – with Patrick Cresswell, episode 205
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1:12:25Exclusive: Omoda and Jaecoo maker signing up dealers for third brand in UK – Lepas Car Dealer’s James Baggott reveals what has caught his eye on trip to Shanghai Motor Show Video: Meet Mornine – the AI-powered salesperson set to help in car dealers soon Tesla Model 3 named UK fastest selling used car as EVs fly off the forecourts UK drives a boom i…
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Ep. 657 - Human First, AI Fast: The New Sales Formula, with Kyle Mountsier
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21:23In this episode I’m hanging out in person with my good friend Kyle Mountsier—COO at ASOTU (Automotive State of the Union), we talk about everything from AI implementation in dealerships to the real reason human connection is the most valuable currency in retail auto. We’re recording this one in person from New York City, floor-sitting style (yep, y…
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In this episode, the boys chat with people they ran into at BHPH United 2025. They talk about buying habits, dealership trials, processes, etc. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the …
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How to Instantly Build Trust and Credibility with Internet Buyers
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23:37In this episode, I share one of my biggest secret weapons for converting more Internet leads — selling yourself first. It's not about hard selling the car; it's about showing the value in doing business with you and your dealership. I dive deep into tactical strategies for prepping before the first call, leveraging past customer history, using comm…
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214: Adolescence Unpacked: What Everyone’s Missing About This Netflix Series
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24:54You have probably heard about the new Netflix series, “Adolescence”, that has got everyone talking. In this episode, Mitch and Mills go beyond the surface chatter about the themes of toxic masculinity and social media and unpack why they think most people completely missed the deeper message of the production. They cover: 🎭The subtle themes that mo…
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NAPA Auto Care has a new program that helps technicians purchase the tools they need. Learn more on this episode of The Modern Tire Dealer Show.על ידי Modern Tire Dealer
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Increasing the Value of Your Dealership
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22:19Valuing a dealership isn’t a one-size-fits-all process — and most owners underestimate what really drives worth. In this episode, Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors, joins hosts Camron Wilson and Michael Hayes to talk through the real factors that impact dealership valuations and how to strengthen them. Erin shares wh…
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S1E15: Revolutionizing Sales: AI’s Role in Rapid Response and Personalized Customer Care - Automotive BDC
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46:45Vin Micciche and Thomas McCarthy-Howe return to unpack AI-driven strategies for cutting lead response delays and hyper-personalizing interactions. The episode details Strolid’s co-pilot system, which equips agents with real-time inventory/credit data during calls and AI-powered dynamic scripting that adapts to customer sentiment. Case studies revea…
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S1E14: The Human Side of AI In Automotive BDC: A People-Centric Approach
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1:21:15Vin Micciche and Strolid CTO Thomas McCarthy-Howe dissect how AI enhances rather than replaces human empathy in dealership communications. The conversation highlights AI’s role in sentiment analysis during calls, automating CRM note-taking to free agents for complex interactions, and using conversation history to personalize follow-ups. Thomas emph…
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S1E13: How Automotive BDC & Service BDC Can Help Dealers Provide Excellent Customer Experiences
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48:21Strolid CEO Vin Micciche and VP of Client Success Josh Sack explore how integrated BDC strategies elevate dealership-customer relationships. The episode emphasizes the critical role of rapid phone response times (under three rings) in preventing customer defection, proactive service appointment management, and leveraging post-purchase lifecycle eng…
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Unlocking Retention: The Power of the First Service Appointment
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24:19The success of dealership service departments often hinges on effectively setting and securing first service appointments—a pivotal step many dealerships overlook. But it could significantly boost customer retention through strategic processes and engaging customer experiences. In this episode, sponsored by DriveSure, Patti Tremonti, CEO of MTN Aut…
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A powerful sales technique you need to use | Down Payment the Podcast for Used Car Dealers S4 E21
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7:43A powerful sales technique you need to use | Down Payment the Podcast for Used Car Dealers S4 E21 What's a powerful sales tool that your team isn't using? Find out on this week's Down Payment. Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Inst…
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Unlocking Hidden Revenue with the Lead Recovery System
