תוכן מסופק על ידי Thomas Neubert. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Thomas Neubert או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
תוכן מסופק על ידי Thomas Neubert. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Thomas Neubert או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Emerging trends and innovative applications of AI across diverse industries.
Success stories and challenges faced by AI startups in different regions.
Insights into fundraising, scaling, and navigating the regulatory landscape.
Expert perspectives on ethical considerations and societal impact
תוכן מסופק על ידי Thomas Neubert. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Thomas Neubert או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Emerging trends and innovative applications of AI across diverse industries.
Success stories and challenges faced by AI startups in different regions.
Insights into fundraising, scaling, and navigating the regulatory landscape.
Expert perspectives on ethical considerations and societal impact
In this episode, we sit down with Derek Osgood, founder of DoubleO and former product & marketing exec, to explore the evolving world of AI agents. Derek shares how his journey from PlayStation to Rippling to Ignition led to building DoubleO—a platform that empowers non-developers to automate complex workflows using teams of AI agents. We break down what AI agents really are, how they differ from traditional SaaS, where they're most effective today, and where the space is headed. If you're curious about how to start using AI agents in your business, this episode is your playbook.…
Joining us today is Eric Yeh, a computer scientist at SRI's Artificial Intelligence Center. Eric has applied machine learning across diverse fields, including natural language understanding, anomaly detection, and AI model competency analysis. More recently, he has led efforts exploring how generative AI can transform architectural design and expose vulnerabilities in AI systems.…
The “AI Unplugged Without Borders” PodCast series is about news and valuable knowledge worth sharing with our wide audience interested in topics around deep tech and artificial intelligence. If anyone unique topics to share please contact us at the Transatlantic AI eXchange. In today’s session, Andreas, author of the best-selling “AI Leadership Handbook,” shares insights and real-world examples from interviews with over 60 AI leaders to help you effectively introduce and integrate AI into your organization. As Founder & Chief AI Strategist at Intelligence Briefing, Andreas is an internationally recognized AI leader, advisor, and speaker, renowned for turning technology hype into measurable business outcomes. With 23+ years of experience, including global leadership at SAP, he has guided Fortune 500 leaders in leveraging AI to deliver business value, advance enterprise applications, and establish leadership in Business AI…
Welcome to “AI Unplugged without Borders,” where we explore the intersection of AI, equity, and innovation. In today’s episode, we tackle “Positive Confrontation: Closing the AI Equity Gap,” inspired by insights from the recent G7 Conference, Growing Together: Building Public-Private Partnerships to Boost the AI Revolution. Joined by Keyzom Ngodup Massally, Head of Digital & AI Programmes at UNDP, we’ll uncover how transformative digital strategies are shaping equitable AI development worldwide. Let’s dive into this critical conversation.…
In today’s session we explore the pivotal intersection of cognitive science and artificial intelligence through a humanics-driven lens. outlining how we can create more intuitive, ethical, and human-centered applications that foster innovation while ensuring responsible and privacy-conscious use.
Welcome to today's episode, where we dive into Vyry, a Phygtl product that's redefining how Gen-Z connects through the art of co-creation. Imagine a platform where creativity meets social interaction—think Pokémon Go meets Minecraft, but not as a game, rather a playful, interactive way to explore your surroundings and collaborate with peers. Join us as we explore how Vyry is unlocking new ways to socialize, co-create, and build AR experiences that users own and control.…
An in-depth analysis of historical technological innovations and AI’s transformative impact. This discussion addresses the essential AI knowledge necessary for C-level executives and business owners to effectively adopt this technology. We also explore the distinct roles of educators and consultants in AI integration and the benefits of outsourcing intelligence through general AI. Additionally, we’ll consider why strategic elimination of certain processes can be beneficial, drawing parallels to common conveniences like dishwashers.…
In this session, we delve into the pressing issues of data privacy and data ownership, and explore solutions to return control to the customers. We emphasize the principle of “Distrust and Verify,” advocating for its consistent application. Additionally, we discuss the potential of blockchain technology as a viable option and advocate for its broader exploration and adoption.…
Join us as we delve into the critical role women play in the future of artificial intelligence. We end with some specific call-to-actions. We’ll kick off the episode with the latest statistics on the representation of women in technical AI roles and investigate why these numbers have shown minimal change over time. Despite the tech industry’s history of innovation and success without significant female participation, we discuss why integrating more women into AI is not just beneficial but essential. What unique perspectives and strengths do women bring to AI, and how can their increased involvement propel the field forward? Finally, we offer actionable advice for our listeners on how they can contribute to and support this important shift in the AI landscape. Tune in to understand the pivotal impact of women in AI and what you can do to make a difference.…
Understanding the useful connection between cognitive science and economics to better understand Artificial Intelligence? The primary challenge lies with human adaptation rather than technology itself. What steps can we take to facilitate the widespread adoption of AI?Many remain skeptical about AI’s potential benefits. How to address critics’ concerns and convince them that AI can improve, rather than worsen, our circumstances? Additionally, what constitutes an effective AI strategy, and why is it essential to have one?…
The session outlines the progress and opportunities around artificial intelligence implementation and research. The federated structure of Germany creates its challenges but the sum of many individual programs are ahead in Europe. How does one transform a region like NRW from historical Cole to Artificial Intelligence.…
Cercle is building a unique moat with their AI/ML knowledge graph that can both improve clinic/lab EBITDA and match patients to clinical trials at scale like no one else in women’s healthcare. The healthcare Graph, built on anonymized data from 2M+ patients, identifies patterns and profiles at scale for labs, clinics and contract research organizations.…
Exploring internal corporate dynamics and investment strategies towards startups. We will dissect the fundamentals that contribute to an impressive investment track record. The underlying principles are straightforward yet impactful. Additionally, we will provide founders with advice on capturing investor attention and strategies for defining a general AI product in a market dominated by platform owners who control customer access.…
Exploring the dynamic intersection of AI and the music industry. We’ll start by examining the public’s initial reactions to early AI innovators like LANDR and discuss whether the concerns from a decade ago have materialized. Delve into the various domains where AI is currently being harnessed, highlighting some of the most notable companies and products reshaping the music landscape. We’ll also assess the impact of AI-powered tools on different facets of the music industry—from fans and creators to production music houses and tech companies. Furthermore, we’ll differentiate between what people genuinely desire from AI in music versus what is merely making headlines.…
Dive into the seventh edition of the AI Index report, the most detailed analysis yet, at a critical time when AI’s impact on society is at its peak. This year’s report expands to cover key trends including technological advancements, public perceptions, and the geopolitical dynamics of AI. With more original data than ever, the report introduces new estimates on AI training costs, explore the responsible AI landscape, and launch a new chapter on AI’s influence in science and medicine. Tune in to gain a deeper understanding of AI’s complex field, backed by unbiased and rigorously vetted data, essential for policymakers, researchers, and anyone interested in the future of AI.…
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