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597: Caught in the Cloud: Backup Battles and Cyber Scams
Manage episode 455972040 series 1106994
In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze’s abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value electronics return policy, and Sam shares a frustrating story about dealing with a delayed and ultimately lost iPhone shipment. Joe recounts a complicated man-in-the-middle scam involving Microsoft 365 and Dropbox, highlighting the challenges of protecting clients from evolving security threats. The episode ends with a discussion about Apple Business Connect and their stringent logo approval process, and a short review of the action-packed movie 'The Beekeeper'.
00:00 Introduction and Opening Remarks
00:08 Customer Support Rant: Backblaze Experience
01:26 Policy Changes and Their Impact
03:34 Challenges with Backblaze Services
12:09 Affiliate Program Issues
16:21 Amazon Return Policy Frustrations
21:26 iPhone Delivery Nightmare
27:37 AppleCare Plus Trade-In Saga
30:11 AI Response and Trade-In Deals
31:12 Apple Business Connect Webinar
33:10 Logo Upload Struggles
37:08 Verified Logo Program
41:24 Microsoft and Dropbox Scam
48:51 Scam Prevention and Security Measures
01:00:13 Scams from Nigeria and India
01:02:04 Conclusion and Movie Recommendation
101 פרקים
Manage episode 455972040 series 1106994
In this episode of Command Control Power, the hosts delve into various technical and customer service issues they have encountered recently. They start with a detailed rant about Backblaze’s abrupt change in their prorated refund policy, which affected the way they manage client licenses. The conversation shifts to issues with Amazon's high-value electronics return policy, and Sam shares a frustrating story about dealing with a delayed and ultimately lost iPhone shipment. Joe recounts a complicated man-in-the-middle scam involving Microsoft 365 and Dropbox, highlighting the challenges of protecting clients from evolving security threats. The episode ends with a discussion about Apple Business Connect and their stringent logo approval process, and a short review of the action-packed movie 'The Beekeeper'.
00:00 Introduction and Opening Remarks
00:08 Customer Support Rant: Backblaze Experience
01:26 Policy Changes and Their Impact
03:34 Challenges with Backblaze Services
12:09 Affiliate Program Issues
16:21 Amazon Return Policy Frustrations
21:26 iPhone Delivery Nightmare
27:37 AppleCare Plus Trade-In Saga
30:11 AI Response and Trade-In Deals
31:12 Apple Business Connect Webinar
33:10 Logo Upload Struggles
37:08 Verified Logo Program
41:24 Microsoft and Dropbox Scam
48:51 Scam Prevention and Security Measures
01:00:13 Scams from Nigeria and India
01:02:04 Conclusion and Movie Recommendation
101 פרקים
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