Lessons learned from the 2022 Chargeback Field Report (Webinar Replay)

ChargeForward With Chargebacks911

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Clocking In with Haylee Gaffin - Podcast about Podcasting for Podcasters

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164: Foundations of Podcast Growth: Grow Your Podcast Series Pt. 1 10:41

לפני 6 weeks10:41

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Are you tired of releasing episodes week to week and getting no download growth? In this episode, I’m kicking off a brand-new series where I’ll be breaking down the exact strategies you need to expand your podcast audience—starting with the essential foundations. In this first episode, I’m covering: Why podcast growth matters (and why it’s NOT just about big numbers) The 3 core growth strategies: organic, collaborations, and paid growth What sustainable, realistic growth actually looks like Whether you’re just getting started or looking to scale, this series will give you the tools you need to grow your show strategically. Today's episode is brought to you by Mic Check Society , our community for podcasters who are looking to take their podcast from good to great. Come join us for educational trainings, a private member's only community, and monthly calls! Get $10 off per month with code PODCAST at micchecksociety.com . Clocking In with Haylee Gaffin is produced by Gaffin Creative , a podcast production company for creative entrepreneurs. Learn more about our services at Gaffincreative.com , plus you’ll also find resources, show notes, and more for the Clocking In Podcast. Time-stamps: Why podcast growth matters (2:09) Three pillars of podcast growth (3:39) Organic growth (3:52) Collaboration and borrowing audiences (4:31) Paid growth opportunities (5:11) What sustainable growth looks like (6:36) Connect with Haylee: instagram.com/hayleegaffin Gaffincreative.com micchecksociety.com Review the Transcript: https://share.descript.com/view/Plzue2YOIAh Hosted on Acast. See acast.com/privacy for more information.…

לפני 3 שנים 53:59

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Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Digital Commerce 360

Chargebacks are evolving, but is the situation getting better? What’s changed for merchants over the last few months? And what new threats they are seeing just over the horizon?

Based on the Chargeback Field Report 2022, we offer a realistic look at the current state of chargebacks. See what over 400 merchants are saying about the problems they’re dealing with now, and what they’re doing to protect their future revenue.

Rising fraud threats: Where and how merchants are getting hit
Ongoing shifts in consumer shopping behaviors
How technology is changing fraud and fraud-fighting

Webinar presentations by Jarrod Wright, David Pirtle and Lauren Freedman

100 פרקים

#Tech #Business #Chargebacks911

Lessons learned from the 2022 Chargeback Field Report (Webinar Replay)

ChargeForward With Chargebacks911

published לפני 3 שנים

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MP3•בית הפרקים

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Digital Commerce 360

Chargebacks are evolving, but is the situation getting better? What’s changed for merchants over the last few months? And what new threats they are seeing just over the horizon?

Rising fraud threats: Where and how merchants are getting hit
Ongoing shifts in consumer shopping behaviors
How technology is changing fraud and fraud-fighting

Webinar presentations by Jarrod Wright, David Pirtle and Lauren Freedman

100 פרקים

#Tech #Business #Chargebacks911

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ChargeForward With Chargebacks911

1
ChargeForward Conversations - Embedded Payments: Unlocking Growth Through Integration 34:50

לפני 9 ימים34:50

34:50

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Worldpay As platforms become the new gatekeepers in the payments ecosystem, understanding and leveraging integrated payments is now a competitive necessity. In this episode of ChargeForward Conversations , Jarrod Wright is joined by Grant Evans—VP of Sales and Partnerships at Worldpay for Platforms International and author of The Payments Shed Newsletter—to unpack what embedded payments really mean, why smart platforms are monetizing them, and how to balance ease, cost, and scalability. Whether you’re exploring integrated payments for the first time or refining your existing setup, this episode delivers the insights needed to optimize your payment stack. What you’ll discover: What integrated payments actually are (and how they differ from the Frankenstein alternatives) Why platforms like Shopify have become case studies in embedded payments done right The pros and cons of going with a closed ecosystem When paying a premium is actually\the smarter move The hidden costs of flexibility in a non-integrated setup Why speed to market can make or break your payments strategy How Worldpay for Platforms enables scalability, compliance, and better monetization. Grant Evans shares a deep dive into how integrated payment infrastructures are revolutionizing platforms, reducing friction for merchants, and giving businesses the tools to scale faster and smarter. From real-world Shopify comparisons to technical onboarding considerations, this episode cuts through the noise and helps you understand the real-world implications of building versus embedding your payment stack. Whether you’re a platform provider, a merchant, or a fintech leader, this conversation is your crash course on the embedded payments movement. Presentations by Jarrod Wright and Grant Evans author of The Payments Shed Newsletter…

