0013-We Need To Capture Knowledge From Experienced Workers! 1,001 Business Problems Solved With Microsoft Teams podcast

1
0076 - We Don’t Know How to Organize Our Information in Preparation for Copilot 6:10

לפני 9 ימים6:10

6:10

In Episode 76 of 1,001 Business Problems Solved with Microsoft Teams , Annie Rynd walks listeners through a practical, step-by-step tutorial for organizing business information in preparation for Copilot. From reviewing folders to setting permissions and building Teams sites, this episode is packed with actionable advice. Listeners will learn how to streamline their file systems, eliminate permission headaches, and prepare their Teams environment for efficient collaboration and use of Copilot. Whether you're just starting or deep into your Teams and Copilot journey, this episode offers a clear path forward. www.countyquest.com…

1
0075 - We Are Procrastinating in Our Deployment of Copilot! 3:20

לפני 16 ימים3:20

3:20

In Episode 75 of 1,001 Business Problems Solved with Microsoft Teams, Annie Rynd tackles the all-too-common issue of procrastinating on folder and file organization in preparation for Copilot deployment. Using a vivid analogy from her farm days—a “rat-killin’”—she urges listeners to stop waiting for the perfect moment and start organizing their digital workspace. With a reminder of last week’s garage metaphor, Annie makes the case that Copilot is not just worth it—it’s transformative. This episode is a rallying cry for business owners and managers to take action. Copilot isn’t just another tool; it’s a force multiplier that streamlines operations, reduces wasted time, and unlocks higher-value work. Tune in to learn how to kick off your deployment with confidence and clarity.…

1
0074 - Copilot Isn't Finding Our Information Consistently! 3:33

לפני 23 ימים3:33

3:33

In this episode of 1,001 Business Problems Solved with Microsoft Teams, Annie Rynd tackles a common frustration: why Copilot sometimes struggles to find the information you need. Using the analogy of a retired handyman with a perfectly organized garage, Annie illustrates how digital clutter—disorganized files, siloed emails, and chaotic Teams channels—can hinder Copilot’s effectiveness. Listeners will learn why strategic organization is essential for maximizing Copilot’s ROI and how Teams can be the foundation for that order. Annie sets the stage for upcoming episodes that will offer practical tips for cleaning up your digital workspace so Copilot can truly shine. www.countyquest.com…

1
0073 - Why Do We Still Waste Time on Status Updates? 5:24

לפני 30 ימים5:24

5:24

In this episode of 1,001 Business Problems Solved with Microsoft Teams, Annie Rynd steps away from Copilot and AI for a moment to tackle a timeless workplace challenge: inefficient meetings and update emails. She introduces a simple, powerful solution using SharePoint Lists that can transform how teams share progress and prepare for meetings. With just a few setup steps, managers can eliminate repetitive status updates, streamline communication, and create a searchable archive of team activity—all while saving time and boosting productivity. Whether you're tired of endless Friday update emails or meetings that feel like monologue marathons, this episode offers a practical, proven fix that’s been delivering results for over two decades. Tune in to learn how to build your own update list and reclaim your time. www.countyquest.com…

1
0072 - Needs-Based Copilot Adoption 6:45

לפני 5 weeks6:45

6:45

Discover why you don’t need extensive research or outside training to use Microsoft Copilot effectively—just ask the tool itself! This episode emphasizes needs-based deployment over focusing solely on technology, and highlights the importance of organizing your Teams, SharePoint, and OneDrive environments to unlock Copilot’s full potential. www.countyquest.com…

1
0071 - The Triple Value of Preparing for Copilot 5:50

לפני 6 weeks5:50

5:50

In this episode, Annie explores the often-overlooked benefits of optimizing your SharePoint and Teams environments, especially as organizations prepare to unlock the power of Copilot. She highlights how a properly configured Teams setup brings not only the collaborative advantages of Teams itself, but also the organizational value of SharePoint working seamlessly in the background. www.countyquest.com…