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5:23In this episode, we dive deep into the biggest untapped opportunity for businesses today: converting anonymous website visitors into real, paying customers. I’ll explain exactly how the Lead Recovery System works, why 90% of your website traffic is slipping away unnoticed, and how this simple yet powerful technology can help you recover thousands o…
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S1E12: Striking the Balance: Perfection vs. ‘Good Enough’ in Customer Service
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46:56Vin Micciche and Josh Sack debate operational pragmatism in dealership operations. They argue against chasing unrealistic 100% satisfaction metrics, advocating for standardized processes that deliver consistent 80-90% reliability across call response times, follow-up cadence, and issue resolution. The conversation highlights how Strolid’s “tamper-p…
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S1E11: Service BDC: Challenges and Solutions To The Complexities of The Service Department
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1:05:43Josh Sack returns to break down the operational intricacies of modern service departments. The episode covers Strolid’s eight-page onboarding process for aligning BDC agents with dealer-specific workflows, optimizing scheduler capacity to reduce “declined appointment” rates, and bridging communication gaps between sales and service teams. A case st…
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S1E10: The Power of Customer Experience: How Service BDC Can Make or Break Dealerships
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51:53Strolid VP of Client Success Josh Sack explores the transformative role of service BDCs in retaining loyal customers. Josh details strategies for managing appointment overflow, reducing advisor burnout through empathetic call handling, and using CSI-focused follow-ups to mitigate negative surveys. He highlights how missed calls directly correlate w…
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S1E9: Using An Automotive BDC As A Barometer
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54:33Strolid CEO and Founder Vin Micciche discusses leveraging BDC operations as a diagnostic tool for dealership health. Vin explains how analyzing lead volume, CRM consistency, and appointment show rates exposes systemic issues like pricing misalignment, inventory gaps, or marketing inefficiencies. He emphasizes the importance of separating third-part…
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S1E8: Automotive BDC Help: Vehicle Pricing, Appointments, And Process
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1:00:17In this episode, Vin Micciche details how effective BDCs optimize pricing strategies, appointment reliability, and process alignment. He explains how Strolid’s agents use dynamic scripting to qualify buyer budgets, match inventory to needs, and instantly hand off “hot” leads to sales teams. Vin also advocates for BDCs to bridge silos between sales …
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S1E7: Car Dealers, Turnover, Training, And Recruiting Automotive BDC
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1:07:20Vin Micciche addresses the persistent challenge of turnover in dealership BDCs. Vin shares Strolid’s retention strategies, including capped 40-hour workweeks, clear career pathways, and a “hire nice people, then train” philosophy. He critiques traditional sales-driven cultures that burn out staff and highlights how structured training and empatheti…
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S1E6: AI, Automation, And Automotive BDC
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1:01:59Vin Micciche explores the transformative potential of AI and automation in dealership communications. Vin clarifies the difference between AI (adaptive learning) and automation (rule-based tasks), showcasing how Strolid uses AI to analyze call sentiment and personalize follow-ups while reserving human agents for complex conversations. He debunks my…
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S1E5: The Costs Of Automotive BDC
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1:08:48Strolid CEO and Founder Vin Micciche dissects the financial and operational realities of building and maintaining a Business Development Center (BDC). Vin breaks down costs like physical space, technology integration, personnel management, and the hidden expenses of inconsistent processes. He contrasts in-house BDC challenges, such as staffing shor…
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Joost Nieuwlaar: How to Build a High-Converting Dealership Website
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41:07Send us a text In this episode, my guest is Joost Nieuwlaar, a digital consultant at Datamotive, Joost has been active in the digital automotive world for more than seven years. He helps dealer holding companies and car companies optimise their digital strategy, from lead generation to conversion. Joost stood at the cradle of Datamotive, inspired b…
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S1E4: What Is A Customer Lifecycle Center?
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48:22Season 1, Episode 4: What Is A Customer Lifecycle Center? In this episode, Vin Micciche introduces the concept of a Customer Lifecycle Center (CLC), a holistic approach to managing dealer-customer relationships beyond the initial sale. He outlines strategies for post-purchase engagement, such as proactive service scheduling, recall management, and …
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S1E3: Why Is Lead Handling Challenging?