ChargeForward With Chargebacks911

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ChargeForward Conversations - The Insider’s Playbook for Merchant Accounts and Payment Processing 55:59

לפני 8 weeks55:59

55:59

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Merchant-Accounts.ca Getting approved for a merchant account isn’t always as simple as filling out an application. Processors evaluate risk profiles, business models, and potential liabilities before deciding to approve a merchant—and many business owners don’t realize the factors that can make or break their application. In this episode of ChargeForward Conversations, we sat down with David Goodale, CEO of Merchant-Accounts.ca, to demystify payment processing and help merchants make smarter decisions. What you’ll discover: Understanding Risk Profiles - What payment processors look for and how risk assessment impacts your rates. Common Merchant Mistakes - Errors that could delay or prevent approval (and how to fix them). Interchange Plus vs. Flat Pricing - Why transparency matters and how to negotiate better rates. Future Delivery Risk - The hidden factor that could drive up costs or get your application declined. The Role of Relationships - Why working with a processor who understands your business is crucial. Whether you’re a startup looking for your first payment processor or an established merchant considering a rate review, this conversation will give you the knowledge you need to make informed decisions. Tune in to gain expert guidance on optimizing your payment strategy and protecting your bottom line. Presentations by Jarrod Wright and David Goodale host of E-commerce Vlogcast…

ChargeForward With Chargebacks911

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Payment Trends and Predictions for 2025 - What does the future hold for payments professionals? 57:05

לפני 13 weeks57:05

57:05

Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 From the rise of biometrics to alternative payment options and AI-powered transactions, new developments in technology will have a major impact on the payments industry in 2025. What should merchants embrace? What should they look out for? And most importantly, how can they leverage new trends and technology into 12 months of profits? In this episode we take a look at some of the payments trends industry professionals are seeing for the next year. We’ll also offer some expert tips for how to implement new technologies to optimize revenue and protect your business from fraud and chargebacks. What you’ll learn when you listen to this podcast: How “Click to Cancel” may disrupt subscription billing The pros and cons of AI in fraud prevention & detection Palm-based payments and other advances in biometrics How banks plan to compete with Apple Pay & Google Wallet Potential impacts of generative AI on fraud Presentations by Justin Clements , Tennie Thurman and Zak Matthews…

ChargeForward With Chargebacks911

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ChargeForward Conversations - The Future of Payments & Using Media to Build a Brand 43:31

לפני 17 weeks43:31

43:31

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Voalyre Dive into The Future of Payments & Using Media to Build a Brand in this exciting debut of The ChargeForward Conversations Podcast. Jarrod Wright, Head of Marketing at Chargebacks911, chats with Tedd Huff, a FinTech veteran, founder of Voalyre, and host of FinTech Confidential. They discuss how businesses can harness the power of payments innovation and media to stand out in today’s competitive market. In this episode you’ll discover: Key trends in payments: ACH, FedNow, RTP, cryptocurrency, and blockchain. How stablecoins are changing the landscape of financial transactions. Why video-first content strategies and podcasting are essential tools for brand growth. The importance of quality production and storytelling in connecting with audiences. Whether you’re a FinTech professional, content marketer, or entrepreneur, this episode is your guide to leveraging payments innovation and media strategies for success. Stay tuned for insights, practical tips, and predictions for the future of finance and digital content creation. Presentations by Jarrod Wright and Tedd Huff host of FinTech Confidential…

ChargeForward With Chargebacks911

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How to Optimize Recurring Revenue: Protecting MIDs while Managing Chargebacks & Failed Payments 48:08

לפני 23 weeks48:08

48:08

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a way to evaluate failed payments to know which ones can be recovered? In this webinar we look at strategies for handling chargebacks and failed payments while maintaining the health of your MIDs. What you’ll learn when you listen to this Podcast: Understanding ambiguous decline codes across issuers Identifying which payments warrant a retry Why recovery is important to the user experience Hard declines vs. soft declines: how does recovery differ? How chargeback prevention impacts recovery When — and when not — to involve customers in recovery Webinar presentations by Justin Clements and Ray Watson…

