614: Navigating AI in IT Consulting: Insights from Michael Thomsen of Origin 84

Command Control Power: Apple Tech Support & Business Talk

Command Control Power: Apple Tech Support & Business Talk

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תוכן מסופק על ידי PsiMac and Jerry Zigmont. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי PsiMac and Jerry Zigmont או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

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The So What from BCG

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לפני 11 ימיםלפני 11d ago

בטל רישום

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This podcast from Boston Consulting Group looks around the corner of today’s big business and social issues. The goal–the so what–is to make sense of today and prepare busy leaders and executives for the day after tomorrow. Award-winning British journalist Georgie Frost interviews the leading thinkers and doers at BCG on the trends, developments, and ideas that will shape and disrupt the future. This is not your typical business strategy podcast. This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

לפני שנה 58:46

MP3•בית הפרקים

Navigating AI in IT Consulting: Insights from Michael Thomsen

In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools like ChatGPT and Google's Gemini. Michael emphasizes the importance of balancing automation with human interaction, sharing examples of how AI can enhance efficiency, such as generating meeting summaries, handling complex client requests, and improving ticketing systems. The discussion also touches on the risks of data leakage, the necessity of well-defined policies, and the future implications of AI in both enhancing productivity and posing security challenges.

00:00 Introduction and Guest Welcome

00:36 Listener Feedback and Follow-Up

02:41 AI Tools in Daily Work

05:51 AI Integration in Business

09:08 Real-World AI Use Cases

13:52 Challenges and Best Practices with AI

23:50 AI in Education and Policy

27:22 Understanding AI Policies and Data Leakage

28:28 Balancing AI Empowerment and Security Risks

29:21 Credential Stuffing and Security Examples

30:49 Implementing Effective AI Policies

32:10 Microsoft Tools for Data Security

35:03 Challenges in Modern Security Practices

39:14 Leveraging AI for Productivity

42:09 AI in Client Communication and Ticketing

47:48 The Human Element in AI Integration

51:32 Concluding Thoughts on AI and Security

101 פרקים

#Tech #Tech News #Apple #Appleconsultants #Appletech #Mac #Macintosh #Mactech #PsiMac #Jerry Zigmont #News

Command Control Power: Apple Tech Support & Business Talk

614: Navigating AI in IT Consulting: Insights from Michael Thomsen of Origin 84

Command Control Power: Apple Tech Support & Business Talk

published לפני שנה

שתפו

MP3•בית הפרקים

Navigating AI in IT Consulting: Insights from Michael Thomsen

00:00 Introduction and Guest Welcome

00:36 Listener Feedback and Follow-Up

02:41 AI Tools in Daily Work

05:51 AI Integration in Business

09:08 Real-World AI Use Cases

13:52 Challenges and Best Practices with AI

23:50 AI in Education and Policy

27:22 Understanding AI Policies and Data Leakage

28:28 Balancing AI Empowerment and Security Risks

29:21 Credential Stuffing and Security Examples

30:49 Implementing Effective AI Policies

32:10 Microsoft Tools for Data Security

35:03 Challenges in Modern Security Practices

39:14 Leveraging AI for Productivity

42:09 AI in Client Communication and Ticketing

47:48 The Human Element in AI Integration

51:32 Concluding Thoughts on AI and Security

101 פרקים

#Tech #Tech News #Apple #Appleconsultants #Appletech #Mac #Macintosh #Mactech #PsiMac #Jerry Zigmont #News

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In this episode of Command Control Power, the hosts discuss recent events including a vacation and the ACEs conference. They dive into a detailed troubleshooting story involving QuickBooks server issues and explore the challenges associated with setting up Windows PCs and QuickBooks for clients. Additional topics include managing one password admin access for clients and a debate over using cases for Macs. The episode also highlights the 10th anniversary of the Mac Admins community and offers useful insights for managed service providers. 00:00 Introduction and Greetings 00:08 Vacation Recap: London and Spain 01:11 The Sunday Roast Experience 01:52 Yorkshire Pudding and British Cuisine 03:50 Party in Spain: Music, Conversations, and More 08:50 Back to Work: QuickBooks Troubles 28:46 QuickBooks Desktop vs. Online: The Cost Debate 29:11 Client's PC Purchase and Windows Upgrade Issues 30:12 Navigating Windows Setup and Software Challenges 31:00 Billing and Discounted Rates Discussion 33:00 Two-Factor Authentication Troubleshooting 35:11 One Password Support and Admin Access 47:10 Mac Admins Community and Personal Anecdotes 49:50 Client Device Trade-In and Repair Issues 51:58 Case or No Case: Protecting Your Devices…

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Navigating AI in IT Consulting: Insights from Michael Thomsen In this episode of Command Control Power, hosts welcome Michael Thomsen of Origin 84, dialing in from Australia. Michael shares critical insights into the use of AI in IT consulting. Topics range from the pros and cons of binge-listening to tech podcasts to the practical uses of AI tools like ChatGPT and Google's Gemini. Michael emphasizes the importance of balancing automation with human interaction, sharing examples of how AI can enhance efficiency, such as generating meeting summaries, handling complex client requests, and improving ticketing systems. The discussion also touches on the risks of data leakage, the necessity of well-defined policies, and the future implications of AI in both enhancing productivity and posing security challenges. 00:00 Introduction and Guest Welcome 00:36 Listener Feedback and Follow-Up 02:41 AI Tools in Daily Work 05:51 AI Integration in Business 09:08 Real-World AI Use Cases 13:52 Challenges and Best Practices with AI 23:50 AI in Education and Policy 27:22 Understanding AI Policies and Data Leakage 28:28 Balancing AI Empowerment and Security Risks 29:21 Credential Stuffing and Security Examples 30:49 Implementing Effective AI Policies 32:10 Microsoft Tools for Data Security 35:03 Challenges in Modern Security Practices 39:14 Leveraging AI for Productivity 42:09 AI in Client Communication and Ticketing 47:48 The Human Element in AI Integration 51:32 Concluding Thoughts on AI and Security…

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