332: Why Every Problem Doesn't Need an App: Using AI to Make Space for Creativity and Purpose with Ravi Malick, Global CIO at Box

AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics

Ravi Malick is the Global CIO at Box, where he leads IT strategy, compliance, and customer advocacy for the enterprise content management platform. Before joining Box, he served as SVP & CIO at Vistra Corp., where he oversaw the integration of three major acquisitions that more than doubled the company’s size. Earlier in his career, he held leadership roles at Energy Future Holdings, including VP of Business Technology at TXU Energy. Ravi earned a BA in Political Science from Brown University and remains active in philanthropic efforts outside of work.

In this conversation, we discuss:

• Ravi Malick’s nonlinear path from investment banking and consulting to becoming Global CIO at Box—and how each chapter shaped his leadership style.
• What makes Box’s “people-first” culture stand out in Silicon Valley and why Ravi believes authenticity and inclusion are key to long-term success.
• The challenges of leading IT at a company with 3,000 tech-savvy employees—and how Ravi balances innovation with governance.
• How he’s approaching AI adoption internally, from quick wins to long-term strategy, while keeping a sharp focus on business outcomes.
• What the “agentic workforce” could mean for scalability, productivity, and the structure of tomorrow’s teams.
• How Ravi sees the future of work: multi-role careers, voice-first workflows, and AI-powered teams built around passion and outcomes.

Resources:

• Subscribe to the AI & The Future of Work Newsletter: https://aiandwork.beehiiv.com/subscribe
• Connect with Ravi on LinkedIn: https://www.linkedin.com/in/ravimalick/
• AI fun fact article: https://www.engineering.com/rip-saas-long-live-ai-as-a-service/
• On how AI supports thousands of employees at a rapidly growing global company: https://podcasts.apple.com/us/podcast/parul-saini-ubers-global-head-of-enterprise-apps/id1476885647?i=1000599377300