ChargeForward With Chargebacks911

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Disputes in 2024: The Big Picture - New Insights from the 2024 Chargeback Field Report 49:38

לפני 30 weeks49:38

49:38

Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based on the 2024 Chargeback Field Report , this webinar reflects the input of hundreds of real merchants in a wide range of verticals. We discuss what merchants of all sizes are saying about the transaction issues they’re dealing with now, and what new threats are emerging within payments. What you’ll learn when you listen to this Podcast: The rising costs of fraud and fraud fighting Ongoing shifts in consumer shopping behaviors Are new alternative payment methods impacting fraud? How AI is changing prevention strategies Proactively dealing with the surging threat of friendly fraud Webinar presentations by Jarrod Wright , Zachary Matthews and Mark Beresford…

ChargeForward With Chargebacks911

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Building & Protecting Holiday Sales: Tips for increasing seasonal eComm revenue 50:44

לפני 31 weeks50:44

50:44

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and bankful From major retailers all the way down to small online stores, merchants are gearing up for holiday season sales. What’s different this year for online retailers? What should they embrace, what should they look out for, and how can they leverage holiday sales into 12 months of profits? In this podcast we explore how the right holiday preparations can help even high-risk merchants increase sales, optimize revenue, and protect themselves from fraud and chargebacks. What you’ll learn when you listen to this podcast: How digital wallets are increasing conversions Driving holiday sales from your site The role of the processor in fraud prevention Detecting and preventing friendly fraud Using subscriptions to optimize holiday sales revenue Webinar presentations by Justin Clements and Kellen Rayner…

ChargeForward With Chargebacks911

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Busting the Myths of Chargebacks: How the Right Strategies, Tools, & Data Can Shield You From Fraudulent Disputes 54:29

לפני 43 weeks54:29

54:29

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Chargebacks can be one of the most frustrating – and costly – aspects of running a retail business. What started as a consumer protection has become a weapon too often used against merchants. Is there anything merchants can do to protect themselves? Listen as we look at how chargeback abuse became such a threat, ways it can be countered, and why merchants should never view it as “just a cost of doing business.” What you’ll learn when you listen to this Podcast: Myths and misunderstandings of how chargebacks occur Why fraud filters should not be your only prevention tool Why reason codes seldom tell the whole story behind a claim How chargeback data impacts false declines & conversions Options for post-transaction customer dispute resolution Webinar presentations by Justin Clements and David Pirtle…

ChargeForward With Chargebacks911

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Emerging Payment Tech vs. Chargebacks: Can tokenization stop fraudulent disputes? (Webinar Replay) 53:04

לפני 47 weeks53:04

53:04

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Basis Theory Many emerging payment methods are built around tokenization. Replacing sensitive card data with temporary identifiers makes tokenization a powerful, cost-effective way to offer transaction security. Is it powerful enough to finally KO chargebacks stemming from fraudulent transactions? We look at how tokenization can help merchants offer more alternative payment methods while maintaining data security and increasing revenue. What you’ll learn when you listen to this Podcast: How tokenization works, and why it matters for payments Why tokenized payments are safer… but not dispute-proof Network tokens vs. universal tokens: how do they differ? Webinar presentations by Justin Clements and Colin Luce…

ChargeForward With Chargebacks911

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Why Processors Panic Over Chargebacks: Working together to keep your merchant account open (Webinar Replay) 1:09:49

לפני 1 year1:09:49

1:09:49

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Merchant-Accounts.ca Merchants have cause to worry about customer disputes. But did you know your payment processor is concerned about your chargebacks, as well? If you get too many claims, they could get fined. To avoid that risk, some processors may simply close your merchant account. We look at why chargebacks matter to processors… and how merchants and PSPs can work together to maintain a healthy partnership. Why your processor worries about chargebacks When chargebacks pose the greatest threat Calculating chargeback ratios and understanding thresholds What to say to your processor (and how to say it) How proactive prevention can remedy the issue Webinar presentations by Justin Clements and David Goodale…

ChargeForward With Chargebacks911

1
3 Steps to More Secure Transactions: Using Payment Data to Reduce Fraud & Chargebacks (Webinar Replay) 1:09:04