1
0070 - Copilot Context is More Important than Prompts 4:17

לפני 7 weeks4:17

4:17

In this episode, Annie explores how to turn Microsoft Copilot from a simple digital assistant into a true game-changer for your organization. The secret lies in harnessing your business’s own knowledge—organizing files, conversations, and calendars in the cloud via Teams and Microsoft 365. Annie emphasizes the importance of building a shared, strategic workspace where information is accessible and collaboration thrives, unlocking Copilot’s full potential. She reassures listeners that Copilot keeps company data private and secure, only using it within the boundaries of your organization. Annie also offers practical guidance on deploying Copilot effectively. She advises starting with a paid Copilot license for an innovative leader, enabling them to pave the way for broader adoption. Before rolling out Copilot company-wide, she stresses the necessity of solidifying Teams and SharePoint permissions to prevent unintentional access to sensitive information. For those seeking expert help, Annie recommends a free strategy session with Arnie at countyquest.com. Tune in next week for actionable strategies and answers to your Copilot questions as Annie continues to help businesses work smarter together. www.countyquest.com…

1
0069- Strategically Deploying Copilot 4:52

לפני 8 weeks4:52

4:52

Discover the amazing potential of AI with Annie Rynd in this episode of our series, "Copilot AI in Your Business." Annie takes a fun and practical dive into how we’ve approached technology in the past and why it’s important to avoid jumping into new tools without a solid plan. She shares easy, real-life tips on how to bring Microsoft Copilot into your daily work—not just to save time, but to make your tasks smoother and more enjoyable. With relatable examples, like how Copilot made prepping for client meetings a breeze, Annie shows how AI can be more than just a tool—it can be your trusted sidekick. By focusing on using technology in ways that truly help your team and your goals, this episode is your guide to deploying AI without the stress. https://www.countyquest.com…

1
0068-Copilot - The Must-Have Tool for Modern Businesses 4:36

לפני 9 weeks4:36

4:36

In this second episode of our new series, Copilot AI in Your Business, Annie Rynd—your hostess with the mostest—dives into the big question: Why now? Why is Copilot, and AI more broadly, suddenly the must-have tool for every business? Annie unpacks the shift from AI as a futuristic concept to a present-day necessity, sharing how Copilot is more than just a digital assistant—it’s a strategic teammate. With insights like Ginni Rometty’s quote, “AI will not replace humans, but those who use AI will replace those who don’t,” this episode sets the tone for why adopting AI isn’t optional—it’s essential. Annie also shares real-world examples from County Quest Consulting, where Copilot helped prep for three client discovery meetings in seconds—saving hours of manual work and mental energy. From summarizing documents to drafting tailored agendas, Copilot proved it’s not just about saving time—it’s about working smarter. Tune in to learn why Copilot is your on-ramp to the future of business. https://www.countyquest.com…

1
0067-Copilot AI in Your Business Series Kickoff 2:55

לפני 10 weeks2:55

2:55

The first episode of our series, *Copilot AI in Your Business*, explores how Microsoft Copilot is revolutionizing workflows and boosting innovation. Annie highlights the surge in demand since its May release and shares insights from AI advocates like Gary Vaynerchuck, emphasizing the need to embrace this transformative technology now. Packed with practical advice and lessons from the past, this episode sets the stage for a series full of actionable tips. Stay tuned as Annie delves deeper into Copilot’s features and how they can help businesses work smarter and faster. Don’t miss this exciting journey into the future of AI in business!…

1
0066-I Don't Understand How Tabs in Channels Can Help Us! 5:14

לפני 11 weeks5:14

5:14

Well-seasoned Teams users and site owners likely already know the value of tabs in channels because tabs have been around since Teams was released in 2017. We discovered in a recent workshop however, that the value isn't always obvious to newcomers. In this episode, Annie Rynd explains how tabs can simplify your employees' computing work while simultaneously helping your unique business processes. For more resources and our free, 30-minute Teams Quick Start video course, visit countyquest.com…

1
0065-I’m Confused-Microsoft Lists App or SharePoint Lists! 4:37

לפני 12 weeks4:37

4:37

SharePoint Lists have been around for more than twenty years, but now there is the Microsoft Lists app and newcomers are often confused. Perhaps you've learned what Lists can do for your business, but just getting started is confusing. In today's episode, you'll learn the difference and which to use when. If you're wondering why in the world you'd even use Lists in your business, you may want to listen to two of our most popular episodes - 56 & 57 - prior to listening to this one. As always, you can find more resources and even get help if you need it, over at countyquest.com .…

