Navigating The New World of Retail Through Innovation

Best Perspectives Podcast

In this episode Rushenka speaks with retail and technology experts to discuss how the retail industry can meet the current business challenges in a post COVID-19 world through innovation. Guests include Sally Illingworth who is the COO of Elegantly Blatant, Luke Stow who is CEO of Alchemy Solutions and Evan Mantis who is Executive General Manager, Retail & Consumer Service Industries at SAP ANZ. Talking points of the episode include: (2:10) - Main challenges in the retail sector during and post COVID-19. (6:10) - Gaining Insights from Data to Enhance the Customer and Employee Experience. (14:20) - Improving Supply Chains to Meet Customer Expectations. (20:20) - Personalisation through the Omni-channel. Get further insights for the retail industry by watching the recent 2020 Adaptive Strategies in a Changed World virtual forum https://bit.ly/2AjgmQz