"David's Bridal" and the Importance of The Guest Experience
Manage episode 355880558 series 2713274
On this week of Ask The Color Expert, I go solo to share my experience shopping with my daughter for her wedding dress and work through the customer service experience we had and the importance a solid guest experience in the salon industry.
We talk about the 80/20 rule, client anxiety, removing color stains and more...
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