1
0064-I Have No Confidence in Our File Permissions! 5:04

לפני 13 weeks5:04

5:04

You know that punch-in-the-gut feeling you get when you realize your sensitive document has been accidentally made available to the wrong employees? How about that seemingly constant toil that occurs when employees legitimately need access to documents? While the permissions setting features in Teams and SharePoint are robust, most employees do other work for their roles and permissions setting is not their expertise. Today's episode tells you how to not only ensure the correct people always have access while the rest are denied entry, it also tells you how to eliminate that churn you experience when somebody needs access legitimately. Using these best practices, you'll eliminate much of the work involved with permissions. If you need hands-on assistance, be sure to sign up for a complimentary one-hour consultation at countyquest.com…

1
0063-Where Should Our Policies and Procedures Go Part 2 6:26

לפני 14 weeks6:26

6:26

After last week's Part One episode, you know how to strategically store your policies and procedures in a way that protects them from unintended edits and deletions, but still keeps them in front of employees. In this Part Two episode, Annie tells you how to eliminate most of the work it takes to manage those documents without having dozens of outdated revisions cluttering your space. She also tells you how to eliminate the tedious work of saving them as PDFs and then moving them from the draft location to the final location. This is an episode you'll want to pass along to your HR department or other employee charged with maintaining policies and procedures. To learn more, go to www.countyquest.com…

1
0062-Where Should Our Policies and Procedures Go? – Part 1 7:34

לפני 15 weeks7:34

7:34

Teams is a great method to save and share workgroup files, but what about policies and procedures? Well, not so much...not out-of-the-box, anyway. Teams sites are designed to give all team members equal access for everything contained within, so that isn't a good solution for policies and procedures because you don't want everyone on the team being able to edit and delete such important documents. Never fear, because in this episode, you'll learn how to quickly ensure these documents are protected from undesired changes and deletions while also putting them right in front of employees where they work every day.…

1,001 Business Problems Solved with Microsoft Teams

1
0061 – Heads Up – Your Teams Button Is Going to Disappear! 5:13

לפני 16 weeks5:13

5:13

We usually give Microsoft the benefit of the doubt when they change things up on us. Even though change is never fun, we usually end up liking their changes once we get used to them. This latest change has us more than scratching our heads, however. Millions of Teams users are being blindsided by their Teams buttons disappearing from the left app panel in the Teams interface. In today's episode, Annie tells you how to get it back. You'll want to share this episode with other business acquaintances who rely on Teams to run an effective business!…

1,001 Business Problems Solved with Microsoft Teams

1
0060 - The General Channel Best Practice 5:52

לפני 17 weeks5:52

5:52

If your Teams site is more than a few months old, you likely still have a channel named "General." If you leverage channels, as you should, this channel may serve no obvious purpose yet. Or, if you don't leverage channels, this channel may have become a dumping ground for everything. Regardless, the General channel has been a source of clutter and uncertainty for a lot of Teams users and site owners. In this episode, Annie Rynd tells you a great best practice that gives the General channel a purpose. And, if your Teams site is only a couple months old and you do not have a General channel, you'll probably want to build one after listening to this best practice. Want to learn more about Teams and how to improve your business? Go to teamsquickstart.com for more resources.…

1,001 Business Problems Solved with Microsoft Teams

1
0059 – Three Reasons Microsoft Teams Training Doesn’t Work 6:56

לפני 18 weeks6:56

6:56

You paid an excellent trainer to give your employees Teams training. Perhaps you gave them all the best online Teams courses. But...Teams still hasn't taken hold and the results are underwhelming. You're very disappointed. Maybe Teams isn't all it's cracked up to be. The truth of the matter is that the problem is not the quality of the training, nor is it that your employees just don't get it. There are three common causes for the failure of Teams training to deliver the results you're wanting and in this six-minute episode, host Annie Rynd tells you what those root causes are and how to avoid them (or recover if you've already been down that road). Register for our free, 30-minute Teams Quick Start training course!…

1,001 Business Problems Solved with Microsoft Teams

1
0058 – Isn’t It Harder to Use Both Email and Teams? 6:02

לפני 19 weeks6:02

6:02

What if you have successfully moved your employees to Teams, getting them to always send Teams chat messages and channel posts rather than emails, but their customers, vendors, and other external people continue using email? Isn't that confusing? Well, not really. In today's episode, Annie explains why and also tells you how to begin converting your external contacts to also move to Teams if they're open to it. At County Quest Consulting, we always communicate with our clients via Teams rather than email, and it saves everyone involved a lot of clutter and work.…