לפני 1 year1:09:04

1:09:04

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway Card-not-present transactions are a huge opportunity for fraudsters. When customers are victims of fraud, they lose trust in you. Luckily, there are ways to leverage payment data to prevent fraudulent transactions and retain the confidence of your customers. Join us on Thursday, March 14, 2024 as we look at how data security can be part of an overall strategy to lower costs and mitigate risk. How tokens safeguard you and your customers Ensuring that the customer is actually the cardholder Delivering fraud prevention and a frictionless checkout Preparing for the new PCI-DSS 4.0 security standard How authentication can lead to reduced chargebacks Webinar presentations by Justin Clements and Kimberly Miller…

ChargeForward With Chargebacks911

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Why Your Customers File Disputes: Learn What the Latest Research Says About Cardholder Intent (Webinar Replay) 50:11

לפני 1 year50:11

50:11

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Banks, processors, and especially merchants are understandably concerned with rising chargeback volume. But do consumers share this concern? Do they really even understand chargebacks at all? We explore the findings of the 2024 Cardholder Dispute Index. Based on a survey by Chargebacks911, this detailed report helps show how cardholders are impacting the chargeback landscape. How well cardholders really understand chargebacks Why subscription billing models may increase disputes Which industries seem most susceptible to chargebacks How consumers feel banks handle disputes Samples of responses to specific chargeback situations Webinar presentations by Justin Clements and Harlan Hutson…

ChargeForward With Chargebacks911

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Travel Suppliers’ Guide to Market Expansion: Generating Revenue through New Markets in Travel and Hospitality (Webinar Replay) 59:01

לפני 1 year59:01

59:01

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and AirlinePros For airlines seeking to venture into new markets, it’s crucial to grasp the full spectrum of possibilities and hurdles. While new markets can augment your earnings, they also introduce new uncertainties, including currency exchanges and chargebacks. Listen as we delve into strategies for growing your earnings while minimizing the inherent risks associated with credit card acceptance chargebacks. Balancing the rewards and risks of credit card acceptance Harnessing the Power of Introductory Offers: Boosting Sales While Managing Risk The Art of Chargeback Rebuttals: Timing and Precision are Key Competent Chargeback Management on a Limited Budget Navigating Time Zones, Holidays, and Dispute Resolution Webinar presentations by Harlan Hutson and Shreyas Nanavati…

ChargeForward With Chargebacks911

1
Chargebacks and Technology: How Chargebacks911 Is Revolutionizing Dispute Management for Merchants (Webinar Replay) 49:07

לפני 2 years49:07

49:07

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 As fraudsters get bolder and consumers get more savvy, merchants need more sophisticated tools for preventing, managing, and recovering revenue from illegitimate chargebacks. In this webinar we explored the substantial benefits of a true end-to-end chargeback technology platform in preventing transaction fraud, increasing recovery revenue, and determining the best action steps for effective chargeback management. How merchants leverage our dispute response services When and why merchants use dispute prevention tools Identifying and resolving internal fraud triggers Minimizing loss from post-transaction fraud Repairing and enhancing industry relationships How we achieve accurate dispute reconciliation and why it is important Calculating a true win rate Webinar presentations by David Pirtle and Ben Scrancher…

ChargeForward With Chargebacks911

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Harnessing Chargeback Data: Leveraging What You Learn from Customer Disputes (Webinar Replay) 1:00:37

לפני 2 years1:00:37

1:00:37

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Redbridge There’s no lack of data when it comes to payments; we’re practically drowning in data. Without a way to leverage it, however, all that information is essentially useless. Is there a way we can actually benefit from this information? We discuss ways of using data to identify fraud trends, close friendly fraud gaps, and determine the best action steps for effective chargeback management. The importance of data-driven decisioning Pinpointing the most useful types of chargeback data Internal/external dispute management actions Maximizing prevention & mitigation efforts Strategies for optimal recovery Webinar presentations by Justin Clements and Dan Carter…

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ChargeForward With Chargebacks911 « » Lessons learned from the 2022 Chargeback Field Report (Webinar Replay)

Lessons learned from the 2022 Chargeback Field Report (Webinar Replay)

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Lessons learned from the 2022 Chargeback Field Report (Webinar Replay)