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59:30Season 1, Episode 3: Why Is Lead Handling Challenging? Vin Micciche dissects the common pitfalls in dealership lead management, from delayed responses to misaligned sales and marketing teams. Vin explains how fragmented CRMs, over-reliance on third-party leads, and poor process accountability often sabotage conversions. He advocates for unified sys…
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S1E2: How Great BDCs Operate
1:11:23
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1:11:23Season 1, Episode 2: How Great BDCs Operate Strolid CEO Vin Micciche explores the critical role of Business Development Centers (BDCs) in modern dealership success. Vin shows how top-performing BDCs combine prompt lead response, personalized communication, and data-driven follow-up to convert inquiries into appointments. He stresses the importance …
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S1E1: Sell Cars Then and Now
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1:18:07Season 1, Episode 1: Selling Cars Then and Now Strolid CEO and Founder Vin Micciche discusses the evolution of automotive sales from pre-internet practices to today’s digital-first strategies. Vin shares firsthand experiences from the 1990s, highlighting how opaque pricing and aggressive tactics eroded consumer trust, and contrasts this with modern…
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Industry Spotlight: Why Most Dealers Fail at Lead Follow-Up—And How Tech Closes the Gap
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45:23Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Yuriy Demidko, Chief Information Officer at DPFox; and Matthew Muilenburg, Chief Product Officer at Impel. This episode of th…
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Save money and avoid fines | Down Payment the Podcast for Used Car Dealers S4 E20
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6:18Save money and avoid fines | Down Payment the Podcast for Used Car Dealers S4 E20 What's one thing you can do to easily save money and avoid fines? Find out in this week's episode of Down Payment. Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod …
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Ray Dewey: Art Dealer & Expert - Epi. 343, Host Dr. Mark Sublette
1:20:35
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1:20:35I had Ray Dewey on my podcast today. I had him on a couple of years ago (episode 259) and we went through his life story, from his childhood up until he closed his gallery in Santa Fe, which was one of the best Southwest art galleries of all time. Well, he happened to be in Tucson today so I asked him if he'd do another podcast and he obliged. Ray …
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"GMs Don’t Get Finance": How This Operator Uses F&I to Outrun the Market | Chase Channell, General Manager of Victory Honda Jackson
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52:25Today I’m joined by Chase Channell, General Manager of Victory Honda Jackson. We get into how he went from college dropout to GM by 25, why mastering finance separates good GMs from great ones, and why he still personally desks every single deal at his store. This episode is brought to you by: 1. DLRdmv – Dealers, are you still stuck using outdated…
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Coaching Employees for Success | Down Payment the Podcast for Used Car Dealers S4 E19
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17:39Coaching Employees for Success | Down Payment the Podcast for Used Car Dealers S4 E19 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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Helper Vibes Seller Vibes: How to Win the Call in 30 Seconds
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20:06In this episode, I break down one of the most overlooked—but powerful—skills in phone sales: your tonality. It’s not just what you say. It’s how you say it. I share how I intentionally changed my voice, volume, and energy over time to sound more exciting, engaging, and attractive to buyers—and how you can do the same. We dive deep into why first im…
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Industry Spotlight: Why Tariffs Could Fuel a Used Car Squeeze– And How Dealers Are Pivoting
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34:43Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Doug Obenhaus, President Texas Auto Sales, and David Kang, Chief Marketing & Analytics Officer, Copart. This episode of the C…
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Should you use todays wholesale market to clean up aged inventory? Lotwalk.com #weknowretail #first30 #lotwalk
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16:13Should you use todays wholesale market to clean up aged inventory? I will go over todays market and how to navigate through it. Lotwalk.com #weknowretail #first30 #lotwalkעל ידי Lotpop
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BCA buys Aston Barclay, Ineos ditches agency sales, and criticism hits ZEV changes – with Jamie Caple, episode 204
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1:10:17Donate to Jamie Caple's London Marathon run, in aid of Ben Aston Barclay joins Constellation Automotive Group as BCA completes takeover of rival firm Ineos ditches agency sales and slashes dealer network in bid to 'right size' operations US buyers won’t swallow 25% Trump tariff price hikes on imported cars – NADA boss warns H.R. Owen to sell Zenvo …
