Accelerating Excellence: Episode #96-10 Best Practices in Conflict Management

Accelerating Excellence with Del Gilbert

Conflict is a fact of life. Anywhere there are people, there will be conflict. The key question is, 'How do you handle conflict?'.

In this podcast episode, Del shares 10 ways to work through conflict constructively and be a peacemaker.

Key Points

1. Think win/win.

2. Respond rather than react.

3. Give others the benefit of the doubt.

4. Seek first to understand.

5. Speak the truth in love.

6. Never have a public feud.

7. Always take the high road.

8. Decide to be unoffendable.

9 Aim for reconciliation.

10. Focus on doing your part well.