1,001 Business Problems Solved with Microsoft Teams

1
0057 – Solving Many Problems Using Microsoft Lists 7:31

לפני 20 weeks7:31

7:31

SharePoint Lists are our favorite Microsoft 365 app to add to Microsoft Teams. As a business owner or leader, you'll love how Lists can streamline and standardize many things you currently keep in spreadsheets or email. From building your own CRM to tracking the status of complex projects or office processes, there is no doubt you'll find many efficient uses for Lists around your business.…

1,001 Business Problems Solved with Microsoft Teams

1
0056 – 8 Reasons to Use Microsoft Lists ASAP 5:45

לפני 21 weeks5:45

5:45

Everybody uses spreadsheets in their business. It's a tried and true way to track items and organize data in a meaningful way. But, did you know there is a much better way to organize spreadsheet information when you have multiple people using and/or consuming the information? SharePoint lists have been around for more than twenty years, but most businesses don't have a clue what they do or how they can help. This episode will expose you to Microsoft's best kept secret!…

1,001 Business Problems Solved with Microsoft Teams

1
0055 – Why You Should Go All in On Teams - Part 2 5:04

לפני 22 weeks5:04

5:04

After describing the problem most businesses face in Part 1 of this two-part series, Annie is back to tell you both the benefits of going all in on Microsoft Teams, as well as the four time-tested steps for succeeding with your own deployment.

1,001 Business Problems Solved with Microsoft Teams

1
0054 – Why You Should Go All in On Teams - Part 1 6:47

לפני 23 weeks6:47

6:47

Going all in on Teams is like acting on a hot stock tip that actually pans out. Most businesses - especially smaller businesses - do not know about the transformative powers of Microsoft Teams. They may use Teams for video meetings and a little bit of chat, but they don't strategically leverage it to transform their businesses. This is the first of a two-part series on why Teams is worth going all-in on.…

1,001 Business Problems Solved with Microsoft Teams

1
0053-Permissions Are a Pain! 6:22

לפני 24 weeks6:22

6:22

How many times have you scrambled to give someone access to a shared workgroup file? How many times has someone accidentally been given access to a sensitive file? How often have you resented trying to figure out how to set permissions? Or are you just sick of the mental clutter of having to keep so many shared files straight in your head? In this episode, Annie Rynd tells you how to set permissions one time and never have to worry about them again.…

1,001 Business Problems Solved with Microsoft Teams

1
0052-I See the Value of Teams but I Have No Authority! 5:55

לפני 25 weeks5:55

5:55

Are you an early adopter, or perhaps just someone who sees the great value of Teams to a workgroup but feel you don't have the authority to do anything about it? Well fear not. In all likelihood, you can do something about it! This week, Annie tells you how to improve your workgroup's effectiveness with Teams, even if you are a lower-level manager in a large corporation or even if you're an individual contributor with no authority.…

1,001 Business Problems Solved with Microsoft Teams

1
0051-Our Group Chat Topics All Run Together! Part 2 4:56

לפני 26 weeks4:56

4:56

In today's Part Two of helping you master solving the problem of multiple topics running together in a chat thread. While it is very handy for all conversations with a person (or people) to be contained in a single container - the chat thread - finding old messages seems to be too much trouble. Today, hostess Annie tells you how to very quickly find old messages and how to resurrect the discussion in a neat way. She also shares some valuable tips on working with external people via chat.…

1,001 Business Problems Solved with Microsoft Teams

1
0050-Our Group Chat Topics All Run Together! Part 1 5:09

לפני 27 weeks5:09

5:09

Today, on our 50th episode, hostess Annie tells you not only how to solve your issue of topics getting jumbled into a long Teams group chat, but also how to build an incredible knowledge base for your staff or workforce. Whether you manage thousands, hundreds, dozens, or just two employees, this episode will help you improve the knowledge level of your organization. www.countyquest.com…

1,001 Business Problems Solved with Microsoft Teams

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0049-Improve With Work Habit Audits-Part 2 6:20

