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Talent Hub Talk

Ben Duncombe: Salesforce, Sales Force, CRM, Data

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Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
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We are two passionate Graduate Recruitment and Development Experts, coming together to share the latest insights and developments for organizations who want to build the best possible graduate programs. Over a series of podcasts, we will share our thoughts and interview people connected to the industry that we feel are shifting the dial; a blend of practitioners, technology visionaries and let's not forget some graduates themselves, so we can truly understand their needs and build programs t ...
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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approa…
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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners …
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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development. Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up wi…
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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can…
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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how …
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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years. In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving …
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successful…
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In today's episode, we look back on some of the highlights from 2023. Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have. Follow us into the new year: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www…
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This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies. In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his o…
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In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation. During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and …
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In today's episode, we’re joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code. Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with …
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In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author. We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.על ידי Ben Duncombe: Salesforce, Sales Force, CRM, Data
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In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting. Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role …
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In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand! We hope you enjoy the episode!…
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In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.על ידי Ben Duncombe
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In this week’s episode, we’re joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK. We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background. He shares tips and advice …
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In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future. Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI …
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In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow. We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he c…
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023. He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the epis…
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In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer. Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion…
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In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them! Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers…
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This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn. In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce co…
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This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to th…
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In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners. You can find both A…
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In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook. We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he d…
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In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective. This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that…
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In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world. We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structur…
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In today's episode, we’re joined by Lars Malmqvist, Salesforce CTA, and twice-published author. We cover a breadth of topics in this episode, including his passion for studying, his career through consulting, launching and scaling a Salesforce services business that became a product business, becoming a CTA, writing to Salesforce books, and much, m…
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, April to June 2023. He touches on vacancy volumes, redundancies, job applicant numbers, managed services offerings, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and a…
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In today’s episode of the Talent Hub Talk, we’re joined by Sandhya Mangrulkar, Senior Manager and Salesforce CTA. Sandhya shares the details of her early career, how she came to work with Salesforce, and what she has seen to be the differences between working both onshore and offshore. She talks through her different Salesforce roles and how she ha…
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In today's episode, we’re joined by Mark Good, AI expert and Founder of AI Force Training. Mark provides fascinating insights into the world of AI and explains how Salesforce professionals are currently using GPT tools and where opportunities exist for future transformation. He talks us through some of the key points from the Salesforce AI Day and …
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In today's episode, we're joined by Waruna Buwaneka, a Salesforce CTA and Enterprise Architect. Waruna talks us through his education and early career, including his initial exposure to consulting and some of his early lessons. We discuss what Waruna learned from working in a family-run business for several years and how he had a varied and broad r…
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In today's episode, we are delighted to be joined by Chris Pearson, an Enterprise CRM Applications Director. Chris talks us through his early career, how he came to work with the Salesforce platform, and what the transition into leadership was like for him. We discuss the importance of still staying close to the technology as your responsibilities …
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In today's episode, we catch up with long-term Talent Hub friend, USA-based Salesforce Recruiter, Christopher Hopper, for a chat about Salesforce recruiting in the current market. We look at both the USA and ANZ markets and delve into topics such as what’s happening with Salesforce salaries, the current timeframes to fill Salesforce roles, and whet…
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In today's episode, Ben answers the questions he's asked most frequently, such as is there currently an oversupply of available candidates? Are companies offering employer-sponsored visas for overseas applicants? And what exactly is a "hidden" job market? We hope you find this insight useful and that you enjoy the episode!…
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In today's episode, we’re joined by Martin Vyskocil, a Salesforce CTA and Associate Partner at IBM in the UK. Martin talks us through his early career, how he came from a non-I.T. background initially and explains how working in different sales support manager roles has actually benefited him in his Salesforce career. Martin explains how he first c…
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In today's episode of Talent Hub Talk, we’re joined by Anita Hedges, Social Impact Lead for Merkle in New Zealand. Anita provides insight into her early career, how she came to work with Salesforce, and what she had initially focused on. We discuss how she came to focus on sustainability before stepping into the Social Impact Lead role and why this…
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In today's episode, we're joined by Srini Munagavalasa, a Vice President for the Salesforce COE at MUFG Financials and the author of the Salesforce Business Analyst Handbook. Through the episode, we discuss how Srini moved into customer-facing business engagement roles, having started his career as a Developer in SAP. We look at what has made him p…
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. Click here to download your copy of the ANZ Salesforce Market Survey! In this podcast episode, listen to Ben's response to the data, what he believes that it means and why, and how it compares t…
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next week, where we bring you insights from Salesforce managers. Click and download your copy of the ANZ Salesforce Market Survey! In this podcast, listen to Ben's response to t…
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In today's episode of Talent Hub Talk, we’re joined by Anand Narasimhan, the CTO at S-DOCS with 15 years of experience previously working for Salesforce. He was the 11th person to become a Salesforce CTA globally and has sat as a judge on numerous CTA Review Boards, including being involved in judging the first 10 CTAs ever to pass. Anand shares hi…
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In today's episode of the Talent Hub Talk, we are delighted to be joined by Wendy Zveglic, a Senior Manager of Solution Engineering at Salesforce. Wendy talks us through how and why she transitioned from a successful career in finance to becoming a Solution Engineer at Salesforce, without prior experience in an IT role. She explains what the first …
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In today's episode of the Talent Hub Talk, we are delighted to be joined by David Sinclair, Founder of CROxCRM, who has a wealth of experience in the Salesforce ISV space, and is currently helping product businesses holistically maximise their potential. Through the episode, David provides insight into his early career and when he was first exposed…
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In today's episode, we are delighted to be joined by Jordan Baucke, a Salesforce Technical Architect based in Denver. Jordan explains how he first came across Salesforce in 2008, what interested him about opportunities in the ecosystem back then and why he has always found his way back to Salesforce after running his own startups or venturing into …
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In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, January to March 2023. He touches on the contract space, the impact he has seen on the market following pockets of redundancies made within the quarter, how consultancies are currently hiring for projects, and how Salesforce salaries are tracking O…
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In today's episode of the Talent Hub Talk, we are delighted to be joined by Neha Nagori, a Salesforce CTA based in Dubai. Through the episode, Neha provides insight into her education and how she was assigned to a Testing role when she moved into the workforce, which made her consider moving overseas for further study and to retrain. Neha shares ho…
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In today's episode, we are excited to be joined by Christopher Hickman and Tiffany Devlin-Drye to discuss the power of being and having a mentor in the Salesforce ecosystem. Chris and Tiffany are both working as Solution Architects and have deep expertise in CPQ. Through the episode, we discuss how they first came in contact, what made Tiffany stan…
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In today's episode, we are delighted to be joined by Joey Chan, Salesforce MVP and the Founder of Cloud Jedi. Joey shares what first interested him in a career in IT, how he got started in the Salesforce ecosystem, and what encouraged him to start his own business only one year into his full-time working life. We discuss the Salesforce ecosystem in…
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In today's episode, we are delighted to welcome back Emily McCowan, Salesforce CTA and Public Sector Solutions Lead. Since the last time Emily was on the show, she has successfully passed the CTA review board, so we unpick her journey from the beginning to now. We look at the different roles Emily has held, why she has doubled down on working in th…
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