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Episode 50: IT Asset Management + Service Configuration Management
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תוכן מסופק על ידי Jason Edwards. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Jason Edwards או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
Assets and configurations form the backbone of service delivery, and ITIL provides two practices to manage them. In this episode, we’ll explore IT asset management, which tracks the financial, contractual, and lifecycle aspects of assets like hardware and software. Service configuration management complements this by managing the technical details and relationships of configuration items (CIs) within a configuration management database (CMDB). Together, they ensure that organizations know what they own, where it is, how it connects, and how it supports services.
We’ll also highlight why these practices matter beyond inventory. Accurate asset and configuration data enable effective change management, incident resolution, and risk assessment. On the exam, be ready to distinguish between the financial focus of asset management and the relational focus of configuration management. In real practice, they are inseparable, creating transparency that supports every other ITIL activity. This episode was produced by BareMetalCyber.com.
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