לפני 28 weeks6:20

6:20

A simple, but effective goal for any business is to elevate all knowledge workers, or computing employees, to the proficiency level of your best computing employee. Additionally, there are unknown workgroup improvement opportunities lurking in the daily computing habits of individual employees. In today's episode - which is the second installment in the series - hostess Annie tells you how to conduct a work habits audit to identify awesome opportunities to improve your business.…

1,001 Business Problems Solved with Microsoft Teams

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0048-Improve With Work Habit Audits-Part 1 4:29

לפני 29 weeks4:29

4:29

On today's episode, Annie reveals how any business can improve efficiency and individual employee effectiveness by conducting Work Habit Audits. If you're a business owner or manager who knows intuitively that your employees are not as good on their computers and working seamlessly together as they should be, this is the episode for you. Work habit audits can smoke out inefficiencies that can often be quickly improved!…

1,001 Business Problems Solved with Microsoft Teams

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0047-Who Should Own Teams? 6:27

לפני 30 weeks6:27

6:27

Who should own Teams in your organization? Answering this question correctly is the first step in improving your business with Teams. Whether you own your own business or manage a single department in a large organization, it is vital that someone actively own and improve Teams. Here's a spoiler. It's not the IT department!…

1,001 Business Problems Solved with Microsoft Teams

1
0046-We Don't Know When to Use Chat vs Channel Posts! 5:47

לפני 31 weeks5:47

5:47

Should you use chat or channel posts? What's the difference? Doesn't it just confuse things to have two different ways to communicate in Teams? Well, the answer is a resounding no! As a business owner or leader, channel posts will become one of your favorite means of improving your organization. This episode is a must-listen if you're not currently leveraging channel posts, or not leveraging them in a way you find useful!…

1,001 Business Problems Solved with Microsoft Teams

1
0045-We're Just Not Seeing the Value of Teams Chat! 5:29

לפני 33 weeks5:29

5:29

So many organizations are not impressed with Teams chat and that's unfortunate. At the same time they claim to be overwhelmed by their email burden, they can't see the forest for the trees when trying to make the switch to Teams chat. When a workgroup effectively transitions fully to Teams chat and channel posts, nobody ever wants to return to the old ways. In this episode, Annie makes inarguable case for going all-in on Teams and how to avoid the pitfalls most workgroups encounter.…

1,001 Business Problems Solved with Microsoft Teams

1
0044-How do I Find the Low-Hanging Fruit? Part 6 4:04

לפני 33 weeks4:04

4:04

Finding repetitive work and automating it is perhaps the simplest way to explain low-hanging fruit. In this episode, Annie tells you one of the easiest things to improve and automate - meeting preparation. This is a short episode that is sure to be useful to nearly all organizations!

1,001 Business Problems Solved with Microsoft Teams

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0043-How do I Find the Low-Hanging Fruit? Part 5 3:04

לפני 34 weeks3:04

3:04

Today's low-hanging fruit episode is all about managing workgroup tasks. If you feel as though your workgroups don't have enough accountability for completing tasks, or if you don't think your workgroups' tasks are accessible enough (buried in separate files) this one is for you.

1,001 Business Problems Solved with Microsoft Teams

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0042-The Four Steps for Extreme Teams Success 3:34

לפני 35 weeks3:34

3:34

The new year brings a Teams success revelation because of a LinkedIn comment made by everyone's favorite business consultant, Alan Weiss. This comment was so eureka (is eureka an adjective?) that we've even added a new fourth step to our long-standing Teams success formula. What is that revelation? It's simple, you can do it with little added personal investment, and it will transform your collaborative and informational processes...…

1,001 Business Problems Solved with Microsoft Teams

1
0041-How do I Find the Low-Hanging Fruit? Part 4 5:35

לפני 35 weeks5:35

5:35

In Part 4 of the Low-Hanging Fruit series, Annie tells you about one of our favorite low-hanging fruits - tracking spreadsheets. If you're like most businesses, you have many tracking spreadsheets, several of which suffer from clunkiness and errors caused by multiple employees using them. Tune in to this episode to learn how to bring those 1900s-era spreadsheets into this century and streamline one of the real time-eaters in business!…

1,001 Business Problems Solved with Microsoft Teams

1
0040-How do I Find the Low-Hanging Fruit? Part 3 3:53

לפני 36 weeks3:53

3:53

One of the first things you should look for when seeking low-hanging fruit in your business is third party apps. Many businesses are paying for duplicate technology. In other words, they're paying for third party apps such as Zoom or Calendly when they're already paying for Microsoft 365, which has the same functionality. In today's bonus episode, Annie gives you several ideas on how you can eliminate duplicated technology.…

