#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto

Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Brad Miller, Head of Legal at ComplyAuto where we discuss: The most costly mistakes dealers are making, Why the FTC is coming after car dealers, Top 3 "sleeper" risks in the car biz and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/

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ComplyAuto - Your ultimate partner in automotive compliance solutions. Ensure your dealership stays compliant with privacy laws, cybersecurity measures, and more through our innovative software and expert guidance. Learn more at https://complyauto.com/

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Topics:

(00:00:00) - Intro

(00:00:52) - Thoughts on the aftermath of the CDK and CrowdStrike outages

(00:03:32) - Brad’s career and Comply Auto

(00:05:46) - CDK breaking news

(00:12:15) - What are the biggest security and regulatory risks dealers face today?

(00:17:24) - The CARS rule: Is it going to happen?

(00:23:27) - What are the costliest mistakes dealers are making right now?

(00:29:01) - What are some quick wins dealers can implement right away?

(00:32:05) - Thoughts on AI and chatbots

(00:35:35) - The importance of website data

(00:37:15) - Will all of this regulation hamper innovation in the car buying experience?

(00:39:30) - Closing thoughts

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