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Ep. 656 - Avoid This Mistake, Unlock Customer Loyalty, with Christine Mitchell
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22:00In this episode, my guest is Christine Mitchell—aka The Car Lady— founder of The Car Lady Canada, and we talk about what it really takes to build dealership loyalty, elevate women in automotive, and create a culture that actually sticks. Christine’s been in the car business since she was 16—and what started as a gig in the lube lane turned into a n…
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Industry Spotlight: Who Killed The Loaner Car– And Why Service Customers Don’t Miss It
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25:31Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Cody Hansen, Fixed Operations Director Ferman Automotive, and Matt Gonzalez, Sr. Account Executive, Automotive at Uber. This …
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A Dress Code for Dealerships | Down Payment the Podcast for Used Car Dealers S4 E18
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13:36A Dress Code for Dealerships | Down Payment the Podcast for Used Car Dealers S4 E18 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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The boys discuss ways to stay motivated, the wear and tear of the job, being efficient, and finding purpose. Tune in to dive into the details. Thank you for listening, we hope you learned something new. Let us know what you think. -Leave us a review www.theindependentdealer.com [email protected] Support the businesses that support the p…
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Robert Sommers: Fine Arts & Antique Dealer - Epi. 342, Host Dr. Mark Sublette
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1:04:26When people that I'm interested in talking to come into my gallery, I want to grab them and take them to my studio and talk to them. Well, lucky for me, Robert Sommers walked into my store today. He's a long time friend, a very knowledgeable art dealer, and the owner of Blue Heron Gallery. I had recorded a podcast with him seven years or so ago, bu…
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Fix Your Dealership Now - Leadership Secrets They Don't Teach! With Kurt Von Ahnen
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14:28Leadership in the Dealership — with Kurt Von Ahnen 📍 Dealership fiXit Podcast — Episode Throwback Leadership isn’t a memo. It’s not just management. It’s showing up, walking the floor, communicating clearly — especially in times of chaos. In this re-released highlight episode, Kurt Von Ahnen shares practical wisdom on how powersports and motorcycle…
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The Retention Formula: Insights from Tully Williams
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24:20Customer retention in the dealership service department is about more than just numbers—it's about treating every customer as if they're family and earning their repeat and referral business. In this episode, Tully Williams, Fixed Operations Director at the Niello Company, emphasizes the importance of measuring retention consistently and realistica…
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How Family Turmoil—And A Patriarch’s Dying Wish—Sparked A Bold New Chapter For Crain Automotive | Christian Crain, VP of Operations at Crain Automotive
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49:15Today I’m joined by Christian Crain, VP of Operations at Crain Automotive — a 16-store dealer group based in Arkansas. We dig into a story that’s both unique and all too common in the car business: generational turmoil, how control can fracture a family, what it takes for the next generation to rebuild and much more. CDG's Automotive Tariff Tracker…
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Tariffs are here Safeguard from the trade war | Down Payment the Podcast for Used Car Dealers S4 E17
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6:27Tariffs are here Safeguard from the trade war | Down Payment the Podcast for Used Car Dealers S4 E17 Donald Trump's tariffs are here. What can you do about it to safeguard your dealership from the effects of the trade war? Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealer…
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We are seeing a lot of retail prices going DOWN LotWalk.com #weknowretail #first30
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9:36We are seeing a lot of retail prices going DOWN where most are thinking they should be going upעל ידי Lotpop
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Hybrids allowed until 2035, Trump tariffs continue, and Xpeng and BYD expand – with Sheik Hassan, episode 203
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1:03:46Carwow.co.uk/Partners/CarDealerPodcast Government confirms hybrids to be sold until 2035 while ZEV Mandate fines slashed Swansway to open third BYD dealership as group confirms acquisition of ex-Bravoauto site JLR pauses car deliveries to US as it considers how to deal with 25% US tariffs XPeng opens first dealers in the UK and targets 25 showrooms…
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