1,001 Business Problems Solved with Microsoft Teams

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0039-How do I Find the Low-Hanging Fruit? Part 2 5:31

לפני 36 weeks5:31

5:31

In this second installment of the Low Hanging Fruit series, hostess Annie tells you one of the best places to look for opportunities in your business. There are huge low hanging fruits in every email inbox in your company. Streamlining these emails will save your company hours upon hours during the year. Don't miss this one!…

1,001 Business Problems Solved with Microsoft Teams

1
0038-How do I Find the Low-Hanging Fruit? Part 1 5:23

לפני 37 weeks5:23

5:23

Most businesses don't leverage Teams and Microsoft 365 strategically, or even tactically, because they see it as a tool for video meetings and instant messaging only. Boy, are they missing the boat! The root cause is business leaders - executives, owners, and managers - don't lead the charge. Implementation is left to the IT folks while the leaders busy themselves elsewhere. This is the first in a series of episodes that will point you directly to low hanging fruits in your business.…

1,001 Business Problems Solved with Microsoft Teams

1
0037-Big Announcement–The OMG System! 6:22

לפני 38 weeks6:22

6:22

Perhaps you want to implement some, or all of the suggestions offered weekly on this podcast but just can't find the time or resources to implement them. The solutions sound great, but you just can't make it happen. The facilitated OMG System will help your small business or department achieve world-class operations and results within 60 days without a lot of time investment. If you have a larger business, you'll still see results in a very short time. This one is worth a listen!…

1,001 Business Problems Solved with Microsoft Teams

1
0036-It Still Takes Too Long to Navigate to Our Files! 4:37

לפני 38 weeks4:37

4:37

Computers were supposed to make our lives easier, but when we click through shared drives, top level folders, secondary folders, and then scan file names, it doesn't seem like our lives are easier. In today's episode, Annie tells you why navigating to information is so old-fashioned and how to use the ultra-powerful Teams search engine to make the computer do the work for you.…

1,001 Business Problems Solved with Microsoft Teams

1
0035-We Need a Better Way to Communicate on the Job Site 5:01

לפני 39 weeks5:01

5:01

Modern cell phones are modern-day marvels, but placing and receiving phone calls is a clunky way to communicate when employees are knee deep in their work. Today, Annie tells about the Microsoft Walkie-Talkie app that is included in your Microsoft 365 licensing. It is light-years better than the walkie-talkies of old and since it's included in your licenses already, it's obviously much cheaper than your expensive radio system if you can verify that it will work in your environment.…

1,001 Business Problems Solved with Microsoft Teams

1
0034-How to Reverse Microsoft’s Questionable New Default Setting! 3:37

לפני 40 weeks3:37

3:37

We've learned that when Microsoft changes something in Teams, or any other app for that matter, we usually end up loving the change or at least understanding why they did it. This latest change has us scratching our heads, and if you are strategically using Teams, you'll want to go right in and change the default setting back to the way it used to be. We think Microsoft messed up on this one!…

1,001 Business Problems Solved with Microsoft Teams

1
0033-Our External Vendors and Clients Aren’t Using Teams! 4:04

לפני 40 weeks4:04

4:04

You've streamlined your information and collaboration processes with Teams, but your external contacts - vendors, clients, and others - still communicate via old-fashioned email and you know it's not efficient. While you can't force external people to use Teams, there is still a cool thing you can do to use Teams when addressing their emails. This one is a solution that's been hiding right under your nose!…

1,001 Business Problems Solved with Microsoft Teams

1
0032-I’m Working Too Many Hours as a Business Owner! 5:58

לפני 41 weeks5:58

5:58

You likely started your business because you wanted to be your own boss, because you have a passion for providing a product or service, or even because you had a get rich idea. Regardless what your reason for starting a business was, there's a good chance you're working too many hours. You most definitely don't enjoy doing much of the work you have to do on the computer. Today's episode is about reducing the hours you work while improving your bottom line and job satisfaction.…

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0013-We Need to Capture Knowledge from Experienced Workers!

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0013-We Need to Capture Knowledge from Experienced Workers!