47. Supervision3 - Delegating and Organizing

Becoming Centered

This episode, the third in the Unit Supervisor Pathway, focuses on the essential managerial skills of effectively delegating tasks and projects and keeping organized. I'm hoping that you've already followed advice in previous episodes and created clearly defined Unit Coordinator roles for all the residential staff on the unit. Residential treatment is a team sport; and you need every member of your team to not only work directly with the kids, but to also help administer a quality program. However, even with clear role descriptions outlining various administrative and operational responsibilities, a Unit Supervisor still has to become effective at verbally delegating tasks and projects. Effective delegation will make a huge difference with how many tasks and projects the residential team can simultaneously be addressing, a huge difference in the quality and timeliness of task completion, and a huge difference in how direct-care staff are lead in developing their professional skills. This episode presents a 5-step model for effective delegation. Now that you've delegated scores of tasks and projects, a Unit Supervisor has to keep all these tasks, deliverables, projects, and deadlines organized. This is a major way in which a Unit Supervisor sets up their people for success!